Wes Prickett Email & Phone Number

London, England, United Kingdom

Premier League - TV appearances (The FPL Show | Premier League Fanzone)I appear as a guest regularly on two live Television Shows for the Premier League which are broadcast worldwide. This includes studio appearances and Skype appearances with presenters such as James Richardson, Jules Breach and Kelly Somers. I often get to meet other big names in the.

TV Appearances and Articles for Sky Sports.

Social Media ManagementIn this role, I have built up (and continue to grow and manage) my own Social Media accounts under the FPL Heisenberg branding. This us how I got started in the FPL space, building an audience who trust me. I'm one of the most well-known FPL influencers, with over 58k followers on Twitter. I've branched out to Instagram where I have.

Head of Social MediaManaging a small team. We post content and manage @ FFH_HQ's various channels - Twitter, Instagram, Facebook, YouTube and TikTok. All of my Hub roles I absolutely love, especially as the team is incredible!---Head of AffiliatesThis role includes managing our affiliates (influencers in the fantasy football space) as well as recruiting.

Northamptonshire, England, United Kingdom

• Quality Assurance / Subject Matter Expert (SME) Quality checking Mortgage and Loan PPI cases. Duties include:
• Complete retrospective and real-time quality checks of cases against stringent criteria.
• Endeavouring to ensure Case handlers have the correct knowledge and tools to produce high quality work for Nationwide customers
• Provide Case Handlers with both positive and negative feedback to continuously maintain and improve high standards.
• Part of a team which devised… Show more Quality Assurance / Subject Matter Expert (SME) Quality checking Mortgage and Loan PPI cases. Duties include:
• Part of a team which devised training material and delivered sessions for new starters.

Northampton, England, United Kingdom

• Investigating and undertaking a complete review of Mortgage and Loan PPI Follow-Up complaints. Duties and achievements include:
• Selected to be trained on Follow Up complaints due to the high level of quality shown as a Case Handler on a consistent basis, as these types of complaints were more difficult.
• Bespoke complaint handling, dealing with the customers who persist with their complaint and require more thorough – sometimes delicate – and detailed responses.
• Being recognised… Show more Investigating and undertaking a complete review of Mortgage and Loan PPI Follow-Up complaints. Duties and achievements include:
• Being recognised by management with internal awards for having the best quality metrics in the department whilst also achieving over the quantity targets set.
• Completing call-backs (and taking in-coming calls) to discuss cases completed by Case Handlers, using my effective communication skills to diffuse angry, upset or disgruntled customers. Show less

Northampton, England, United Kingdom

• Investigating and undertaking a complete review of Mortgage and Loan PPI complaints. Duties include:
• Customer contact via outbound calls and letters required on a daily basis.
• Writing to customers and third parties in a professional, bespoke and timely manner.
• Achieving high levels of quality metrics whilst achieving a high weekly quantity target, over-producing regularly.
• Achieving Risk Based Competency (RBC) earlier than to be expected for each product (Mortgage cases then… Show more Investigating and undertaking a complete review of Mortgage and Loan PPI complaints. Duties include:
• Achieving Risk Based Competency (RBC) earlier than to be expected for each product (Mortgage cases then Loan cases).

Northamptonshire, England, United Kingdom

• An executive role encompassing every aspect of qualitative market research. Duties included:
• Complete account management; recruiting respondents for and organising market research sessions, focus groups and interviews.
• Moderating focus groups and interviews ensuring respondents feel comfortable whilst achieving tangible results for study.
• Carrying out qualitative market research with a wide range of people across socio-economic spectrum and ages.
• Liaising and working closely… Show more An executive role encompassing every aspect of qualitative market research. Duties included:
• Liaising and working closely with numerous clients such as; Public Health England, Sovereign Housing Association and Meningitis Now.

Warwickshire, England, United Kingdom

• A fundraising and account management role. Duties included:
• The recruitment and delivery of exemplary donor care to charity event participants.
• Development and implementation of a fundraising journey for event participants to ensure high minimum individual fundraising targets were achieved through a variety of methods. This included the delivery of.
• Account management of University partners and event participants.

Warwickshire, England, United Kingdom

• A digital media role encompassing full social media management and blog website management. Duties included:
• Managing the company’s social media channels, scheduling posts for a variety of social media channels including, Facebook, Twitter, YouTube, Flickr and other social media platforms.
• Curating relevant content and writing engaging, interesting copy for various audiences.
• Engaging with relevant people/organisations through social media to help build the brand.
• Training… Show more A digital media role encompassing full social media management and blog website management. Duties included:
• Training various colleagues in the use of social and digital media so they feel confident to communicate online and represent the charity in the best way possible.

London, England, United Kingdom

• Digital Media Freelancer (part-time whilst working full time at Practical Action - work completed from home in Northampton.)A digital media project encompassing SEO keyword research. Duties included:
• Identifying the keywords that the company should be targeting and implementing into copy.
• Designed a social media strategy which has been successfully implemented.

Maine, USA

• Camp counsellor, promoted to senior member of the management team responsible for coordinating camping trips in various locations around the State of Maine. Duties included:
• Ensuring the welfare of children 24 hours a day, 6 days a week.
• Planning activities, meals and sleeping arrangements for myself and the children.
• Arranging our trips, picking the correct routes and driving the minibus for long periods.
• Instilling important life skills into the children including;… Show more Camp counsellor, promoted to senior member of the management team responsible for coordinating camping trips in various locations around the.
• Instilling important life skills into the children including; teamwork, leadership, honesty, respect and responsibility. Show less