As Digital Marketing Consultant for Fliphaus, I devised strategies, integrated CRM software, prioritized automation, implemented content marketing plans, and launched targeted email campaigns to enhance online presence, streamline client relationships, drive lead generation, and optimize communication with clients.

Hydreight is the next generation of mobile Health and Wellness. As the Sales and Marketing Manager, I successfully planned and executed targeted B2B and B2C initiatives, drove sales growth in Digital Pharmacy, led teams to achieve objectives, implemented referral programs, collaborated with product teams, ensured consistent messaging for stakeholders, and managed end-to-end marketing campaigns across various channels, inducing Paid Social Ads (Facebook, Instagram TikTok, Google), Social Media Marketing, Email Marketing, and Product Marketing boosting customer engagement and conversion.

As the Onboarding Specialist, I developed and enhanced onboarding processes collaboratively with Sales, Marketing, and Operations teams, resulting in a 15% increase in customer satisfaction and a 20% reduction in churn. I created comprehensive training documentation and communication, acted as the primary point of contact for new customers, and tailored platforms to meet their needs, increasing platform utilization by 25%. Through live training sessions, I boosted customer engagement by 30% and accelerated the onboarding process by 75%, ultimately leading to my promotion to Sales and Marketing Manager.

As the Operations Manager, I ensured seamless functionality and efficiency through strategic technology implementation and workflow management. I managed office staff, overseeing recruitment, training, and evaluations, while handling administrative and legal tasks such as drafting, scheduling, and billing. Additionally, I monitored case progress, facilitated communication between attorneys and clients, and addressed inquiries promptly for satisfactory resolution. Upholding strict compliance with legal regulations and ethical standards was integral to my role.

As a Corporate Branding expert specialized in Design & Communication, I crafted compelling visual identities and cohesive brand assets for small to midsize companies across diverse industries such as SaaS, Real Estate, Interior Design, and Hospitality. Through thorough market research and strategic analysis, I delivered impactful digital and print assets that effectively communicate brand values and increased brand awareness, while efficiently managing multiple projects to meet timelines and deliverables in collaboration with business owners.

As Assistant Manager, I lead franchise initiatives and drive social media strategies for customer engagement and brand growth. With a focus on enhancing sales through loyalty programs, I foster a positive work environment and ensure team excellence. By overseeing operations and resolving issues efficiently, I maintain customer satisfaction and uphold company standards.