Donor Experience Specialist

Expanded business at Arrow’s Rubrik resellers through enablement, discovery, assessment, solution design. Focused on Rubrik data management and protection solutions. Also mentored other sales engineers.

Solutions architect for broad range of purpose-driven solutions, defined by specific customer needs.

Enabling channel partners to sell the Dell EMC infrastructure technology portfolio, including server, networking, storage, data protection, converged/hyperconverged. Delivered enablement and training activities for partner engineering and sales staff. Assisted with solution configuration, technical details, tools usage, and other activities for selected sales opportunities.

Presales systems engineer for the Data Protection Division at EMC. Specialized in NetWorker and Avamar backup products, Data Domain protection storage, Data Protection Advisor data protection monitoring and analytics.Collaborated with the sales team by owning the technical sale from assessing customer requirements, designing, proposing, presenting, and demonstrating solutions, and occasionally deploying product for evaluation or proof of concept.Was also a product champion… Show more Presales systems engineer for the Data Protection Division at EMC. Specialized in NetWorker and Avamar backup products, Data Domain protection storage, Data Protection Advisor data protection monitoring and analytics.Collaborated with the sales team by owning the technical sale from assessing customer requirements, designing, proposing, presenting, and demonstrating solutions, and occasionally deploying product for evaluation or proof of concept.Was also a product champion, bringing the voice of the field to the development teams, and also worked with technical support, licensing, implementation services as appropriate.Led a 4-7 member team, supporting an inside sales team of 20-25 members, and also supporting our field sales and systems engineering counterparts, via deal support, and training and mentoring members of the sales team.President's Club awards in 2000, 2005, 2006.Note: This position began at Legato Systems, which was acquired by EMC in October 2003. Show less

1) Corporate systems engineer for the NetWorker product. Provided presales support to sales teams and performed use case and benchmark testing. 2) Supervised engineering escalation team, including customer interaction in sensitive situations.3) Supervised a 20-24 member engineering team - development, test, and sustaining engineering for Digital's OEM port of NetWorker from Legato Systems.

Systems software specialist for presales, implementation and system management consultancy.Supported sales team for a major aerospace manufacturer- Provided primary sales engineering support for sales to several government contracts at the manufacturerDelivered professional services to various clients. Selected engagements included:- Developing device drivers and realtime applicationis in FORTRAN, Ada, and assembler.- Performing complex systems administration… Show more Systems software specialist for presales, implementation and system management consultancy.Supported sales team for a major aerospace manufacturer- Provided primary sales engineering support for sales to several government contracts at the manufacturerDelivered professional services to various clients. Selected engagements included:- Developing device drivers and realtime applicationis in FORTRAN, Ada, and assembler.- Performing complex systems administration consulting for OpenVMS systems.Received Software Services Excellence Award in 1985 and 1980. Show less