• Maintained and updated internal status reporting dashboards to display monthly, quarterly, and yearly KPIs. • Managed a project budget that was comprised of 50 resources.• Upheld professional client relationships on a daily basis. • Gathered crucial and sensitive client information to perform analyses on the data to identify procedural gaps, risks, and other key performance indicators while ensuring the bank stayed compliant with regulation standards. • Organized and implemented progression plans that created opportunities for team members to increase and improve on client interactions, mandatory presentations, and/or specialized soft skills training.• Kept record of milestone achievements and ensured that the team stayed on track to meet other crucial client deadlines. • Contributed to industry wide efforts to reduce financial crimes and foster security for a top 3 U.S bank.

• Provided exceptional customer service to various clients on a daily basis. • Interacted with a former Vice President of the United States, and acted as a liaison between the Ranch and this individual.

• Voted to an executive position where responsibilities entailed: ensuring organization’s traditions, secrets, and rituals were kept confidential, transitioned accurately amongst new members, and upheld guidelines set out by the governing organization.

• Organized and presented analytical presentations to various clients through the use of web analytics tools, and other data manipulation software. • Led a re-branding initiative for clients which included a new website design.

• Helped customers strengthen their brand recognition by providing valuable market and media driven insights through the use of Google Analytics. • Presented an in-depth internal analysis of the company to senior level management.