Wesley Peter Email & Phone Number

Bengaluru, Ka, In

Bangalore, India

• I oversee the production and submission of seven retail returns on a monthly/quarterly basis to APRA (Australian Prudential Regulation Authority).• These returns cover a range of metrics related to retail banking operations, including new commitments, credit outstanding, total limits, new funded amounts, interest rates, cost of funds, margins, and other relevant indicators specific to mortgage portfolios.• Maintain regular communication and collaboration with the Stakeholders to address queries, provide clarifications, and offer support as needed.• Facilitate the resolution of ad-hoc queries by providing insights, analysis, and guidance based on my expertise and understanding of regulatory reporting requirements.• Lead the team in setting and achieving goals, ensuring timely delivery of reports, and maintaining high standards of accuracy and compliance.• Streamline processes and workflows to optimize efficiency and effectiveness in regulatory reporting.• Collaborate with stakeholders from risk, business, and finance departments to gather data, validate information, and ensure alignment with regulatory requirements and organizational objectives.• Proactively identify and analyze queries raised by various stakeholders, including delegates, internal teams, and business partners.• Conduct thorough investigations to understand the nature of the queries and determine the appropriate course of action.• Communicate findings and resolutions clearly and effectively, ensuring stakeholders are informed and satisfied with the outcomes.• Analyze data in response to queries raised by APRA, the regulatory authority, and provide inputs and explanations to the Stakeholders.• Ensure that responses to APRA queries are accurate, comprehensive, and submitted within specified deadlines and maintaining a strong compliance posture.

Bengaluru, Karnataka, India

Health Insurance (2.5 years):• Managed Health and Insurance records: Oversaw the organization and maintenance of health and insurance records for five prominent US clients. This involved ensuring accuracy, confidentiality, and accessibility of crucial documentation.• Handled client queries: Acted as a primary point of contact for clients regarding their health insurance concerns and inquiries. Provided prompt andthorough responses to address their needs and resolve any issues they encountered.Compliance (9 months):• Email review: Scrutinized emails to ensure compliance with company policies. This included identifying and flagging any communications that deviated from established guidelines or posed potential risks to the organization.• Policy adherence: Stayed abreast of all company policies and procedures relevant to compliance responsibilities. Maintained a thorough understanding of compliance requirements to ensure adherence in all activities and operations.Legal Process (4 years):• Legal Order review: Reviewed Legal Orders, specifically Qualified Domestic Relations Orders (QDRO), following divorce or legal separation proceedings. Analyzed the content of court Orders to determine their implications on retirement plans and asset ownership.• Client management: Managed a large portfolio of over 1500 US clients, providing dedicated support and guidance throughout the legal process. This included addressing client inquiries, providing updates on case status, and ensuring client satisfaction.• Drafting and submission: Prepared non-qualification points based on review findings and submitted them to relevant parties for necessary amendments to court Orders. Facilitated communication and negotiation between involved parties to resolve issues and ensure compliance with legal requirements.

Bengaluru, Karnataka, India

• Offered comprehensive email support to a diverse range of US-based customers, addressing inquiries and concerns promptly and professionally.• Demonstrated exceptional written communication skills in crafting clear and concise responses to customer queries, ensuring a high level of customer satisfaction and retention.• Managed a high volume of customer queries efficiently, consistently meeting or exceeding designated turnaround times for issue resolution.

Bengaluru, Karnataka, India

• Developed and implemented lesson plans for Computer Science for grades 6 to 10 and Mathematics for grades 6 to 9.• Created and graded assignments, quizzes, and exams to assess student learning.• In Computer Science implemented Linux for grade 8 to 10.

B.Sc, Mathematics, Physics And Electronics

Education record