Wes Malik Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

I host The Rush Hour, the evening drive-time show on CityFM89, Pakistan's largest Englis Radio network. Featuring the latest top 40 pop hits, the show is interactive and dynamic, incorporating live calls, WhatsApp messages, audio clips, and daily contests with prizes, engaging listeners across Karachi, Lahore, Islamabad, and Faisalabad.Key Responsibilities & Achievements: • Hosted and produced national live broadcasts with captivating, audience-centric content and a warm… Show more I host The Rush Hour, the evening drive-time show on CityFM89, Pakistan's largest Englis Radio network. Featuring the latest top 40 pop hits, the show is interactive and dynamic, incorporating live calls, WhatsApp messages, audio clips, and daily contests with prizes, engaging listeners across Karachi, Lahore, Islamabad, and Faisalabad.Key Responsibilities & Achievements: • Hosted and produced national live broadcasts with captivating, audience-centric content and a warm, relatable presentation style. • Developed on-brand, demographic-targeted content for both on-air and digital platforms, driving increased listener engagement and boosting brand awareness. • Actively managed and interacted with listeners through social media during on-air shifts, fostering a strong sense of community and listener loyalty. • Integrated relevant local events and trending topics into segments to strengthen audience connection. • Provided high-quality commercial narration, ensuring alignment with station branding and production standards.Previous Shows: • The Breakfast Show: Morning show broadcast to four major cities. • Charted Territory: Weekly Top 40 countdown. • Generation X: A bi-weekly pop culture show focused on the 80s and 90s. • The Drive Thru: Night-time drive show featuring new music and classic hits.Recognized for contributions to the broadcasting industry, I have been featured in documentaries by the BBC and interviewed by channels such as MTV, AAJ, Indus, PTV, and ATV. My work has also been highlighted in publications like Aurora, Observer, Daily Times, Friday Times, and Herald.My radio broadcasting career of over 25 years had led me to be an audio producer and engineer, I have deisgned and built my own radio studios complete with software automation integrated with hardware design.My skills extend to profesional audio production for commercials, promo and imaging, audio content, podcasts and video as well. Skilled with all major DAW's and Schedulers. Show less

Toronto, Canada Area

I am a dedicated actor and voice artist bringing depth and professionalism to my craft. A graduate of George Brown College in Toronto, specializing in Film and Television Acting, I have appeared in serious roles in major productions, including Jenny for CBC and Whip Cream for two seasons, and Charles TM Charles on Bell Media. I have appeared in commercials in major Canadian brands such as Mitsubishi Canada, Canadian Tire, and OLG. My approach to acting is shaped by my rich… Show more I am a dedicated actor and voice artist bringing depth and professionalism to my craft. A graduate of George Brown College in Toronto, specializing in Film and Television Acting, I have appeared in serious roles in major productions, including Jenny for CBC and Whip Cream for two seasons, and Charles TM Charles on Bell Media. I have appeared in commercials in major Canadian brands such as Mitsubishi Canada, Canadian Tire, and OLG. My approach to acting is shaped by my rich multicultural background and global experiences. Growing up in the francophone community of Montreal and completing my higher education in Islamabad, Pakistan, I developed a unique perspective that informs my work. Fluent in multiple languages and proficient in a wide array of global accents and dialects—including South Asian, Southeast Asian, and Middle Eastern—I bring versatility and authenticity to every role I take on.Balancing his emerging acting career with a strong foundation in voice and storytelling, I am a committed artist with a focus on delivering meaningful performances across all mediums. Show less

Toronto, Ontario, Canada

I produced The Life Long Wellness Podcast on Apple Podcasts. A deep dive into how to live your healthiest in life. We had hundreds of experts from the health industry discuss about how health tips and suggestions on living well. https://podcasts.apple.com/ca/podcast/lifelong-wellness-podcast/id1500686020 Recorded in Toronto on state of the art facilities, our guests connected to us remotely through SourceConnect, Google Meet, Microsoft Teams, Zoom, FaceTime, Whatsapp… Show more I produced The Life Long Wellness Podcast on Apple Podcasts. A deep dive into how to live your healthiest in life. We had hundreds of experts from the health industry discuss about how health tips and suggestions on living well. https://podcasts.apple.com/ca/podcast/lifelong-wellness-podcast/id1500686020 Recorded in Toronto on state of the art facilities, our guests connected to us remotely through SourceConnect, Google Meet, Microsoft Teams, Zoom, FaceTime, Whatsapp, Riverside and Podbean.Recorded on Neuman TLM103 and Sennheisser MKH416 with a mixer from D&R and StudioBricks one vocal booth ensuring premium sound.The show involved:Content Creation & Planning: Researched health and wellness topics, identified target audiences, and developed episode outlines to ensure engaging and informative discussions.Guest Relations: I identified, invited, and coordinated with industry experts, securing over a hundred guest appearances to provide authoritative insights on diverse health topics.Hosting: Delivered engaging, conversational hosting to captivate listeners, establish a strong personal brand, and foster audience trust and loyalty.Technical Production: Recorded, edited, and mastered podcast episodes using professional-grade equipment and software to ensure high-quality audio.Promotion & Audience Growth: Created and managed promotional content, including social media posts, episode trailers, and newsletters, to expand listenership across platforms like Apple Podcasts, Spotify, and more. Analytics Monitoring: Analyzed listener metrics to refine content strategy, track audience engagement, and identify growth opportunities.Scriptwriting & Narration: Authored scripts for narrative segments, ensuring clarity, engagement, and alignment with podcast themes and audience interests.Platform Management: Uploaded episodes to hosting platforms, ensuring proper metadata, SEO optimization, and cross-platform distribution. Show less

