Westley Look Email & Phone Number

Dover, Delaware, United States

- Surpassed monthly retention goals by 15-20% through proactive outreach, personally contacting 350-700 entities each month via email, phone, and physical mail, resulting in sustained client relationships and significant contributions to business growth and service continuity.- Cultivated and maintained strategic relationships with key competitors and clients, enhancing business partnerships and market insight.- Facilitated communication and acted as a trusted liaison between clients, law firms, and state agencies, ensuring seamless legal processes.- Streamlined record management by scanning, uploading, and filing critical documents, improving organizational efficiency and compliance with state regulations.- Ensured compliance with jurisdictional requirements by accepting and processing legal service of process, mitigating legal risks.- Resolved client inquiries and account issues via phone and email, leading to improved customer satisfaction and efficient payment processing.- Thrived in a fast-paced, high-pressure environment, consistently meeting deadlines and maintaining operational efficiency.- Spearheaded the implementation of a new professional development program using innovative training methods, boosting employee engagement and retention.- Led the organization of successful events for the Employee Action Committee and Community Service Group, strengthening team cohesion and community outreach.

- Developed and tailored role-playing exercises to meet the specific needs of autistic youth, resulting in an increase in engagement and participation during sessions.- Created a safe and supportive environment that effectively addressed the unique challenges of each participant, leading to improved comfort and trust among players.- Employed flexible, non-directive approaches to successfully encourage participation from players with Pathological Demand Avoidance (PDA), enhancing overall group dynamics and collaboration.- Integrated sensory-friendly elements into activities, significantly improving communication and interaction for participants with sensory sensitivities.- Skillfully managed in-game and out-of-game conflicts, maintaining a positive and inclusive atmosphere, which contributed to a reduction in behavioral disruptions.- Facilitated collaborative storytelling experiences that empowered players and fostered creativity and social skills, resulting in measurable improvements in teamwork and communication.- Adapted game mechanics and rules on-the-fly to ensure player comfort and engagement- Monitored participants' social and emotional progress, using feedback to continuously refine and enhance sessions

King Of Prussia, Pennsylvania, United States

- Enhanced customer satisfaction and increased sales of add-on services by effectively addressing client inquiries in person and via phone, resulting in a boost in upsell conversions.- Maintained accurate and organized veterinary records for over 1,000 clients through our online portal and physical filing systems, ensuring compliance and easy access for staff.- Improved data organization and reporting efficiency by utilizing Google Sheets- Designed eye-catching advertisements and promotional materials that contributed to an increase in service engagement and visibility within the community.- Supervised play yards for up to 50 dogs daily, ensuring their health and safety while demonstrating strong leadership and quick decision-making during emergency situations, resulting in a 100% safety record.

Philadelphia, Pennsylvania, United States

- Maintain focus and quality in a fast-paced environment with harsh deadlines- Utilize hand/machine sewing and overlock machines to alter garments- Answer client inquiries in person and via phone- Record inventory and sell merchandise

King Of Prussia, Pennsylvania, United States

- Achieved recognition for consistently delivering excellent service, resulting in a significant increase in five-star reviews, with many specifically highlighting my contributions.- Enhanced customer experience by monitoring and assisting participants in the escape room, leading to an increase in positive feedback and overall satisfaction.- Streamlined appointment scheduling and responded to client inquiries both in person and via phone, contributing to an increase in bookings.- Maintained accurate internal data and tracked merchandise inventory, improving inventory accuracy and supporting efficient operations.

Narberth, Pennsylvania, United States

- Educate children in hand sewing, the proper use of a sewing machine, and how to read patterns- Ensure children comply with safety procedures when using machinery- Alter patterns to fit the child’s imagination and ensure the completion of all projects

Glenside, Pennsylvania, United States

- Follow the vision of the designer to create costumes for theatrical performances- Operate sewing/overlock machines to construct and alter garments- Act in the capacity of wardrobe crew when necessary