Wesley Hull Email & Phone Number

Roswell, Georgia, US

• Software, consulting, and custom software development companyLead Out products include:
• LIMS - a full service laboratory management suite
• SPRINT - integrating processes between IT managed service providers and their customers
• Un2Data - a data pipeline as a service that reliably performs data extraction from unstructured sources
• Divvy Contracts - a modern contract management and negotiation system

Alpharetta, GA, US

• Global collaboration software business providing Unified Collaboration as a Service (UCaaS) solutions to over 45,000 enterprise customers including 75% of the Fortune 100; revenue over $550 million, serving users in.
• Responsible for customer satisfaction through the full product and customer lifecycle, from new product introduction, through implementation, and ongoing relationship management
• Led the creation of a product management organization responsible for building integrated UCaaS solutions for large global customers, expanding the addressable market by $2 billion
• Managed PMO responsible for all multi-national customer implementations
• Strengthened relationships with the top 200+ global customers through an account management team spanning 10 countries

Coral Gables, Florida, US

• Global, publicly traded electronic payments and banking software business; provides products and services to financial institutions, retailers and payment processors; revenue over $850 million, a market cap over $2.
• Member of Senior Leadership Team and Strategic Planning Committee
• Directed creation of a product management organization which packaged the ACI On Demand SaaS offerings
• Managed team responsible for designing all tailored service offerings, providing pre-sales support, and negotiating/executing all ACI On Demand customer contracts
• Elevated relationships with the largest hosted customers through a team of service delivery managers

US

• S1 was a $209 million publicly traded banking and electronic payments software company, ranked 50th in the FinTech 100 by American BankerSelected Accomplishment:Chosen by CEO to form a global PMO and lead.
• Created a global, company-wide PMO
• Managed the customer support organization
• Led the product operations organization which managed the SDLC process design and oversight as well as development and testing tools

US

• Selected Accomplishment:Posted unsurpassed, industry-leading KPIs resulting in customer retention rates >95%Responsibilities:
• Managed all aspects of hosted and SaaS service design and delivery for banking and payments solutions including retail, business, and commercial online banking; mobile banking; trade finance; teller; and payment.
• Ran performance lab which was responsible for GA performance testing and automated deployment/management tool development
• Delivered on-premise services for infrastructure consulting and managed services
• Provided company-wide services for networking, security, and business continuity

Washington, DC - District Of Columbia, US

• Not-for-profit association of degree-granting colleges and universities, representing more than 1,600 college and university presidents; develops higher education public policy; performs advocacy, research, and.
• Set IT strategic direction in collaboration with IT leadership team
• Managed IT architecture and operations including server, storage, network, desktop, security, business continuity/disaster recovery, and collaboration environments

Decatur, GA, US

• Two-year degree-granting college offering programs at five campuses and online Selected Accomplishment:Deployed a college-wide unified collaboration solution to over 22,000 students and 2,500 faculty/staff on five.
• Headed leadership team that set vision and strategy for all administrative and instructional technology
• Directed architecture and operations of applications, networks, servers, storage, backup/recovery, disaster recovery, surveillance, IT security, telephony, collaboration tools and database environments

US

• Technology consulting and reseller business; served diverse customers with seven offices in five statesSelected Accomplishment:Bootstrapped a profitable organization to $30M in revenue leading to a successful sell.
• Led all aspects of company including strategy, sales/marketing, business development, service delivery, vendor relations, customer relationship management, finance, and HR

Executive Mba

Bachelor’S Degree, Mis