I managed a team of seven Sales Engineers and fourteen Sales Executives in the West Region, which covered Utah, Colorado, Arizona, and all of California. • Partnered with Sales Leaders to identify a strategy to make a plan.• Grow and challenge employees. • Provide critical updates to leadership.• Point of escalations for sales and the customer. • Identify training plans to address knowledge gaps.• Assist in closing complex and competitive opportunities by providing critical oversight of those directly engaged.

Owned the technical relationship between VMware and a named list of customers in the Enterprisesegment. Worked with customers to build technical relationships from the Manager to VP level,contributing to long-term technical strategies relating to the VMware software and cloud portfolio.

• Architectural level understanding and knowledge of the technical aspects of storage, server, network, backup, virtualization, misc hardware/software and data centers. • Translate business priorities into technical solutions.• Guide customers through technology options and strategies.• Work with OEM partners to develop designs to address customer challenges.• Partner with internal and OEM resources to develop statements of work and material lists for customers to purchase.• Ensure the technology solution delivered is consistent with customer objectives.• Develop relationships with peers at strategic OEM partners.• Understanding of OEM Partner configuration and sizing tools.Focus: Cyber security

Respond to request for proposals (RFPs), develop Basis of Estimates (BOE) and negotiations. After the project is successfully awarded, duties include; supporting full engineer life cycle including requirement analysis, Analysis of Alternatives (AoA) and RACI Matrix (Responsible, Accountable, Consulted, and Informed) and supported customer interfacing briefs.Performed multiple installations of the vCloud & vRealize Suite with ITBM/Business Standard and NSX in a non-distributive deployment to demonstrate use cases in Proof of Concept (IaaS, PaaS and SaaS). Familiar with concepts/products; EMC ViPR Controller, Blue Prints, “Custom Properties”, Advance Service Design, Application Services, Orchestration, Operations Manager, Log Insight and securing the environment with Configuration Manager. Redesigned and improved the MDA’s virtual environment and physical infrastructure which included full redundancy to eased administrative maintenance and improved up time. Design virtual environments for tier 1 applications such as Exchange 2010, Lync 2010, Cisco UCS VOIP and 80% of the Windows server platform leading to a 20% power reduction in the datacenter, reduced long distance/bridge line cost, improve employee collaboration and DR/COOP. Designed an Enterprise Virtual DMZ environment.Assist in 3PAR design efforts for physically installation, logical virtual volumes and different tiered solutions with Adaptive and dynamic optimization.Designed Citrix NetScaler Global Server Load Balance, Access Gateway and authentication vServers. The design improves DR/COOP for Citrix VDI, user experience, improve security and replace end of life reverse proxy appliances. Designed, Deployed and maintained VMWare vSphere 4.x-5.x (vCenter/ESXI) SRM, vCNS and used vCOPS to troubleshoot installation issues.Troubleshoot VMware View issues in lab, from transaction log issues with the database, fixing orphaned VMs and desktop pools not mapped to the correct resource pools.

Supported Collation Forces in Operation Iraqi Freedom for PSDS2 Video Surveillance system for new deployments and operations.Configure, installed, upgrade and troubleshoot over 50+ hardware systems in harsh environments. Windows 2003 Based Domain with 50+ servers for Configure, installed, upgrade and troubleshooting.Installing, configuring, troubleshooting, maintaining hardware: Cybernetics iSAN iSCSI Storage, IBM Blade systems, Motorola Radio Microwave, KG-250 Crypto and Cisco routers/switches, software.Maintained software: SQL maintenance, Backup the database and transaction logs, fixing fragmentation.  Symantec Antivirus & WSUS updates. Solarwinds network checks.

Duties include operations of server and customer compute resources and deploying new IT systems.

Familiar with common Internet applications,tools and technologies. Basic knowledge of networking including monitoring and diagnostic techniques.

Senior Technical Advisor for Tier 1 Operators and advance troubleshooting End-Users hardware and software issues.

Desktop and printer maintenance, installing, configuring, troubleshooting, maintaining hardware and software security compliance.Responsible for running and maintaining wafer and semiconductor equipment. Supervision of Junior Operators running equipment.