Wes Marquette Email & Phone Number

Minneapolis, Minnesota, United States

Evaluate, oversee, and configure the integration of technological systems and packaged business applications. Imaging Analysis, systems administration and working closely with external customers to ensure the smooth transfer of files.

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

• Created a bridge between the business users and the technical developers by explaining complex issues clearly, both written and verbal.
• Logged, trafficked and updated projects using VersionOne.
• Lead a bi-weekly scrum morning standup discussing open defects and break fixes in the production environments that require timelines and plans to fix.
• Lead a monthly meeting informing leadership roles across many different departments of current production issues along with progress towards their resolution.
• Generated reports and communicated with upper management on current productions issues and their progress towards resolution.
• Produced test plans and scenarios using knowledge from businesses requirements and ensuring the delivery of end-to-end solutions.

Greater Minneapolis-St. Paul Area

• Attended weekly training sessions on production issues involving first party software managing data across all academic roles at Capella.
• Worked with Senior Systems Developers to write acceptance criteria along with creating a roadmap for future software releases.

• Liaison and producer for multiple high visibility projects.
• Researched and assigned support tickets to local and remote developers.
• Worked extensively with other IT groups, following complex processes to support production changes. Including organizing and running single and recurring stand-ups.
• Measured and reported trending problems and escalated them to the proper departments.
• Developed and tested pilot programs that refactored existing solutions while providing more robust feature sets and resolving existing issues.
• Entrusted to address data and quality issues from a system and process perspective. Team responsible for reducing issue list by X% in Y time.

Tottori, Japan

Taught English as a Second language to hundreds of students at 2 separate high schools. Enabled students learning English as a second language to feel confident to engage in conversations. Prepared them for further interaction with native English speakers.

Minneapolis, MN

Updated central internal websites alerting users to changes and important daily information. Escalated website content/rendering issues to the correct department. Developed time saving processes to quickly and easily update content in live courses. Created and maintained online courses using many different custom software solutions. Organized long lists of.