•Oversaw a team of 25 FTE’s and 25 seasonal contractors, reporting directly to CEO. •Directed company sales and marketing efforts, daily operations and production, financial activities, talent recruiting, compensation, account management, IT and technology infrastructure strategy.•Compassionate, democratic leader with an emphasis on collaborative decision-making strategies to increase staff engagement. •Mentored employees and managers by providing coaching, support and training; sets goals and regularly reviews performance. •Achieved 16% YOY average sales increase between 2018 – 2019 by implementing business development best practices.•Established KPI targets for sales and operations, tracked monthly, ensuring that goals and objectives are being met.•Reduced price per square foot expense by 45% by securing 30,000 sq. ft. commercial space; coordinated relocation.•Identified opportunities for advancing business objectives by harvesting data from ad-hoc reports and analyzing trends to invest in progressive technology solutions.•Facilitated corporate rebranding to elevate profile and drive differentiation, resulting in new business opportunities.•Instituted app-based system for staff timekeeping, reducing payroll expenses by 10% through accurate reconciliation.•Championed cloud-based IT infrastructure improvement, resulting in a $20,000 savings from hardware-based upgrade.

•Developed lean processes to improve efficiency utilizing DMAIC framework and instituted Kanban system for warehouse.•Led efforts in cross-functional areas, including finance management, training and development, CRM, account management, procurement, staffing and human resources.•Composed organization chart enhancing communication, performance, and accountability; drafted job descriptions.•Maintained responsibility for managing procurement efforts and building vendor relationships to minimize expenditures and maximize ROI.•Negotiated favorable contractual agreements with all equipment vendors, contract laborers, and union representatives.•Led implementation of ERP & CRM platforms to track assets, generate sales, streamline operations and drive efficiency.

•Focused on building relationships and delivering exceptional service to a range of local, national, and international customers. •Managed contract process, including responding to RFPs and securing business with multi-national corporations.•Managed complex projects while leading teams and supported the company’s overall success.

• Scheduled appointments and showed homes to prospective clients.• Liaised with lenders, home inspectors, pest control operators, escrow companies, and others; ensured adherence to all terms and conditions of purchase agreement before closing.• Performed market analysis of recent property sales to ensure competitive market prices.• Garnered experience with legal matters related to the real estate sales process.• Generated lists of properties that met clients’ needs and requests.• Coordinated meetings between buyers and sellers.• Negotiated terms surrounding purchases.• Supervised property closings and closing procedures.• Drafted formal documents such as purchase agreements and leases.• Advised buyers to ensure satisfaction with value and condition of property.