Wesley Garvin Email and Phone Number

• Developed comprehensive knowledge of products and services offered by AAA Northeast.• Uses information to promote the sales of memberships, including upgrades, auto-renewal and digital membership. • Uses technology and product knowledge to promote AAA credit card program, business line referrals and other club initiatives. • Makes changes to existing memberships and assists members with many different types of issues.• Delivers accurate and timely information to members… Show more • Developed comprehensive knowledge of products and services offered by AAA Northeast.• Uses information to promote the sales of memberships, including upgrades, auto-renewal and digital membership. • Uses technology and product knowledge to promote AAA credit card program, business line referrals and other club initiatives. • Makes changes to existing memberships and assists members with many different types of issues.• Delivers accurate and timely information to members regarding club products/services. Maintains department standards including servicing members in-person and over-the-phone and supporting club partnerships (such as Amazon, TSA, Registry Services). Show less

• Greet, guide, and assist customers with the baggage check-in process.• Utilize computer systems to sell, print, and reissue tickets.• Manage the check-in process, ensuring proper travel documentation for customers.• Tag baggage and perform lifting tasks.• Use computers for seat availability, gate announcements, flight status, and boarding processes.• Promoted to Station Safety Coordinator within 2 months of hire.

Talent Acquisition Specialist 02/16 –12/18• Monitored and tracked the recruiting and hiring of each candidate. Maintained a list of recruiting contacts and resources.• Stayed abreast of recruiting best practices and technology changes. Provided services for the company’s vocational clients. • Worked closely with case managers, community support specialists, and job coach specialists. • Represented the company as an in-house subject matter expert on business… Show more Talent Acquisition Specialist 02/16 –12/18• Monitored and tracked the recruiting and hiring of each candidate. Maintained a list of recruiting contacts and resources.• Stayed abreast of recruiting best practices and technology changes. Provided services for the company’s vocational clients. • Worked closely with case managers, community support specialists, and job coach specialists. • Represented the company as an in-house subject matter expert on business processes, operations, and up-to-date industry guidelines. • Facilitated information gathering in the hiring process. • Developed and managed the pipeline of potential candidates for business through proactive market analysis, data insights, and ongoing relationship management• Conducted proactive needs analysis with hiring managers to establish an execution plan to achieve high volume hiring during peak business demands across the designated business area. Advised and made decisions around candidate selection throughout hiring life cycle• Developed and executed talent sourcing plans for their business area, screening, and selection of talent pools for exempt and specialized field positions. Sourced diverse candidate pools to attract top-caliber talent• Provided detailed information to manager partners regarding state Work Opportunity Tax Credit (WOTC) Show less

• Developed recruitment program to increase adult learner membership in STAND• Competed in state’s RFP process to generate funding for development and employment within STAND• Recruited developed and managed the adult learner Advisory Board • Planned, organized, and executed Rhode Island’s first statewide Adult Learner Leadership Conference for ABE, ESL and GED students • Developed event budgets, managed planning committees, located event sites, and negotiated… Show more • Developed recruitment program to increase adult learner membership in STAND• Competed in state’s RFP process to generate funding for development and employment within STAND• Recruited developed and managed the adult learner Advisory Board • Planned, organized, and executed Rhode Island’s first statewide Adult Learner Leadership Conference for ABE, ESL and GED students • Developed event budgets, managed planning committees, located event sites, and negotiated costs• Provided Rhode Island only statewide leadership conference free for (300) adult learners in 2010/12/14 • Created Leadership Training Programs providing face-to-face professional development for adult learners• Provided education training within local community ESL/ABE programs for adult learners regarding employability and advocacy• Managed the state’s adult learner annual postcard drive presented to the governor and state legislators • Developed and executed Rhode Island first statewide bi-annual adult learner leadership survey• Developed curriculum for statewide adult learner leadership workshop • Served on the Board of Directors for VALUEUSA, the national organization of adult learners Show less

• Created a consistent, high- volume flow of qualified candidates through various and creative sourcing methods, including but not limited to online searches, cold calling, internet postings, job and career fairs, local colleges, referrals, resumes, and temporary agencies• Sourced and screened resumes, conducted interviews, negotiated salary, tracked and updated candidate status• Determined candidate suitability by evaluating requirements, conducting assessment testing and appropriate… Show more • Created a consistent, high- volume flow of qualified candidates through various and creative sourcing methods, including but not limited to online searches, cold calling, internet postings, job and career fairs, local colleges, referrals, resumes, and temporary agencies• Sourced and screened resumes, conducted interviews, negotiated salary, tracked and updated candidate status• Determined candidate suitability by evaluating requirements, conducting assessment testing and appropriate background checks on acceptable candidates to include employment, education, drug, criminal, and motor vehicle• Executed all pre-employment activity to include advertisement, applicant screening, background checks, reference checks, coordinating drug screens, applicant tracking and relocation package• Maintained OFCCP compliance with internet job boards; and other advertised search engines while sourcing for the correct candidate • Maintained candidate database, recruiting reports, and recruiting metrics for the company as well as special projects related to recruiting and retention• Focused on hospitality recruiting with an emphasis on Sales & Marketing, E-Commerce Marketing and Food & Beverage Show less