Ensure day-to-day operations including resource allocation, space/facility planning, backups and disaster recovery, problem resolution, end user training, and special projects. Provided leadership direction, made recommendations and advised management on overall strategies to ensure current and future business requirements.Responsible for managing IT infrastructure including server hardware, VMware environment, data storage, switching and routing, backups, firewall, AV, VPN, mobile devices, VOIP systems, SolarWinds network monitoring, and all Microsoft technologies.Managed, designed, implemented and configured NetApp Storage to eliminate obsolete storage for more robust storage. Redesigned file structure to utilize quotas and CIFS for better control of company storage. Redesigned corporate infrastructure by replacing obsolete equipment with newer technology. Replacing outdated equipment allowed for better monitoring of new infrastructure equipment with SolarWinds Orion. Completely eliminated obsolete VPN concentrators with new ASA appliances to better utilize newer technology and replace equipment that is no longer covered by Cisco.

Support and maintain overall IT functions for 20+ businesses including troubleshooting, installations, maintenance, and repair for hardware and software. I Designed, implemented and maintained networking environment with 300+ PCs and multiple servers. Oversee a network support staff consisting of IT Consultants, System Administrators and telecommunications administrators. Successfully implemented multiple IT projects ranging from $40K to $100K, provide the technology knowledge and vision to support the company’s business objectives, and evaluate and recommend all software for business processes.Managed, designed and configured a complete network migration for a government agency from a non redundant static routing network to a redundant network utilizing routing protocols. Technical support to more than 20 small to medium businesses around the Ohio and PA area, which includes installation and support of Microsoft Windows Server 2003, Cisco routers, Cisco501 PIX and Cisco ASA 5500 series firewalls. Responsible for the design and implementation of WAN utilizing an MPLS (Multi Protocol Layer Switch) network. Perform Disaster Recovery operations when needed. Help Desk / End-user support for hardware, software and Windows operating systems. Direct and oversee the overall management of the Network Systems Support professionals.

Directed the multi-unit integration of the Joint Network Node (JNN). Responsibilities included but not limited to; New Material in-briefs, coordination with fielding team, requirements gathering and analysis, proposal writing, design, team building, implementation, and making sure equipment was interoperable with legacy communications equipment. I contributed to the overall technical coordination, and on time delivery of the Secure Mobile Anti-Jam Reliable Tactical Terminal (SMART-T). Led a 30 person team that implemented Satellite communication over the SMART-T utilizing legacy communications equipment.As a Chief Warrant Officer 2 I provide technical direction on tactical communications switching network equipment. I have managed and monitored networks by utilizing WhatsUp Gold and SolarWinds Engineers Edition 7. Responsible for managing, engineering and troubleshooting Cisco 3700 series routers and Cisco Cat3700 switches. Used basic routing protocols such as Rip, IGRP, EIGRP, BGP and OSPF. Responsible for policy routing, static routing, load balancing, ACL’s and NAT. Provided on-site or on-call technical support for the Net-ops and Information assurance departments with hardware and/or software related problems. Installed and configured a VOIP network for a Division War-fighter. Responsible for establishing connection with the centralized call processing center where Call Manager was installed. Responsible for monitoring the network and configuring the Call manager. I deployed over 100 Cisco 7940 IP phones.