Wesley Dodd Email & Phone Number

Kansas City, Mo, Us

Kansas City, Kansas, United States

Fairway, Ks, Us

· Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails· Prospect research, call prep and identify customer's purchasing needs and provide reports to management· Client Management by territory and maintain CRM information on leads, prospects, and opportunities

Charlotte, North Carolina, Us

▪ Build rapport and give options during quick phone call▪ Guide families and their loved ones through complex andfrustrating maze of healthcare, rehab, senior living and more▪ Manage book of business while adding new prospectsevery day

New York, Ny, Us

▪ Assist/educate families with senior living options▪ Identify needs and motivations to offer solutionsbased on the discovered criteria▪ Coordinate with communities to help familiesmake informed decisions and move in

Indianapolis, Indiana, Us

- Assist/educate current and potential patients with the DME process and interactions with Insurance- Identify pain points and key areas for product based solutions-Generate new leads based on information gathered from multiple resources

Shawnee, Kansas, Us

· Prospecting and pipeline management· Client and territory management· Web and in-person Presentations for all management levels

Shawnee, Kansas, Us

· Prospecting and pipeline management· Assist in the Business Development and Marketing strategy goals of the company. · Coordinate with BDR's and team in strategic prospecting and client management

Shawnee, Kansas, Us

• Follow Client-defined guidelines in organizing records for patient charts• Asses and prioritize client needs

Shawnee, Kansas, Us

• Inbound Customer and Client support and resolution• Coordinate with Operations, Distribution and Client Experience Departments to solve problems on the fly

Shawnee, Kansas, Us

◦ Assess and prioritize daily client needs◦ Fulfillment of medical record requests from all sources within multiple Electronic Health RecordSoftware (log in remotely through VPN)

Columbus, Ohio, Us

◦ Motivated and Managed 3 teams of 25 employees◦ Increased up-selling efficiency by 200%◦ Deescalated calls and resolved company and employee errors◦ Deeper explanations of account benefits and up-selling

Coon Rapids, Mn, Us

◦ Managed pipeline and leads on accounts and estate claims◦ Facilitated fluid communication and workflow between clients, attorneys and insurance companies◦ Trained to council and converse with grieving family members◦ Won multiple awards for exceeding monthly goals

◦ Directed house operations and sales◦ Lead 35 person team ◦ Coordinated with Marketing for fundraising and benefit events ◦ Client engagement from ticket acquisition through post show walk-through◦ Fulfillment of customer service issues and money related issues, both in-person and over the phone

Miami, Fl, Us

◦ Increased production and revenue by 135%◦ Directed 3 teams of 20 employees in training, coaching and outboundsales tactics for up-selling and cold calling◦ Coaching and improvement auditing for all sales personnel◦ Improved quality output by 75% while creatively cutting process costs

Miami, Fl, Us

◦ Outbound up-selling◦ Analyzed current client needs for product targeting

Associate'S Degree, Theatre And Dance

Basic Courses

Active Reserve