Wes Godard Email & Phone Number

San Francisco, CA, US

Waterloo, ON, CA

-Coordinated and managed all technical pre and post sales activities for multiple Fortune 100 customers across all business units-Presented complex solutions to CxO roles, and below, with an emphasis on business value-Architect business solutions including cloud service in AWS, Azure, GCP, and OCI-Worked across multiple organizations to create customer.

Redwood City, CA, US

-Collaborated closely with sales leaders to identify gaps in skills and knowledge and implementedprograms to improve skills and close knowledge gaps-Designed and implemented value focused sales plays and education programs for GTM teams-Reviewed and coached sellers on sales methodologies and customer interactions-Coordinated with sales, product, and.

Boston, Massachusetts, US

-Demonstrate how the WhiteSource solution solves business problems-Designed and delivered sales enablement sessions designed to improve industry awareness, customer business problems, and value add solutions-Guide customers through tailored demos, PoCs, PoVs, and implementations-Created the enterprise demo flow for all SEs-Implemented environments in AWS.

Newbury, Berkshire, GB

• Assisted MicroFocus’s enterprise customer base in understanding the benefits of DevOps practices, independent of MicroFocus Solutions
• Worked with existing and potential customers to show how MicroFocus solutions provide value at every stage of the application lifecycle, including dev, test, deploy, and monitoring
• Performed on going “health checks” with customers as they made changes to their processes to become more efficient and effective in their adoption of DevOps

San Mateo, CA, US

San Mateo, CA, US

• Conducts needs assessments prior to each technical product sales presentation, in order to help qualify the opportunity and to focus on the particular prospect’s requirements
• Designs solutions both independently and with other key team members to present the solution to the customer
• Owns all technical aspects of the sales cycle, including the articulation of competitive advantages
• Manages and delivers solution evaluations by gathering customer requirements, performing product installations/implementations, providing basic customer training, and knowledge transfer
• Follows up regularly with the prospective customers and develops independent relationships that are vital throughout the customer life cycle
• Trains incoming Account Managers to be proficient in the technical language of the software

San Mateo, CA, US

• Daily tasks are focused in Composer and its integration with TeamTrack, Dimensions RM, Microsoft VSTS, and Version Manager and its integration into Visual Studio 2005, 2003, and Eclipse
• Additional Serena product knowledge includes TeamTrack, Dimensions RM, and the Mashup suite
• Creates documentation for training material and knowledge base articles for both internal and external customers for several of Serena’s products including Composer and Version Manger
• Provides excellent customer support to internal and external customers by analyzing their software problems and then coming to a contextually appropriate conclusion that restores user functionality
• Demonstrates strong problem solving skills by effectively trouble shooting customer issues and engaging in in-depth product research
• Assists customers in identifying work practices that can be improved

Tualatin, Oregon, US

• Provided assistance to end users with problems or questions on software and hardware on network/ local workstation
• Coordinated, distributed, and set up computer system components
• Analyzed and monitored server performance and up times
• Performed all security updates and patches necessary on server OS’s and workstation OS’s
• Performed the maintenance and repair of the Public Branch Exchange Voicemail systems
• Performed routine network maintenance including user adds, drops, and changes

Bs, Business, Mis, Computer Science

High School Diploma, High School