Wesley Robinson Email & Phone Number

Orange County, California, United States

Brooklyn, New York, United States

• Manage Brooklyn Nets ticket operation including planning and execution of sales and service strategy
• Project manager for socially distanced seating working with internal and external constituents to create protocols and seating manifest for socially distanced environment
• Create and maintain scanning rules in Ticketmaster Entry for Brooklyn Nets events
• Oversee ticket operation for New York Liberty and Long Island Nets
• Lead department’s ticket system maintenance including database archiving, cleanup, and organization
• Assist in development of internal comp ticket request and reporting system

Brooklyn, New York, United States

• Manage off-manifest seat inventory for all non-Brooklyn Nets and New York Islanders events at Barclays Center
• Strategize and manage premium ticket programs and platforms
• Oversee tracking of suite license agreements including ticketing fulfillment
• Serve as Ticket Manager lead on select events including 2018 ACC Men’s Basketball Tournament and 2019 Atlantic 10 Men's Basketball Tournament
• Supervise Manager, Premium Ticket Operations
• Build and manage all suite-related events and ticket inventory in Archtics ticketing system

Brooklyn, New York, United States

• Oversaw tracking of suite license agreements including ticketing fulfillment
• Served as Ticket Manager lead on select events including 2017 ACC Men’s Basketball Tournament
• Supervised Assistant Manager, Premium Ticket Operations
• Built and managed all suite-related events and ticket inventory in Archtics ticketing system
• Provided sales, inventory, attendance and other reports as requested to executives and senior management
• Interfaced with Suite Department, Box Office and Marketing regarding event setup for premium areas of arena

Brooklyn, New York, United States

• Created and implemented revamped system for tracking of suite license agreements
• Built and managed all suite-related events and ticket inventory in Archtics ticketing system
• Processed suite rental orders for all events at Barclays Center
• Provided sales, inventory, attendance and other reports as requested to executives and senior management
• Managed and processed memberships for Billboard Lounge at Barclays Center
• Interfaced with Suite Department, Box Office and Marketing regarding event setup for premium areas of arena

Los Angeles, California, United States

• Processed client payments and managed the collections grid which details past due payment installments
• Served as a liaison with the Finance department providing daily deposit reports in excess of $1,000,000 in daily financial activity, processed chargebacks and bounced checks as well as resolving any accounting.
• Managed special event ticket printing and mailings
• Served as Premium Ticket Operations manager on duty for over 75 events per season providing customer service to clients regarding ticketing and non-ticketing issues
• Built premium seating seasons and events in ticketing system for L.A. Clippers, L.A. Kings and L.A. Lakers
• Troubleshot issues encountered by clients and representatives on online ticket management system

Los Angeles, California, United States

• Processed premium seating ticket orders on a daily basis for STAPLES Center and Nokia Theatre events
• Worked with over 30 members of the sales team to assure adherence to proper ticketing guidelines and policies
• Served as Premium Ticket Operations manager on duty for over 75 events per season providing customer service to clients regarding ticketing and non-ticketing issues
• Built accounts for new clients and updated existing premium seating ticket holder accounts
• Prepared and provided weekly reports to sales team, check requests, and various reports as requested

California, United States

• Assessed and scouted amateur baseball players in Southern California, primarily Orange County
• Wrote scouting reports on amateur players and/or events in the Southern California area
• Scouted amateur season, Scout League, local showcases, Area Code Baseball Games, etc.

Long Beach, California, United States

• Repaired a variety of computer malfunctions
• Administered on-the-job training for newly hired technicians
• Assembled computers for university faculty and staff
• Received service calls and schedule appointments to resolve technical issues
• Assisted college faculty and staff in their comprehension of platforms and programs
• Demonstrated proficiency with PC computers

Compton, California, United States

• Assisted organization in establishing and maintaining online database tracking system for academy participants
• Provided administrative support for organization and staff members
• Assisted in preparing and executing the Urban Youth Academy’s 5th Annual Celebrity Golf Tournament

Santa Ana, California, United States

• Created signage plan, map, and signs used for 2010 Regional Spring Games
• Assisted in the planning and execution of events including Special Olympics on Parade 2010 fundraiser
• Assisted in the organization, solicitation, and overall development of the organization’s fundraising efforts

Los Angeles, California, United States

• Performed market and industry research for AEG events including Bay to Breakers and Amgen Tour of California
• Researched, acquired and organized magazine advertising opportunities for Bay to Breakers 2010
• Supported marketing and sales staff in any way needed
• Increased knowledge of sales and marketing principles and strategies through participation at staff meetings
• Assisted marketing and sales staff on event days including Los Angeles Kings 2009 Opening Night

Anaheim, California, United States

Summer PositionMaintained a clean, efficient, and safe warehouse environmentOperated forklift to move products for storage and shipmentDelivered products to other offices within and outside company

Master'S, Sport Management

Graduated: February 2011 Courses included: Foundations in Sport Management Research Methods Facility Planning and Personnel Management.

Bachelor Of The Arts, Political Science

Minor: History