I am a Global Solution Engineer and Business Analyst. with years of Global Technical Leadership as both an individual contributor and manager that enjoys the challenge of working with a dynamic team of professionals that provide managed services, program management, and support to clients with an attitude of knowing that no one else could do a better job. My motivation comes from being a team player and understanding what it takes to provide the best solution for the company and to our customers. Some of my greatest rewards have come from developing new global customer managed services, solutions and processes that can be utilized globally. I have worked in every aspect of a portfolio life-cycles and know that it takes a team to be successful. I know how important it is to provide profitable solutions/services and exceed customer expectations. I revel at developing and providing the right solution and services, winning deals, and having fun.Specialties: Manged Services, Creation of SOW, Vendor Management, Delivery Consulting, Training and Development, Workflow development, escalation management, Project Management, Global Services, Portfolio Management, Managed Print Services, SaaS, Sales Pursuit, Support models, RFP responses, Leadership, Business Strategy, Technical Marketing, Product Management, PMI, ITIL, Six Sigma Green Belt, AIIM, ECM, Solution Architect, Call Center, Customer Support, Engineering Liaison, Managed Services, Enterprise Services, Disaster Recovery Project Management, Delivery model, Operations, Sales Pursuit Strategy, Support Modeling, Solutioning, Consulting engagements, technology solutions, Business Strategy, Planning Consultant, Customer Presentations, Go to Market, Sales Funnel Analysis, Programs, SOW and SLA creation, Governance, Compliance, Healthcare, Regulatory knowledge, SLED