Developed a portfolio of products including Forefront-DM (Denials Management), Forefront-PCT (Patient Concern Tracking), Forefront-PCI (Patient Check-In & wait times), and Forefront-BI (Business Intelligence suite).Extensive experience in healthcare with services including custom software development, data warehousing, business intelligence, data extracts, file transfers, integration, data archiving, process design, process automation, EDI, software selection, implementation, and third… Show more Developed a portfolio of products including Forefront-DM (Denials Management), Forefront-PCT (Patient Concern Tracking), Forefront-PCI (Patient Check-In & wait times), and Forefront-BI (Business Intelligence suite).Extensive experience in healthcare with services including custom software development, data warehousing, business intelligence, data extracts, file transfers, integration, data archiving, process design, process automation, EDI, software selection, implementation, and third party implementations/outsourcing.Expertise in building affordable and flexible solutions for the healthcare industry. Show less

Manage a team of 37 Analysts supporting all areas of revenue cycle in an Epic environment. My team supports the implementation of Community Connect as well as support for Patient Access, HIM, Patient Accounting, Managed Care, Contracting, and EDI. Application modules include Cadence, Prelude, HIM, Resolute HB Billing, Resolute PB Billing, Resolute Claims, and Tapestry.

Managed a team of Business Systems Analysts supporting all areas of the revenue cycle from pre-service through collections, where I lead my team through the design and development of a multi-server enterprise data warehouse, housing and aggregating data from five different entities. The goal was to provide an enterprise wide “all encompassing” warehouse that is easily extensible and supports the informational needs of the organization, process improvement, and automation.Received data… Show more Managed a team of Business Systems Analysts supporting all areas of the revenue cycle from pre-service through collections, where I lead my team through the design and development of a multi-server enterprise data warehouse, housing and aggregating data from five different entities. The goal was to provide an enterprise wide “all encompassing” warehouse that is easily extensible and supports the informational needs of the organization, process improvement, and automation.Received data feeds from a variety of sources including flat files, ODBC connections to various database platforms, HL7 feeds, data streams from outside vendors, internally developed custom applications, website scripting/screen scraping, EDI X12 data feeds, and scanned documents. Reports and information from the data warehouse accessed interactively over 3000 times per day by over 400 employees spanning 54 departments within the Health System.In addition to reporting and management dashboards, the warehouse enabled my team and I to provide applications and support for price modeling, payer performance report cards, denials management, avoidable write-off trending, staff performance statistics, Health System performance tracking, enterprise CDM, automated CDM maintenance, patient wait time alerts, registration error alerts, workflow notification alerts, patient transfer alerts, case management alerts, patient flow, eligibility, price estimates, online bill pay, propensity to pay, follow-up work lists, quality assurance information, denials management, charge capture audits, third party outsourcing, outpatient coding, hospital acquired conditions tracking, claim edits, cash posting automation, automated self-pay discounts, automated bad debt process with multi-tiered approval authority levels, automated presumptive charity, electronically delivered batch reports and data extracts. Show less

Prior to John Muir Health, I operated a consulting and software development firm with over 50 clients throughout the US and Europe, including Fortune 500 Companies Baxter International, Ethicon, Hoechst Celanese, Lockheed Martin, Northrop Grumman, Alcoa, and PPG. Key products and services included LIMS support and customization, database support and design, systems analysis and design, both web and non-web based reporting and graphics applications, SQL interfaces for non-SQL databases… Show more Prior to John Muir Health, I operated a consulting and software development firm with over 50 clients throughout the US and Europe, including Fortune 500 Companies Baxter International, Ethicon, Hoechst Celanese, Lockheed Martin, Northrop Grumman, Alcoa, and PPG. Key products and services included LIMS support and customization, database support and design, systems analysis and design, both web and non-web based reporting and graphics applications, SQL interfaces for non-SQL databases, dashboards and performance reporting, and real-time data collection.I also held various positions at other companies including Danbury Hospital, Perkin-Elmer (LIMS Development), Varian Associates (LIMS Development), and Concurrent Computer Corporation developing laboratory software, databases, reporting software, business applications, real-time data collection software, networking software, and system software. At Western Connecticut State University, I taught a senior level course in computer architecture and operating systems. Show less