Wesley Padgett Email and Phone Number
Wesley Padgett work email
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Wesley Padgett personal email
Detail-oriented technical support specialist with extensive experience in troubleshooting, system maintenence and user support. Adept at resolving technical issues efficiently and providing exceptional customer service. Committed to continous learning to stay updated on the latest technological advancements to provide top-notch support.
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Technical Support SpecialistConnect For Health Colorado Sep 2023 - PresentDenver, Colorado, Us- Delegating inbound contacts to appropriate departments based on contract and escalation status.- Performed de-escalation and retention practices to maintain clientele.- Trained incoming team on chat-support and business practices.- Experience in CBMS, Connect For Health AdminPortal
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Co-Founder & Artist Relations Manager128 Productions Jan 2018 - Present- Organize music events at various venues and locations around the greater Denver area with attendees between 500-1500 per event.- Work with artists, tour labels, & agents for artist hospitality.- Manage various areas of production for events including lighting, sound, and stage design.- Utilizing graphic design, video content, and social media for advertising and promotions -
Technical Support SpecialistServicepro - A Servicetitan® Company Aug 2021 - Aug 2023Mckinney, Texas, Us- Handled inbound contact from clientele.- Performed in-depth troubleshooting and education to resolve client concerns.- Experience in SaaS, ZenDesk, Zoom, Microsoft Database Software & Applications.- 100% satisfaction for ticket resolution. -
Tier 2 Client Success SpecialistGotrax Feb 2021 - Aug 2021Carrollton, Texas, Us- Handled inbound inquires from ZenDesk, Shopify, Shipstation, FishBowl, and the Better Business Bureau. - Collaborated with managemnet to develop departmental updates on new products, services, and policies.- Documented and handled customer concerns in accordance to company policies. -
Information Technology SpecialistColorado State University-Pueblo Aug 2017 - May 2018Pueblo, Co, Us- Troubleshooted technology issues via phone, email, and in-person for staff and students- Provided in-depth knowledge of numerous software issues- Collaborated with team members to solve important tasks in a timely manner -
Social Media ManagerDoozy Doo Aug 2016 - May 2018- Managed social media for artist Doozy to help grow following and public image- Created and implemented marketing campaigns for artist promotion- Increased SoundCloud monthly streams by 700%- Increased reach & engagement by 500%
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Productions AssistantRevolution Rev 89 Aug 2016 - May 2018- Created scripts, guidelines, and direction for live broadcasts- Complied with station state and federal rules for content- Established and maintained relationships with key sponsors to help develop clientele and promote local business- Developed program content to insure public interest and further the radio success
Wesley Padgett Education Details
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Colorado State University PuebloMass Communications Emphasis: Electronic Media
Frequently Asked Questions about Wesley Padgett
What company does Wesley Padgett work for?
Wesley Padgett works for Connect For Health Colorado
What is Wesley Padgett's role at the current company?
Wesley Padgett's current role is Customer Support + Technical Support + Media Relations.
What is Wesley Padgett's email address?
Wesley Padgett's email address is wp****@****yft.com
What schools did Wesley Padgett attend?
Wesley Padgett attended Colorado State University Pueblo.
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