Wesley Chou Email & Phone Number

San Jose, Ca, Us

• Professional Services Director leading cross-functional teams of IT Consultants to identify and execute digital transformation opportunities in the Federal Civilian Public Sector space. Defining business requirements, evaluating and deploying technical solutions focused on IT Modernization. • Responsible for the Delivery, Operations, and P&L of Cisco Professional Services for over 60 US Federal agencies with IT Consulting bookings of over $400M• Oversight of over 100 IT Services Delivery agreements that execute initiatives to increase the abilities of US Federal Government Agencies to achieve their missions, including through Digital Transformation, Enhanced Network Security, Cloud Optimization, Proactive and Automated Monitoring, and Enhanced Collaboration

Washington, Dc, Us

• Bureau IT head (Acting Associate Commissioner, 2018-2019) with oversight of 400 Full time Federal staff and 200 contractors across 2 Directorates, 12 Divisions, and a total operating budget of over $100M• Career Bureau IT Director (Senior Executive Service) in charge of over 130 Full time Federal staff and 100 contractors across 5 Divisions that support an IT Investment Portfolio of $100M • Responsible for all Technology aspects of IT Service Delivery, Data Management, Platform Management, and Application Development for an Enterprise with over 3200 users across 8 major regional sites• Led cross-functional teams to identify business requirements, evaluate technical solutions, and develop scalable and maintainable technology solutions • Led IT Modernization projects to include Data Lake creation, cloud migration to optimize Big Data computation, and open source migration strategies • Direct oversight of multiple technology divisions within BLS, including Enterprise Infrastructure and Operations, Web Application Software Development and Services, Cybersecurity, Business and Investment, and Research and Engineering• Oversaw the implementation of an IT Operations consolidation project that realized multi-million dollar savings • Led infrastructure architecture redesign to provide high availability to account for an increased reliance on web-based traffic for information dissemination

Washington, Dc, Us

• IT Service Operations Division Chief responsible for Infrastructure and Platform support for a Distributed Systems Enterprise Network with a customer base of 3500 users across 180 locations• Led Branch Chiefs in the areas of LAN, WAN, Unified Communications, Encryption Communications, and Storage and Systems Platforms• Delivered both senior technical direction for daily operations as well as strategic leadership to ensure proper governance and budgetary oversight• Led infrastructure architecture revitalization, including projects to leverage cloud technologies to simplify maintenance and reduce operating costs• Initiated organization wide training initiatives to educate government workforce in the Information Technology Infrastructure Library (ITIL) model, resulting in cultural change• Position required an active TS/SCI security clearance.

Washington, Dc, Us

• Branch Chief over a team responsible for the design, development, and maintenance of multiple Web portals operating on a variety of classified networks to provide real-time military intelligence information in support of the Joint Chiefs of Staff• Directed and oversaw work of a cross-functional team focus on classified information sharing and adherence to data management and interoperability. The team included full time civilian employees, contractors, and military personnel• Led the delivery of site reliability initiatives resulting in high availability to Web sites and portals providing critical intelligence information throughout the Department of Defense Community

San Jose, Ca, Us

Engineering manager for IT Application Software development projects :• Engineering manager of a team responsible for adding cryptographic (SSL) software to a Wide Area Network Optimization system • Engineering manager for all IT software development aspects of a high performance Web Server Load Balancer with an installed base of over 10,000 units and over $150M in revenue generation• Successfully drove over a dozen IT software releases through the entire Software Development Lifecycle (SDLC)• Used Return on Investment (ROI) business analytics to determine ideal composition of a cross-functional team, resulting in a cost saving to the company. Executed organizational change involving the realignment of offshore and local software development teams. • Implemented an IT governance policy consisting of Tiger Teams and operational processes that reduced MTTR (Mean Time to Repair) of software bugs by a factor of 4 • Implemented multiple resource allocation strategies to optimize the dissemination of technical knowledge across an IT team with diverse backgroundsDesigned and developed software modules for data center equipment, including:• A high performance Secure Sockets Layer (SSL) accelerator for a data center load balancer • A proprietary interface to facilitate the interaction of the web server load balancer with a DNS-based global site balancer• A TCP-handshake based health monitor for web servers

Designed and developed software/firmware for a high speed Web Server Load Balancer product

Us

Designed and implemented software for Asynchronous Transfer Mode (ATM) and Ethernet switches

Master Of Science (M.S.), Electrical Engineering

Master Of Business Administration (Mba)

Bachelor Of Science (B.S.), Computer Engineering

Senior Executive Fellows Program Certificate