Wesley Lightfoot Email & Phone Number

• Support multiple teams (120+ team members) within the mapping and navigation org with reporting, project administration, debugging, and publish support
• Restructured team, improved turnaround of critical fixes by >20% and reduced missed edit deadlines to zero
• Developed fresh reporting structure and maintained strong engagement among 50+ direct reports across multiple geographies
• Define and document requirements for new editor tools and test them in collaboration with the engineering team
• Perform complex map data edits in response to high priority construction or executive escalations

• Managed day-to-day operations for six teams of analysts, cultivated talent and promoted team leads
• Championed efforts to enhance/build new project administration tools to dramatically reduce administrative overhead
• Owned documentation and work package generation to support roll out of a new feature across all released markets
• Supplied bi-weekly feedback to engineering teams on tools and pipelines as editing ops lead

• Interviewed, onboarded, trained, and directed team of 50-60 mapping analysts performing varied tasks
• Conceived, tested, and implemented end-to-end workflow to support new road openings (>3 days faster)
• Collaborated with engineers on limited-disclosure pilots, drove improvements to new features prior to release
• Streamlined escalations between teams to expedite resolution of blockers and validation issues
• ​ Took over ownership of project administration from client managers, became SME and global admin
• Developed strong cross-departmental relationships, initiated cross-functional efforts with other teams

• Performed quality assurance tasks and detailed root cause analysis of poor data quality or suboptimal routing behavior
• Drove process improvements and worked with internal stakeholders to improve handoff of work between teams
• Responsible for developing metrics, reporting team performance, scheduling and organizing work

• Cathodic Protection Thematic Map update, working across twelve regional offices
• Analyzed digital and physical maps, as-builts, and maintenance records to identify unprotected areas of steel pipe
• Annotated data and marked up plat maps, created working folders for field teams
• Worked with engineers and maintenance staff to triage and resolve data conflicts
• On contract via C4 Technical Services

• Digitized and annotated road networks and other physical features & performed pilots, testing, and quality assurance
• Primary trainer on shift: responsible for onboarding, training new hires, and ensuring readiness for map production
• Worked with overseas vendors to provide guidance, clarify requirements, and supply feedback

Castro Valley, CA

• ​ Prioritized sewer maintenance tasks, cross-referencing district needs with county paving projects and trenching and road cut moratoriums
• ​ Inspected county paving projects and private lateral installations
• ​ Performed community outreach regarding current and future repair projects
• ​ Responded to Underground Service Alerts and marked up utilities in the field
• Researched codes of other bay area special sanitary districts for project support
• Managed work orders in infrastructure management system

Stanford, CA

• Scheduled vendors and filed maintenance requests through facilities online management system
• Recorded damages, maintained photographic evidence, and ensured accuracy of billing cycle
• Implemented health and safety regulations and cited violations to service agreements
• Operated service vehicles within campus, and to and from 21 off-campus properties
• Performed routine apartment inspections during occupant transitions

Chico, California

• Massage therapy and rehabilitation
• Stretching and exercise instruction
• Ergonomic consultation
• Sports injury workChico Sports Club 2011 - 2012Chico Upper Cervical Health 2010 - 2011