Wesley Smith Email & Phone Number

Smyrna, Georgia, United States

• Planning, developing and directing multiple avenues of marketing strategies to drive sales.• Overseeing social media accounts and websites to engage existing customers and establish positive public relations.• Researching trends and new marketing opportunities, and brainstorming ideas.• Creating content for digital media and print. • Researched potential clients, identified decision makers and developed relationships with them.• Maintained knowledge of current product offerings and pricing structures.• Developed and implemented sales strategies to increase revenue.• Generated leads through cold calling, networking events, referrals.• Provided technical support to existing customers regarding product usage and installation.• Attended industry trade shows to promote company products and services.• Managed accounts by providing solutions that best fit the customer's needs.• Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.• Responded promptly to customer inquiries via phone or email.

Marietta, Georgia, United States

• Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.• Managed and trained a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.• Analyzed data from market research surveys to identify trends and develop actionable insights for organizational growth.• Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.• Regularly evaluated customer satisfaction levels by surveying customer base and analyzing results.• Provided technical support for customers when needed, answering questions about services offered.• Generated leads through cold calling, networking events, referrals.• Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.• Managed the daily operations of all assigned social media accounts.• Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.• Supported objectives, checkpoints and timelines, managing team members to meet project tasks and expectations.• Inspected completed work to drive quality, timeliness and company standards.

• Delivered mail to residential and business customers in a timely manner.• Verified accuracy of addresses on packages and letters before delivery.• Inspected assigned vehicle for safety issues and reported any mechanical problems to supervisor.• Ensured customer satisfaction by providing prompt, courteous service.• Managed route efficiently to ensure that all mail was delivered within designated time frames.• Provided excellent customer service by answering questions about postal services, policies, and procedures.• Worked closely with supervisors and other staff members as part of a team effort.