Wes Davey Email & Phone Number

Chicago, Il, Us

United States

AudioEye provides a flexible and customizable accessibility platform and services to build inclusive digital experiences. Trusted by the world’s biggest brands–like Samsung, Calvin Klein, and Samsonite–AudioEye provides solutions for over 110,000 customers so the way the world works, works for all.

As our organization has transitioned from Dealer Inspire to Cars Commerce, we have witnessed a significant evolution in both our company and the roles within it. This journey of transformation has been marked by the continuous challenge for our Production team to redefine our standards. Our focus has been on driving innovation and maintaining operational excellence and efficiency as our guiding principles.As we embrace change and adapt to the dynamic business landscape, my role as a leader has grown correspondingly. Recognizing the necessity for agility and responsiveness in our strategies and operations is pivotal to our ongoing success.In my capacity as a key leader, my objectives are firmly rooted in streamlining operations, enhancing productivity, and spearheading strategic initiatives that are crucial to the fulfillment pillars of Cars Commerce. These pillars encompass critical areas such as Website Fulfillment, Onboarding, Product Implementation, Quality Control, and Project Management.My role is strategically positioned to impact significant aspects of our business. I am dedicated to driving initiatives that accelerate revenue recognition and refine fulfillment execution. At the core of these efforts lies the commitment to delivering a thrilling customer experience that not only meets but exceeds expectations.This chapter in our company's story is not just about growth and transformation but also about reimagining what we can achieve together. As we continue on this journey, our collective focus and dedication will lead us toward a future marked by innovation, operational excellence, and unparalleled customer satisfaction.

Naperville, Il

In this role I have been asked to continue driving growth through operational excellence and scalable efficiencies that make it easier for our customers to do business and our people work. Each day I leverage my coaching and leadership skills to help that drive growth by bringing teams together and constantly leveling up our expectations. The position constantly calls for the ability to innovate, collaborate, and work ongoing process improvements. Oversight of a large team filled with brilliant subject matter experts with the goal of providing an unmatched experience as clients come to our fully connected platform. The team consists of Project Managers, Front End Developers, Content Developers, Inventory Production, Quality Control, Compliance, SEO/ WepOps, Onboarding and Product Fulfillment who all work together to bring our full CARS experience to our customers.With my leadership, we have been able to continually grow our on-platform clients by over 105% and that number isn't stopping. Implementations of operational efficiencies have driven down our time for revenue recognition by over 25% and improved overall resource allocation allowing the team to match velocity with quality.Additionally, I continue to lead organizational efforts for ongoing customer journey mapping that will drive a more a more seamless client experience, improve employee execution and morale, and begin to put sustainable operational practices in place for ongoing future success. I have been able to create a constant active environment that is hungry for growth, embraces change, shatters barriers, and enjoys challenging the status quo.

Lisle, Il

Although I had led an initial upgrade of our website (it was originally built as a primitive PDF), I and my colleagues recognized the need to rebuild the entire site into a mobile-responsive, massively capable site that could handle millions of dollars of annual ecommerce revenues. Working across departments, I determined the site components that would serve our business and customers best. We added ecommerce / shopping cart functionality on top of a strategic architecture, category system, and search capability, simplifying user access to our products and improving our user experience.Interestingly, our new site not only added 25% new revenue, it worked so well on the user side that customer inquiries by phone initially overloaded our customer service team. By adding chat functionality to the site, we alleviated some of the pressure experienced by the customer service group while actually increasing sales conversions around 50%.Additionally, I led strategies to develop new and promote new content in multiple ways, on our site’s blog, via PPC, SEO, across social media and retargeting, and through link building. Spearheaded team of developers on SaaS platform for multiple implementations and migrations leveraging HTML, CSS, and Java technologies continually improving UX. I consistently leveraged and led several vendors, my internal web team, and the expertise of my colleagues throughout the business to achieve our unprecedented goals.

Bensenville, Il

Concord Supplies was planning a digital transformation that would take it from a wholesale brick-and-mortar seller to a profitable online retailer. The company, however, had no online strategy. I created a web strategy that converted the catalog to digital. First, in concert with a cross-functional team, I developed and organized our ecommerce goals; then, I sponsored development of the site to display of product pages for 34K SKUs. Spearheaded team of developers on SaaS front-end with custom back-end leveraging HTML, CSS, EDI and Java technologies.In doing so, our company was re-framed as an online business producing exceptional customer experience. In fact, we exceeded all of our KPIs:* We added several millions in new online revenue from the site, based on strategic PPC and SEO implementation (for which I was completely self-taught).* I negotiated with our suppliers to convert the business to 100% ecommerce / drop ship, which also cut our inventory and warehousing costs.I trained our team to manage each of these areas to our corporate vision, generating almost 2x our former profit margin with the ecommerce channel. Customer acquisition numbers grew exponentially, bolstering our solid existing customer base, thanks to our internal and external sales team, both thriving under my leadership.

Chicago, Il

Recruited to lead team of 10 to turn around IT consulting sales and recruitment, immediately generating several millions in annual consulting contracts (Fortune 1000s and others) and full-time placements, for +10% profitability in newly tapped Chicago market.

Produced almost a million in revenues for in full-time placement sales in Chicago’s Fortune 1000s, earning rapid promotion from trainee to senior team member.