Enterprise Project Management OfficeMergers & Acquisitions - IT Integration

Currently leading a project that is saving UAMS $1,541,508 per year in print-related expenses by systematically assessing and optimizing print devices & document-based workflows throughout the institution.Implemented Scrum on a project to add top-of-rack network redundancy in each server rack in the data center resulting in greatly improved network & system uptime.Developed project management best practices in collaboration with other high-performing project managers as a member of the Project Management Advisory Committee.Volunteered to create a project requirements log template that was ultimately adopted as the standard tool for requirements documentation and sign-off for IT projects.Regularly communicates project status according to stakeholder communication requirements.Developed a three-wave move plan to relocate 70 employees in the Appointment Business Center during regular business hours with zero downtime. This resulted in no fluctuations in call abandonment rate, meaning zero decline in patient access due to the move.Successfully led a team to open UAMS’ first new inpatient unit since the institution transitioned to a new electronic medical record system. The unit was opened on time & under budget with no issues that affected patient care or the patient experience. This enabled UAMS to see more patients, further increasing operational revenue.Developed an integrated testing framework for the Technical Operations division of IT that, when first used, uncovered 22 system issues that were corrected prior to moving any of the systems to production.Managed a project to completely upgrade the audiovisual system in the Jack T. Stephens Smith auditorium making the room the state-of-the-art auditorium on campus while saving $21,000 on a $200,000 budget.

Led a Scrum team tasked with creating a tool that Human Resources needed to support a total redesign of the annual employee evaluation process for over 650 full-time staff.Coordinated the setup of IT infrastructure in the 5-story clinic portion of a new 765,703 sq. ft. medical campus.Facilitated a root cause analysis workshop to determine why clinical staff were accumulating excessive overtime in a particular department. Planned and executed a time study in order to quantify process bottlenecks.Successfully led a project team to relocate an entire data center under tight deadlines.Ran a Scrum project to develop a brand-new company intranet.Major Projects:Data Center RelocationRelocation of 20+ Specialty Clinics to New FacilityRadiology PACS Implementation at Ten FacilitiesVoIP Phone System Implementation at Five FacilitiesElectronic Document Management System ImplementationNew Company Intranet Implementation

Process physician orders, maintain communication among all employees in the unit, and complete routine and non-routine clerical tasks pertaining to patient care and unit operations.

Developed and maintained the Club Management System (using PHP, HTML, and MySQL)Developed and maintained the non-profit's websiteE-mail marketingEnd-User TrainingCoordinated the work of the IT team