Islāmābād, Pakistan

Led the strategic alignment of human resources at Touchstone Communications, collaborating with the Country GM and CFO to drive long-term success. Focused on fostering a culture of success through people, identifying talent gaps, and executing talent development initiatives. Spearheaded skill-building and career development programs, while enhancing both internal and external branding efforts, positioning Touchstone as a leading employer in Pakistan.Key Achievements: • Talent… Show more Led the strategic alignment of human resources at Touchstone Communications, collaborating with the Country GM and CFO to drive long-term success. Focused on fostering a culture of success through people, identifying talent gaps, and executing talent development initiatives. Spearheaded skill-building and career development programs, while enhancing both internal and external branding efforts, positioning Touchstone as a leading employer in Pakistan.Key Achievements: • Talent Management: Successfully revamped talent acquisition and retention strategies, reducing turnover by 25% and enhancing employee engagement across the organization. • Restructured Training & Development: Overhauled the training and development department, implementing a new framework that boosted operational efficiency and streamlined onboarding for over 500 employees. • Leadership Training: Personally trained line managers of the call center, equipping them with critical leadership, communication, and performance management skills that improved team productivity by 30%. • Custom Development Programs: Developed and delivered customized performance and career development programs that led to a measurable increase in employee satisfaction and performance metrics. Show less

Islamabad, Pakistan

News Anchor for the Nightly English News on PTV from 9pm to 10pm, delivering timely and accurate news coverage to a diverse audience, ensuring high journalistic standards and engaging presentation. • Collaborated closely with the Supervising Producer and News Producer to develop daily news packs, conceptualizing compelling stories that aligned with the show’s cadence. • Demonstrated strong news judgment and editorial skills to guide the news focus of the day, ensuring the highest… Show more News Anchor for the Nightly English News on PTV from 9pm to 10pm, delivering timely and accurate news coverage to a diverse audience, ensuring high journalistic standards and engaging presentation. • Collaborated closely with the Supervising Producer and News Producer to develop daily news packs, conceptualizing compelling stories that aligned with the show’s cadence. • Demonstrated strong news judgment and editorial skills to guide the news focus of the day, ensuring the highest journalistic standards. • Assisted in script vetting and provided feedback to writers and producers to enhance content quality. • Conducted live reporting and filed stories for air, seamlessly integrating breaking news and developing stories into the program. • Contributed to the show’s creative vision by brainstorming, presenting, and delivering non-news content alongside lifestyle and entertainment segments. • Maintained a strong social media presence, sharing updates, engaging with the audience, and promoting show content to drive viewer engagement. • Participated in pre- and post-show meetings, offering insights and strategic ideas to continuously improve the program’s impact and appeal. • Demonstrated flexibility and leadership during breaking news scenarios, ensuring smooth operations and accurate reporting under pressure. Show less

Islāmābād, Pakistan

Managed nationwide HR operations for China Mobile Pakistan, with a focus on policy development, regional coordination, and improving internal communications. Key initiatives centered on employee well-being, organizational culture, and process optimization.Key Achievements: • Cost Reduction: Reviewed and revamped the company’s vehicle policy, resulting in a 10% reduction in fuel costs within the first month of implementation. • Process Automation: Digitized all HR processes… Show more Managed nationwide HR operations for China Mobile Pakistan, with a focus on policy development, regional coordination, and improving internal communications. Key initiatives centered on employee well-being, organizational culture, and process optimization.Key Achievements: • Cost Reduction: Reviewed and revamped the company’s vehicle policy, resulting in a 10% reduction in fuel costs within the first month of implementation. • Process Automation: Digitized all HR processes, making them more efficient and user-friendly for employees across the organization. • Culture Building: Spearheaded corporate culture programs, including rewards and recognition, orientation, and employee engagement activities like family events and wellness initiatives. • Values and Ethics Enforcement: Ensured the alignment of organizational values and ethics in the workplace, fostering a positive work environment. • Talent Acquisition: Led recruitment efforts for key locations including Lahore, Faisalabad, and Karachi, ensuring the right talent was hired for critical functions. Show less

