Wesley West

Wesley West Email and Phone Number

Sales Director | Team Leader | Sales Operations and Enablement | Customer Service and Success
Wesley West's Location
San Francisco, California, United States, United States
Wesley West's Contact Details

Wesley West personal email

n/a
About Wesley West

Managing people and providing phenomenal customer service is my passion and has been a common thread in all my employment experiences both in the public and private sector.My customers have ranged from elementary students to seniors. I have been drawn to organizations that help, support, and ultimately change people's lives through education and/or supportive services.I am looking for a role where I can make a difference by providing training, support, and guidance improving upon the product, company, and customer I serve.

Wesley West's Current Company Details

Sales Director | Team Leader | Sales Operations and Enablement | Customer Service and Success
Wesley West Work Experience Details
  • App Academy
    Associate Director, Head Of Admissions
    App Academy Sep 2023 - Sep 2024
    San Francisco, California, Us
    • Managed Admissions Team at App Academy, ensuring smooth operations and efficient processes.• Utilized Salesforce and Outreach to drive admissions success and increase student enrollment.• Facilitated meetings, planned agendas, and supported team collaboration to enhance student and staff experience.
  • App Academy
    Sr. Admissions Manager
    App Academy Jan 2021 - Sep 2023
    San Francisco, California, Us
    • Led a remote admissions team of 20+ staff nationwide, supporting a company-wide Salesforce migration.• Collaborated daily with various departments to ensure a seamless admissions process.• Championed student and staff experience as a guiding principle at App Academy.
  • App Academy
    Admissions Manager
    App Academy Sep 2019 - Jan 2021
    San Francisco, California, Us
    -Provide daily training and support to Admisions Specialists and Customer Support Representatives-Create responsive messaging and conduct calls to thousands of applicants in the admissions funnel
  • App Academy
    Admissions Specialist
    App Academy Jan 2019 - Sep 2019
    San Francisco, California, Us
    Supporting students through the admissions process.
  • San Francisco Unified School District
    2Nd Grade Teacher
    San Francisco Unified School District Jul 2018 - Nov 2018
    San Francisco, Ca, Us
    -Assessed students reading level using Fountas & Pinnell Benchmark testing-Taught using SFUSD Continuum of Literacy (Reading Workshop Minilessons, Interactive Read-Alouds, Shared Reading, Phonics/Spelling/Word Study, Guided Reading and Independent Reading)-Collaborated with Special Education Teacher, Family Liaison, Social Worker, Site Level Administration, Teacher Coaches, District Level Specialists, Therapists, Speech/Language, and students families to meet the high needs of students experiencing trauma-Utilized Google Apps (Slides, Classroom, etc.) to enhance classroom instruction, collaborate with peers, and communicate regularly with parents
  • San Francisco Unified School District
    School Health Programs: Mentoring For Success - Teacher On Special Assignment
    San Francisco Unified School District Mar 2017 - Jul 2018
    San Francisco, Ca, Us
    -Developed engaging professional development for mentors and diverse staff in high schools-Created weekly mentoring lesson plans focused on social emotional and college and career readiness learning skills -Collaborated within School Health Program office and High School Wellness Centers to support all health and wellness programs and initiatives assuring student needs were being met -Mentored an individual and group of students at Civic Center Secondary School-Communicated with program funders and participated in monitoring and evaluation activities to meet grant requirements and ensure program objectives and outcomes are met -Provided technical, logistical, and curriculum support to high schools across the district to positively impact school climate -Weekly New Teacher Coach (BTSA) for a 3rd grade teacher working towards clearing her credential
  • Larkin Street Youth Services
    Associate Director Larkin Street Academy
    Larkin Street Youth Services Jun 2016 - Mar 2017
    San Francisco, Ca, Us
    -Hired, supervised, and trained managers and frontline staff to guide youth experiencing homeless to be college and career ready; met individual student needs through diverse academic and employment programming and referrals to wrap-around services offered within the agency and outside partners-Utilized technology (Outlook, OneNote, SharePoint, OneDrive) to ensure student program schedules and staff schedules are followed and shared with non-departmental staff supporting students across multiple sites-Taught, counseled, and supported students experiencing and overcoming multiple traumas including: accepting sexual identity, chronic homelessness, substance abuse, mental health crises, learning disabilities, foster youth trauma, newly diagnosed or living with HIV, and criminal justice issues-Managed and designed college and career readiness programs that allow students to be successful, identifying and reducing multiple barriers to academic success while providing a wide array of support services so students can focus on achievement of academic and career planning goals-Monitored student data using agency reporting software to ensure programs and staff are reaching all youth across multiple residential sites-Collaborated and presented with agency Development team to increase awareness of programming and ensure all stakeholders understand unique needs of homeless transitional age youth population
  • Larkin Street Youth Services
    Manager Of Larkin Street Academy At Larkin Street Youth Services
    Larkin Street Youth Services Apr 2015 - Jun 2016
    San Francisco, Ca, Us
  • Larkin Street Youth Services
    Assistant Manager Of Education And Training
    Larkin Street Youth Services Nov 2014 - Apr 2015
    San Francisco, Ca, Us
  • Coro Northern California
    Coro Youth Development Fellow
    Coro Northern California Jan 2016 - Apr 2016
    San Francisco, California, Us
    -Strengthened network of youth development leaders-Practiced and honed leadership abilities, skills, and concepts-Interacted with various leadership mentors through interviews and networking opportunities-Learned and developed strategies to be a more effective leader within my organization
  • Chicago Public Schools
    Teacher K-8
    Chicago Public Schools Oct 2006 - Aug 2014
    Chicago, Il, Us
    • Subjects taught: Language Arts, Mathematics, Social Studies, and Science• Created a lesson plan template and shared with colleagues using online lesson planner from OnCourse Systems for Education • Collaborated with 4th grade team at weekly meetings and remotely using Dropbox to organize units of instruction around Common Core State Standards• Trained teachers how to make and use a teacher website effectively• Designed lessons using an interactive whiteboard to increase student engagement in learning • Spoke at Technology Nights and school-wide parent meetings on available programs (ThinkCentral, Study Island, IXL, Raz-Kids, Spelling City, Acheive3000, MobyMax) for student use outside of school• Analyzed NWEA data and conferenced with students, parents, and teachers regarding actions to take for growth in future testing
  • Chicago Public Schools
    Supplemental Services (Ses) Coordinator
    Chicago Public Schools Sep 2012 - Jun 2014
    Chicago, Il, Us
    • Supervised SES Providers to ensure tutoring services were delivered according to State and District contracts• Worked with school administration in targeting student populations most at risk and creating a schedule for students to result in maximum student participation• Maintained attendance records for all students being tutored at the school• Verified and inputed appropriate data for reporting using the SES database system • Planned and executed SES Provider Fair involving SES Providers, parents and school representatives
  • Heartland Alliance For Human Needs & Human Rights
    Housing Resource Specialist
    Heartland Alliance For Human Needs & Human Rights Feb 2006 - Jun 2006
    Chicago, Illinois, Us
    • Educated clients living with HIV/AIDS in budgeting skills, employment interviewing, job search skills, and other specific skills to achieve client goals• Administered funds for client assistance according to program policies and procedures• Attended workshops and trainings on psychological disorders to better assist clients in crisis
  • Access Community Health Network
    Prevention Coordinator
    Access Community Health Network Jul 2005 - Feb 2006
    Chicago, Il, Us
    • Provided Individual Level, Group Level, and Health Communication Presentation Interventions to adults living with HIV/AIDS and youth at high-risk for HIV/AIDS• Created diverse curriculum on HIV/AIDS, Sexually Transmitted Infections, and other risk-reduction topics• Taught clients living with HIV/AIDS strategies for advocating for their health and preventing further spread of the virus• Prepared monthly and quarterly reports as required by Chicago Department of Public Health
  • University Of Miami
    Research Associate Ii, Broward County Field Supervisor
    University Of Miami Sep 2003 - Jul 2004
    Coral Gables, Fl, Us
    • Implemented CDC protocol developed to establish nationwide HIV Behavioral Surveillance System• Surveyed men who have sex with men (MSM) regarding HIV risk factors and behaviors• Interviewed and established relationships with HIV Prevention Providers and MSM venue owners and gatekeepers.• Supervised and trained staff of five employees to assist in project research
  • Compass Community Center
    Hiv Prevention Coordinator
    Compass Community Center Feb 2002 - Sep 2003
    • Facilitated social/support groups and developed creative engaging HIV prevention lessons to use in a group setting for MSM populations: minority, youth, and men over 50• Planned activities and events for group level interventions that encouraged positive self-image and social interaction with peers• Administered Orasure testing in non-traditional venues (bars, parks, beaches, etc.)• Conducted outreach and education to community• Recruited and trained volunteers to provide prevention messages in culturally sensitive environments to targeted groups at high-risk for contracting HIV
  • Glaad
    Media Advocacy Intern
    Glaad 2000 - 2000
    New York, Ny, Us

