-Generate reports or queries utilizing appropriate reporting tools; assists in development of standard reports for ongoing analysis-Maintain data integrity in systems by running queries and analyzing data.-Integrate automated time and labor management tools, payroll services, and benefits administration to manage assigned hours to identify workforce management opportunities and reduce exposure to additional healthcare costs and/or federal penalties.-Performs as liaison with other HR… Show more -Generate reports or queries utilizing appropriate reporting tools; assists in development of standard reports for ongoing analysis-Maintain data integrity in systems by running queries and analyzing data.-Integrate automated time and labor management tools, payroll services, and benefits administration to manage assigned hours to identify workforce management opportunities and reduce exposure to additional healthcare costs and/or federal penalties.-Performs as liaison with other HR functions and internal/external customers providing solutions complex questions and concerns Show less

-Provide quality customer service to plan members inquiring retirement benefits, offering guidance throughout retirement process. -Provide retirement counseling for plan members via in-person or virtual appointments, phone and email.-Responsible for answering all retirement questions in a timely manner -Routine matters include determining benefits eligibility, calculating benefit amount according to the members retirement selection, processing the retirement request,… Show more -Provide quality customer service to plan members inquiring retirement benefits, offering guidance throughout retirement process. -Provide retirement counseling for plan members via in-person or virtual appointments, phone and email.-Responsible for answering all retirement questions in a timely manner -Routine matters include determining benefits eligibility, calculating benefit amount according to the members retirement selection, processing the retirement request, and establishing related retirement accounts such as ILSB or DROP. Show less

-Achieved branch goals by identifying customer needs and providing appropriate guidance-Completed required levels of phone calls using generated customer and prospect lead lists and prior customer conversations. -Educated and advises customers on Regions Consumer and Business products and services, including all loan and deposit types. -Provided a consistent optimal customer experience, including handling customers transactional needs. -Maintained safe banking practices… Show more -Achieved branch goals by identifying customer needs and providing appropriate guidance-Completed required levels of phone calls using generated customer and prospect lead lists and prior customer conversations. -Educated and advises customers on Regions Consumer and Business products and services, including all loan and deposit types. -Provided a consistent optimal customer experience, including handling customers transactional needs. -Maintained safe banking practices including adherence to all applicable laws and regulations. Show less

-Obtained state license to solicit life insurance, retirement planning and investment products to consumers and business owners. -Cultivated meaningful, client-based relationships in the community. -Encouraged client education on insurance needs to protect families and businesses.