Wesley Peter Email & Phone Number

Bengaluru, KA, IN

Bangalore, India

• I oversee the production and submission of seven retail returns on a monthly/quarterly basis to APRA (Australian Prudential Regulation Authority).
• These returns cover a range of metrics related to retail banking operations, including new commitments, credit outstanding, total limits, new funded amounts, interest rates, cost of funds, margins, and other relevant.
• Maintain regular communication and collaboration with the Stakeholders to address queries, provide clarifications, and offer support as needed.
• Facilitate the resolution of ad-hoc queries by providing insights, analysis, and guidance based on my expertise and understanding of regulatory reporting requirements.
• Lead the team in setting and achieving goals, ensuring timely delivery of reports, and maintaining high standards of accuracy and compliance.
• Streamline processes and workflows to optimize efficiency and effectiveness in regulatory reporting.

Bengaluru, Karnataka, India

• Health Insurance (2.5 years):
• Managed Health and Insurance records: Oversaw the organization and maintenance of health and insurance records for five prominent US clients. This involved ensuring accuracy, confidentiality, and accessibility of.
• Handled client queries: Acted as a primary point of contact for clients regarding their health insurance concerns and inquiries. Provided prompt andthorough responses to address their needs and resolve any issues they.
• Email review: Scrutinized emails to ensure compliance with company policies. This included identifying and flagging any communications that deviated from established guidelines or posed potential risks to the.
• Policy adherence: Stayed abreast of all company policies and procedures relevant to compliance responsibilities. Maintained a thorough understanding of compliance requirements to ensure adherence in all activities and.
• Legal Order review: Reviewed Legal Orders, specifically Qualified Domestic Relations Orders (QDRO), following divorce or legal separation proceedings. Analyzed the content of court Orders to determine their.

Bengaluru, Karnataka, India

• Offered comprehensive email support to a diverse range of US-based customers, addressing inquiries and concerns promptly and professionally.
• Demonstrated exceptional written communication skills in crafting clear and concise responses to customer queries, ensuring a high level of customer satisfaction and retention.
• Managed a high volume of customer queries efficiently, consistently meeting or exceeding designated turnaround times for issue resolution.

Bengaluru, Karnataka, India

• Developed and implemented lesson plans for Computer Science for grades 6 to 10 and Mathematics for grades 6 to 9.
• Created and graded assignments, quizzes, and exams to assess student learning.
• In Computer Science implemented Linux for grade 8 to 10.

B.Sc, Mathematics, Physics And Electronics

Education record