Wesley West Skills

Teaching Lesson Planning Community Outreach Curriculum Development Curriculum Design Educational Technology Literacy Educational Leadership Training Staff Development Public Speaking Elementary Education Tutoring Classroom Program Development Differentiated Instruction Classroom Management Educational Assessment Educational Outreach Large Group Facilitation K 12 Social Studies Instructional Technology Teacher Training Mathematics Education Common Core State Standards Educational Consulting Behavior Management Data Driven Instruction Social Media Outreach Staff Supervision Field Supervision Field Work Behavioral Intervention Smartboard Hiv Prevention Grant Monitoring Student Engagement Team Building Nonprofit Organizations Organizational Leadership

Wesley West Education Details

  • Depaul University
    Depaul University
    Elementary Education And Teaching
  • University Of Wisconsin-Madison
    University Of Wisconsin-Madison
    Political Science

Frequently Asked Questions about Wesley West

What is Wesley West's role at the current company?

Wesley West's current role is Sales Director | Team Leader | Sales Operations and Enablement | Customer Service and Success.

What is Wesley West's email address?

Wesley West's email address is ww****@****uth.org

What schools did Wesley West attend?

Wesley West attended Depaul University, University Of Wisconsin-Madison.

What are some of Wesley West's interests?

Wesley West has interest in Social Services, Children, Civil Rights And Social Action, Education, Science And Technology, Health.

What skills is Wesley West known for?

Wesley West has skills like Teaching, Lesson Planning, Community Outreach, Curriculum Development, Curriculum Design, Educational Technology, Literacy, Educational Leadership, Training, Staff Development, Public Speaking, Elementary Education.

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