Wes Howard

Wes Howard Email and Phone Number

Technical Account Manager at Twilio @ Twilio
Wes Howard's Location
Denton, Texas, United States, United States
Wes Howard's Contact Details

Wes Howard personal email

n/a

Wes Howard phone numbers

About Wes Howard

Experienced Senior Technical Support Engineer with a demonstrated history of working in support and services. I have worked with B2B and B2C businesses to help make businesses and clients successful together through dedicated and rigorous problem solving and looking for successful outcomes wherever possible.

Wes Howard's Current Company Details
Twilio

Twilio

View
Technical Account Manager at Twilio
Wes Howard Work Experience Details
  • Twilio
    Technical Account Manager
    Twilio Oct 2021 - Present
    San Francisco, California, Us
  • Yooz Usa
    Technical Support Engineer
    Yooz Usa Nov 2020 - Sep 2021
    Aimargues, Fr
  • Acoustic
    Sr Technical Support Engineer
    Acoustic Mar 2020 - Aug 2020
    Conway, Arkansas, Us
    Formerly Coremetrics, acquired by IBM and rebranded as Watson Clients Experience Digital Analytics.I work with client developers and marketers with all aspects of tagging websites for analytic data collection and extracting and using the resulting data.Some of the tasks that I perform include designing and executing simple to complex testing scenarios to verify functionality and find implementation errors and defects. This extends to mobile app tagging, file and data transfer, and report configuration depending on the case.Some of the tools I use in this capacity:Nginx, javascript, and html5 to spin up test versions of sites or create test scenarios from scratch.Node, Puppeteer, and Chromium to automate test scenariosPython, bash, SQL, and Excel to do extract and examine data and look for issues as well as create tools and automation for streamlining my other tasks.Salesforce for client communication.At the start of a 2020 our product will be divested and operate as a new company called Acoustic.
  • Ibm
    Sr Technical Support Engineer
    Ibm Jul 2009 - Mar 2020
    Armonk, New York, Ny, Us
    Formerly Coremetrics, acquired by IBM and rebranded as Watson Clients Experience Digital Analytics.I work with client developers and marketers with all aspects of tagging websites for analytic data collection and extracting and using the resulting data.Some of the tasks that I perform include designing and executing simple to complex testing scenarios to verify functionality and find implementation errors and defects. This extends to mobile app tagging, file and data transfer, and report configuration depending on the case.Some of the tools I use in this capacity:Nginx, javascript, and html5 to spin up test versions of sites or create test scenarios from scratch.Node, Puppeteer, and Chromium to automate test scenariosPython, bash, SQL, and Excel to do extract and examine data and look for issues as well as create tools and automation for streamlining my other tasks.Salesforce for client communication.At the start of a 2020 our product will be divested and operate as a new company called Acoustic.
  • Vacation Tour And Travel
    Database And Dialer Administrator
    Vacation Tour And Travel Feb 2005 - Apr 2009
    In my position with VTT I oversee all computer, server, networking, and storage needs for a facility of 250 people. My responsibilities cover all aspects of information and technology services for the Denton facility and portions of the facility in Conway, AR. My responsibilities and accomplishments included the following: Desktop support for 250 users. Server Administration for 12 servers using Windows 2003Database Administration - SQL Server 2000. Data Mining and analysis on cost and performance of lead lists and other purchased data. Administer and maintain Teledirect predictive dialer including campaign setup, regular and emergency maintenance, and performance monitoring.Administer 100 WYSE this clients connecting users to a Windows 2003 Server cluster. Administer a 1TB digital voice recording system running Wygant recording server. Developed applications and web applications to meet business needs as necessary. Developed reports for use with SSRS or Excel to meet business needs as necessary. Backup administration and disaster planning for all critical systems.Antivirus and Firewall Administration.Documentation of all systems and processes used by the IT Department.
  • Self Employed
    Owner
    Self Employed Apr 2001 - Jan 2005
    Working as a freelance consultant and technician for personal and small business clients. I provided a variety of technical services including virus removal, software set up, and hardware repair.
  • Dell
    Technical Support Specialist
    Dell Sep 2000 - Feb 2001
    Round Rock, Texas, Us
    I worked in the Round Rock facilities supporting laptops for Dell. I worked with business, government, and educational customers. This involved troubleshooting operating system and hardware issues remotely and working to resolve issues.
  • Volt Technical Resources
    Technical Support Representative
    Volt Technical Resources Jun 2000 - Dec 2000
    Orange, Ca, Us
    Contract employee working on site at Microsoft in Las Colinas, TX. I provided first line support for microsoft products.
  • Icl
    Help Desk
    Icl 1999 - 2000
    Provided phone based support for point of sale (POS) software used in McDonald's locations in North America. Worked with DOS, OS/2, Unix, and proprietary software.
  • Aegis
    Tsr
    Aegis 1997 - 1999
    Provided phone based support for business and home dial up Internet customers.

Wes Howard Skills

Databases Sql Web Analytics Troubleshooting Technical Support Windows Server Saas Microsoft Sql Server Analytics Servers Software As A Service Database Administration Firewalls Software Documentation Computer Hardware Javascript Software Installation Digital Marketing Hardware Help Desk Support Python Unix Html Linux Web Applications Cloud Computing Python Transact Sql Microsoft Excel Excel Pivot Excel Dashboards Xml Bash Sed Grep Regex

Wes Howard Education Details

  • Careefe
    Careefe
    Computer Engineering
  • University Of South Florida
    University Of South Florida
    Computer Engineering

Frequently Asked Questions about Wes Howard

What company does Wes Howard work for?

Wes Howard works for Twilio

What is Wes Howard's role at the current company?

Wes Howard's current role is Technical Account Manager at Twilio.

What is Wes Howard's email address?

Wes Howard's email address is we****@****ward.me

What is Wes Howard's direct phone number?

Wes Howard's direct phone number is (800) 426*****

What schools did Wes Howard attend?

Wes Howard attended Careefe, University Of South Florida.

What skills is Wes Howard known for?

Wes Howard has skills like Databases, Sql, Web Analytics, Troubleshooting, Technical Support, Windows Server, Saas, Microsoft Sql Server, Analytics, Servers, Software As A Service, Database Administration.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.