Wes Anderson Email and Phone Number

While leading the centralized revenue management and hotel-based revenue teams for company-managed hotels in my region, I developed clustered revenue offices, consolidated onsite revenue teams, executed management/flag conversion and facilitated new hotel openings. Team development grew by championing internal social media programs, outreach, growing team-member responsibilities and increased engagement. Streamlined business planning approach for CMH hotels via process changes. Led transition of regional revenue consulting team from brand coverage to geographical coverage for Canada, United States, and Mexico.

Led IHG's hotel revenue consulting team, covering Canada, United States, and Mexico for the InterContinental (franchise & managed), Crowne Plaza (managed), and Indigo (managed) hotel brands.Created/delivered Sales and Revenue Summits for property-level teams, increasing engagement and developing skill sets in pricing, yielding, distribution channels' discovery/conversion, inventory management, and ensuring ADR lift on premium rooms, with measured improvements in all areas.

Market Strategy for 15 hotels on the West Coast, including InterContinental Hotels, Crowne Plaza, Indigo, Holiday Inn, and Holiday Inn Express, identifying revenue-challenged hotels and course-corrected. Project work included development of Revenue Management Executive Certification on Distribution Channels, steering committee in creation of Rubicon's Demand Position report (now TravelClick Demand 360), and development of internal revenue Business Intelligence system.

Consistently achieved profit and revenue goals through strategic market mix changes, group patterns, rate management, sell strategy, distressed inventory marketing, and denied rooms analysis. Project management included new hotel opening for Utah Winter Olympics, due diligence and hotel conversion in Los Angeles, installation of PMS/revenue system, and established multiple-hotel reservations office.

Developed hotel coverage in previously untapped northeast marketplace through direct sales, trade travel, and marketing efforts. Focus on relationship building and introducing Redondo Beach to corporate, association, pharmaceutical and third party meeting planners as a premier meeting site destination.

Oversight of transient sales teams for corporate managed hotels in Los Angeles, Orange County, and San Diego (8 Hotels with 2592 Total Rooms) Developed programs to shift share and strategies to maximize revenue opportunities. Increased active account base by 8%. Involved in budgeting, expense control, human resource issues, training, and sales staff accountability.

Progressed from Sales Manager and Senior Sales Manager to Acting Director of Sales. Responsible for sales in local markets, hotel promotions, and departmental purchasing. Completed business & marketing plans and established a secretary’s club. Assisted in strengthening hotel’s unique Asian identity through creation of hotel packages, awareness programs, and corresponding advertising and collateral.

Responsible for training and developing staff of 20. Created training guides, weekly forecast system, and department specific scheduling system which assisted in controlling labor expense. Targeted and successfully increased service levels, which resulted in a Quality Service Excellence Award for the hotel.

Night Auditor for 750 room Las Vegas Hotel & Casino

Hotel Management Internship

Supervisor of 1988 Winter Olympic catering staff at events including the Opening Ceremony’s VIP Event, Olympic Oval Media Outlet, and Closing Ceremony Athlete's Party