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Can you pick 5 words that express your greatest strengths? These were recently offered as a description of my core talents: Strategic, Analytical, Learner, Discipline, and Maximizer! I get fired up in the face of complex challenges that involve collaborating with multiple stakeholders to create or improve products, processes, business units. It is an honor to apply these God-given talents toward improving the organizations who serve what some have called “the least of these.” Our customers deal with complex regulations, critical plan management, and sometimes life and death situations. I am so proud to be part of an organization that demands of itself unrelenting excellence in enabling our customers to flourish by making the extremely complex elegantly simple.Skills and ExpertiseBusiness strategy and execution (where to play and how to win); Software As A Service (SAAS); product management; operations management; vendor selection and contract negotiations; business unit P&L including revenue and expense forecasting; pricing strategies; consulting; new market research; electronic payment systems, card processing and compliance; ACH processing and compliance; Wire Transfer; and Treasury Management.
Taskmaster Pro Technologies, Inc.
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CeoTaskmaster Pro Technologies, Inc. Jan 2018 - PresentThe customers of TaskMaster Pro provide services to the Intellectually and Developmentally Disabled (IDD). Their daily focus is trying to improve the lives of their clients while managing extremely complex reporting and documentation requirements. Our goal is to make the management component of their world as simple as possible. We want their mindshare to be on client care, not the tools they use to provide that care. As President of TaskMaster Pro I am, of course, tasked with the expected responsibilities of ensuring our operations are sound and that our business is well managed. However, I consider my most critical duty that of ensuring our employees are empowered to drive ever increasing excellence in our products. They are masters at making the incredibly complex elegantly simple. I just have to ensure they have no impediments in doing so.
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Senior Vice President, Treasury Management Product And OperationsFirst Financial Bank Texas Feb 2016 - Dec 2017Abilene, Tx, UsResponsible for developing and executing product strategies that increase profits, provide competitive advantage in the marketplace, and inspire customer loyalty. Thus far we have developed a product pipeline where none existed before and have implemented a few “quick win” fee based product enhancements adding approximately 10% to profits, this is in addition to the $1.8 million added to profits mentioned below. We are about to launch our first major product addition, a credit card. This involved leading a cross-functional team through product strategy definition and vendor selection. Contract negotiations are complete and I am currently leading a team to launch the product which includes training over 700 people in 70 branches. This product should increase profits by over 20% within 36 months.Also responsible for all Operations and Support functions for all of Treasury Management and Wire Transfer. This includes leading a staff of 25 divided into 5 operational units. Since taking over we have reorganized the operational areas resulting in a 10% reduction in head-count and significantly reduced overtime, which combined have provided over $100,000 in savings. -
Senior Vice President, Card Services And Treasury Management SalesFirst Financial Bank Texas Dec 2012 - Jan 2016Abilene, Tx, UsResponsible for all facets of the merchant services division including vendor management, sales, order fulfilment, and call center, spanning 70 branch locations across Texas. When I arrived the unit was making $500,000 annually. Through focused leadership on sales strategy we increased production by over 100 percent, going from 250 new customers added annually to over 560. Combined with renegotiated vendor contracts and improved operational efficiency, profits have increased by over 360% to $2.3 million. Increased sales in other Treasury Management product lines by at least 10% annually.
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Director, Product Management - E-Commerce ProductsSallie Mae, Inc. Dec 2010 - Aug 2012Responsible for P&L, Product Development, Sales, and Vendor Relationship Management for the e-commerce suite of products on behalf of this Fortune 500 company. E-Commerce suite included Payment Gateway, Electronic Bill Payment and Presentment, Shopping Cart and other related products. Developed a 5 point plan to increase revenue by 20%, led initiatives to evaluate costs and replace vendors that garnered saving equivalent to 5% of the products revenue, met or exceeded all targets for P&L, Product Development, and Sales.
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Director, New Business InitiativesSallie Mae, Inc. - Business Office Solutions Group Dec 2005 - Dec 2010Charged with identifying new markets for payment processing products, developing strategies to improve performance of primary marketing and customer support operations. Captured sales exceeding $1M in 18 months by launching into new market and developed strategies that contributed to the groups 250% growth rate.
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Director Of Student Financial ServicesAbilene Christian University Dec 1996 - Dec 2005Abilene, Tx, UsDeveloped / executed discounting strategies (pricing strategies) that maximized net revenue and maintained margins within 3% of target on $55M in revenue. Functionally responsible for several divisions including Financial Aid, Perkins Loans, Billing, Notes Receivable, and Accounts Receivable or a staff of 20. -
ProprietorGary D. West Consulting Jan 2000 - Jan 2005Used prior experience in sales, operations management, and venture capital funded start-ups to assist young companies, start-up divisions of larger companies, and universities regarding product strategy, operational effectiveness, compliance , and staffing / personnel management.
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Director Of National Sales And MarketingMediagarden, Inc Apr 1994 - Apr 1996Responsible for sales and marketing of MediaGarden products in the United States K-12 market. Drove sales and marketing strategies, developed promotional and advertising materials and managed marketing mix that increased sales revenue for this venture capital funded company by 206%.
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Sales And Marketing CoordinatorAustin Caseworks, Inc Mar 1993 - Apr 1994Responsible for increasing sales to existing customers and expanding reseller base for this venture capital funded company. Identified new products and introduced to corporate and educational accounts such as Apple Computer, University of Texas, University of California and others.
Gary West Skills
Gary West Education Details
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Texas Tech University - Rawls College Of BusinessMaster Of Business Administration - Mba -
Abilene Christian UniversityAccounting
Frequently Asked Questions about Gary West
What company does Gary West work for?
Gary West works for Taskmaster Pro Technologies, Inc.
What is Gary West's role at the current company?
Gary West's current role is CEO TaskMaster Pro Technologies, Inc..
What is Gary West's email address?
Gary West's email address is ga****@****mae.com
What is Gary West's direct phone number?
Gary West's direct phone number is +132582*****
What schools did Gary West attend?
Gary West attended Texas Tech University - Rawls College Of Business, Abilene Christian University.
What skills is Gary West known for?
Gary West has skills like Market Analysis, Product Management, Vendor Management, Venture Capital, Finance, Payments, Business Strategy, Customer Service, E Commerce, Operations Management, Crm, Electronic Payments.
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