Wes Walker Email & Phone Number

Seattle, Wa, Us

- Expertly led a team of 800 Associates, 12 supervisors, and seven managers at a ‘Customer Returns’ processing facility responsible for receiving, grading, stowing, and shipping an average of 1.3 million units per week.- Maintained the highest Safety Leadership Index score at SDF9 by tracking safety data/trends, practicing risk mitigation, and by immediately addressing unsafe conditions or behaviors at the site.- Built the weekly/daily labor plans and adjusts overtime/flexible labor opportunities to meet business needs with a <2% tolerance.- Planned and executed multiple process improvement projects with over $3.2m in cost savings to the site (annually).- Aligned site-level operations with company-level strategy by working cross-functionally with other departments, other sites, and third-party agencies. Emphasizes cost savings and sustainability at the strategic level rather than exclusively focusing on needs of the site.

Seattle, Wa, Us

- Determined by senior leadership to be the top-tier Area Manager at the site, and awarded a promotion ahead of schedule after successfully carrying out a “stretch role” – filling in as an Operations Manager for 6 months.- Effectively led a team of 140 Associates and 3 Supervisors in a Customer Returns processing department.- Created a culture of Customer Obsession by tracking customer concessions data and adjusting processes to measurably improve CX.- Completed a continuous improvement project that improved the incoming product mix and resulted in an estimated $500k in cost savings (annually). The project also drastically improved the associate experience at SDF9 and led to a measurable reduction in job-related stress (using in-app surveys to track data).- Responsible for planning and executing night shift with a focus on cost metrics and sustainability.- Responsible for allocating available labor to maximize the performance of the department and meet business needs without specific direction.- Never missed KPIs as a shift-lead.- Trained and mentored 7 Tier I Associated that have developed into Tier 3 and Level 4 managers.

Washington, Dc, Us

- Identified discrepancies in the training and career development pipelines for Enlisted instructors at The Basic School and offered viable solutions to the school’s Commander- Selected to develop, formalize, and implement a new training program that would serve to prepare instructors for field exercise management and classroom instruction- Educated 200+ peers on instructional methodologies/techniques and learning theory to improve quality of instruction provided to newly commissioned officers- Developed metrics of evaluation to objectively determine who would pass/fail the course, and who would go on to serve as instructors vs. support staff- Managed a hand-picked team of premier instructors to assist with classroom instruction, field exercises, and day to day operations- Had a measurable impact on the quality of instruction and reduced the school’s attrition rate despite increasing standards and tougher evaluations*The course is still being used to train and prepare new instructors at The Basic School today*Served last two years as an Individual Marine Augmentee (Reserve program)

Washington, Dc, Us

- Unanimously voted “Instructor of the Year – 2018” from a pool of 250 candidates- Hand-selected for service in The Basic School’s top-tier Enlisted Instructor Platoon- Organized and coordinated 26 Urban Warfare field exercises, allowing for the development and training of over 4,800 Marine Officers. Exercises required extensive planning and cross-functional coordination with air assets, ground transportation units, range control, local officials, and supporting external agencies contracted by Marine Corps Training and Education Command- Graduated from Basic Instructor to Master Instructor by qualifying to teach 21 separate events that included various forms of platform instruction, tactical decision games, discussion groups, field exercises, and live-fire exercises. Course subject matter included principles of warfare and tactics, the tactical planning process, writing and delivering operations orders, critical thinking/decision making, and military judgment in high-stress environments- Trained and educated over 4,150 Marine Officers during 64 periods of instruction, totaling over 400 hours of instruction- Wrote 61 Leadership Reports that directly affected students’ leadership grade, class standing, and career path assignments- Managed the project planning and start-to-finish construction of two new training sites in Quantico’s Urban Operations Training Center. Launched two new training packages from the sites once they were fully developed.

Washington, Dc, Us

- Meritoriously promoted to Sergeant while deployed as an element of the 26th Marine Expeditionary Unit- Given a billet promotion to Section Leader/Platoon Sergeant in 2/6 G Company Weapons Platoon- Infantry Unit Leaders are responsible for the tactical employment and well-being of 45+ Infantry Marines, their gear and equipment, and delegation of authority to subordinate unit leaders. Mission accomplishment and initiative are constant expectations. Infantry Unit Leaders operate effectively under stress without clear instruction.- Coordinated transportation, ammunition, food, water, and other necessary supplies during training, maintaining Training and Readiness qualifications of 45 Marines- Expertly led, trained, and mentored Marines on deployment while maintaining the prestigious position of “Main Effort,” allowing the company to meet mission accomplishment across a broad range of operations

Washington, Dc, Us

- Honor Graduate of Boot Camp Platoon (2012) and Meritoriously promoted to the rank of E-2/Private First Class.- Assigned to 2nd Battalion 6th Marines as a Machine Gunner.- As a Machine Gunner and individual contributor, I was responsible for mastering the employment of an M240B Medium Machine Gun. I learned tactical skills, combat care, reporting procedure, and the tenets of Marine Corps leadership.- Learned how to manage a small team of direct contributors after a billet promotion to Team Leader.- Developed and executed a training event that qualified 300 Marine Rifleman for MG usage prior to deployment. The event consisted of two days of classroom instruction followed by a field operation that required extensive planning and logistical support.- Meritoriously promoted to Corporal [ahead of peers] after superior service in the Team Leader role. Earned the billet of Machine Gun Squad Leader where I led 12 Marines divided into three gun teams, each with their own subordinate unit leader.

Master Of Business Administration

Bachelor’S, Business Administration