Weslie Etienne Email & Phone Number

• Duties include providing training for consumers on all aspects of the Personal Care Attendant (PCA) Program conducting initial and ongoing in home assessments with consumers. • Schedule is a balance between visiting consumers in the community and office time entering notes in a client database along with follow-up phone calls.

Springwell is a private, non-profit agency that has been creating, managing, and coordinating services for seniors, individuals with disabilities and those who help care for them for more than 30 years.Duties include providing training for consumers on all aspects of the Personal Care Attendant (PCA) Program conducting initial and ongoing in home assessments with consumers. Schedule is a balance between visiting consumers in the community and office time entering notes in a client database along with follow-up phone calls.

Counsel clients in individual and group sessions to assist them in dealing with substance abuse, mental and physical illness, poverty, unemployment, or physical abuse.Monitor, evaluate, and record client progress with respect to treatment goals.Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.Plan and conduct programs to prevent substance abuse, to combat social problems, or to improve health and counseling services in community.Supervise and direct other workers who provide services to clients or patients.

Develop relationships with customers, creating dynamic solutions to customer concerns. • Assist in the day-to-day operation of the restaurant office.• Supervise the operational activities of the restaurant’s front desk within standard guidelines to provide the highest standard of courteous service while permitting acceptable profit levels

Develop relationships with customers, creating dynamic solutions to customer concerns. Assist in the day-to-day operation of the restaurant office.Supervise the operational activities of the restaurant's front desk within standard guidelines to provide the highest standard of courteous service while permitting acceptable profit levelsAssign, coordinate, and supervise work activities of employees.Ensure work is completed to include, shift closings, room deposits, refunds and rebates.Train and develop front line agents. Prepare and conduct front line meetings and resolve issues.Prepare a shift briefing to communicate activities, short take training, and any problems and/or special information to the next shift.

Student

Aided patients in choosing meals that pertained to their specific diets as prescribed bytheir primary physician

Consulted with physicians and health care personnel to determine nutritional needs and diet restrictions of patients.Advised patients on nutritional principles, dietary plans and diet modifications, and food selection and preparation.Counseled individuals on basic rules of good nutrition, healthy eating habits, and nutrition monitoring to improve their quality of life.Monitored food service operations to ensure conformance to nutritional, safety, sanitation and quality standards.

Tutor and MentorWork with adolescents in various Boston Schools that were at least two grades belowtheir reading levels and developed individualized curriculums to meet their specific needsin order to boost and refine their skills to catch-up with their fellow peers

Certificate, Geriatrics

School of Social Work: Institute for Geriatric Social Work Certificate in Aging

Bachelor Of Arts, Psychology Concentration Health And Counseling

Bachelor Of Arts, Psychology; Counseling & Health

High School Diploma