Key Responsibilities:▪ Set up workstations with computers and necessary peripheral devices (routers, printers etc.)▪ Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality▪ Install and configure appropriate software and functions according to specifications▪ Develop and maintain local networks in ways that optimize performance▪ Ensure security and privacy of networks and computer systems▪ Provide orientation and guidance to users on how to operate new software and computer equipment▪ Organize and schedule upgrades and maintenance without deterring others from completing their work▪ Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)▪ Maintain records/logs of repairs and fixes and maintenance schedule▪ Identify computer or network equipment shortages and place orders▪ Managing content development.▪ Resolving client queries and problems.▪ Managing and guiding junior consultants.▪ Supporting business development activities.▪ Assessing computing needs, shortcomings, and requirements.▪ Overseeing daily operations within the department.▪ Disaster recovery plan▪ Network monitoring▪ Software upgrades and installations.▪ Server installations▪ Network management, VPN, DHCP, DNS, WAN▪ Ensuring that our client's IT systems run at their optimum.▪ Site Management▪ The ability to create designs for a solution or installation

Key Responsibilities: ▪ Setting up networks in the substations▪ Industrial network set up and troubleshooting▪ Establishing Serial Communication (RS232, RS422, RS485)▪ Control of IT consumable stocks ▪ Commissioning of substations▪ Install, configure, maintain, and test computer systems including hardware, software and network components.▪ Ensure the installation, configuration and maintenance of hardware and software related to computer systems▪ Liaise with managers to ascertain user requirements and budgetary constraints▪ Troubleshoot issues with network systems, software and hardware▪ Provide technical advice and explanation as required▪ Assist in training related to technical issues▪ Make repairs and respond to support calls▪ Router and network switch configuration ▪ Windows Server 2008/ 2012 set up and maintenance ▪ Linux and Virtual Machine Management

Key Responsibilities:▪ Setting up networks in the office and in the specialized buses▪ Configuration of C Com Satellite (TX and RX)▪ Office IT Support and troubleshooting▪ Control of IT consumable stocks ▪ Establishing Internet connections via satellite or 3G▪ Router configuration ▪ Windows Server 2008/ 2012 set up and maintenance ▪ General computer set up with operating systems and troubleshooting

Key Responsibilities:▪ Providing telephonic support via the Helpdesk▪ Setting up and maintaining networks