Islāmābād, Pakistan

Oversaw quality assurance for a 400-seat contact center at Pakistan’s largest telecommunications company, ensuring exceptional service levels for the help line and second-tier support teams.Key Achievements: • Talent Acquisition: Recruited and hired over 200 Customer Service Representatives (CSRs), building a strong team to meet service demands. • Language Support: Introduced a dedicated language queue for Pashto-speaking customers, enhancing customer satisfaction and… Show more Oversaw quality assurance for a 400-seat contact center at Pakistan’s largest telecommunications company, ensuring exceptional service levels for the help line and second-tier support teams.Key Achievements: • Talent Acquisition: Recruited and hired over 200 Customer Service Representatives (CSRs), building a strong team to meet service demands. • Language Support: Introduced a dedicated language queue for Pashto-speaking customers, enhancing customer satisfaction and accessibility. • Tech Integration: Successfully implemented Avaya and Witness solutions, improving communication management and service quality. • Quality Improvement: Boosted external quality metrics from 64% to 92% within 16 months by streamlining operational processes and enforcing quality standards. • Training Programs: Designed and executed daily training programs for 400 CSRs, enhancing their service skills and ensuring consistent performance. • Innovation: Led the successful launch of the Blackberry IVR 120 system, improving customer experience for smartphone users. • Operational Standardization: Developed and standardized SOPs for three contact centers, ensuring uniformity in processes and service delivery. Show less

Islāmābād, Pakistan

Developed and implemented a custom-made Performance Appraisal System tailored to company needs, optimizing employee evaluation processes. • Established a Provident Fund for employees and served as a Trustee Member, ensuring financial security and benefits for staff. • Introduced new Remuneration packages after conducting a comprehensive 3-month research project, including focus groups, management strategy alignment, and industry benchmarking in collaboration with PSEB. • Authored… Show more Developed and implemented a custom-made Performance Appraisal System tailored to company needs, optimizing employee evaluation processes. • Established a Provident Fund for employees and served as a Trustee Member, ensuring financial security and benefits for staff. • Introduced new Remuneration packages after conducting a comprehensive 3-month research project, including focus groups, management strategy alignment, and industry benchmarking in collaboration with PSEB. • Authored and successfully delivered all company-wide Policies and Procedures, fostering clarity and consistency across operations. • Achieved a 50% reduction in attrition rates within 6 months through targeted employee retention initiatives and strategic HR interventions. • Led collaborative hiring processes, engaging HR and first-line supervisors to streamline recruitment efforts. • Delivered comprehensive onboarding programs for new hires, including training and orientation to facilitate smoother integration into the company culture. • Spearheaded a 9-month branding campaign to position Touchstone as an employer of choice, utilizing print media, university partnerships, public events, and religious gatherings. • Held signing authority for all HR-related payments, ensuring financial prudence and accountability. • Developed cost-effective annual budgets aligned with company growth, balancing strategic investments and operational needs. Show less

Islamabad

Newscaster for AM and Short Wave English Services of Radio Pakistan.- Plan, organize and deliver radio newscasts and news/weather breaks every 30 minutes- Write and edit radio scripts- Conduct interviews on and off air- Interact live on air with radio hosts and program participants- Pitch original story ideasOn Air Presenter for FM 101 (English broadcast only) Afternoon and Evening time slots (Choice FM, Much Music)Hosted the Afternoon Evening and… Show more Newscaster for AM and Short Wave English Services of Radio Pakistan.- Plan, organize and deliver radio newscasts and news/weather breaks every 30 minutes- Write and edit radio scripts- Conduct interviews on and off air- Interact live on air with radio hosts and program participants- Pitch original story ideasOn Air Presenter for FM 101 (English broadcast only) Afternoon and Evening time slots (Choice FM, Much Music)Hosted the Afternoon Evening and Night time shows on rotation as an Announcer. Played music, talked about current events and entertainment and took live calls during the broadcast. Presented outdoor broadcasts as well. Show less

Toronto, Ontario, Canada

Information Technology Purchaser and IT Help Desk Coordinator

Montreal, Quebec, Canada

As an Account Executive with Insight, I developed and maintained business relationships to sell Products, Software, and Services via telephone and email. Through cold calling I would identify opportunities to leverage Insight’s complete technology offering, which encompasses hardware, software, services, and networking. Along the way, you will partner with sales specialists to manage and grow opportunities within their market/region to achieve my sales objectives.