- Developed a data pipeline to consolidate daily sales data from multiple databases across three key product lines. Integrated with the HubSpot CRM and automatic email notifications, enabling C-level leaders to track daily business performance effortlessly and make crucial data-driven decisions timely.- Led the data mining and business analyses on client engagement metrics, including customer onboarding time, API usage, and UI interactions, providing actionable insights for enhancing customer experience to the customer success team.- Implemented a language model agent to collect 10K publicly available practice email data from various sources for the field sales platform, directly contributing to an additional $300K in Monthly Recurring Revenue.- Fine-tuned DentalLLM from synthetic training data generation to model fine-tuning using QLoRA technique, increasing the first-shot acceptance rate from 60% to 80%.- Coordinated with the Engineering team to integrate new data requirements by managing project deliverables and timelines and aligning project requirements and expectations for successful execution

- Developed a Python package that automates data anomalies investigation in the QA process of MSCI factor model returns, enhancing scalability and standardization.- Managed project operations and led the intern team by analyzing project objectives, providing development direction, and defining actionable interim milestones.- Delivered reports to stakeholders, aligning leadership with the project team, leading to the permanent removal of certain QA tasks.

- Built and refined a product recommender system using association rule mining and classification models, supporting the sales team in cross-sell analysis.- Implemented MLFlow for model registry and result tracking, standardizing the ML lifecycle.- Performed data cleaning, validation, and transformation on millions of raw data points, facilitating effective data modeling.- The recommender system served as a benchmark that later generated $30M in incremental revenue for E-business in China

- Engaged in brainstorming and troubleshooting for a Fintech accelerator program- Designed visually compelling slide decks for acceleration camps and annual reporting to the HQ- Conducted market research on unicorn startups in artificial intelligence to target potential customers- The Fintech program was held successfully, attracting over 20 participating startups

- Produced a catalog for promotional merchandise using Office Software- Conducted market research on specific brand promotion- Engaged in idea development for future promotional campaigns