Craig Weston Email & Phone Number

Edmonton, Alberta, Canada

We walk with small and mid-sized organizations and post-secondary institutions to provide innovative, realistic, and mission-consistent transformative guidance by:1. facilitating process improvement that actually works!2. accessing your organization's data to fine-tune strategies for improving client relations3. engaging with your staff to assess, re-create and boost student life cycle processes from recruitment to graduation and beyond.Visit us online at https://www.aspiresolutions.ca

Edmonton, Canada Area

Led team in providing service excellence to internal and external stakeholders; transformed performance issues into growth opportunities. Functioned as the business lead in management of projects.• Achieved multiyear results of 90%+ extremely satisfied ratings from students by envisioning and executing streamlined service model. • Managed multi-million dollar grant agreement funds provided by province of Alberta, strengthening external stakeholder relationships. • Managed learner services (advising, regional stewardship, career and employment, retention), enhancing support for highly diverse student body.

Edmonton, Canada Area

Edmonton

Oversaw the operational and strategic direction on issues related to recruiting, admissions, registration, progression and graduation of students. Additionally, worked within the senior leadership team to provide vision and direction for growth and success of The King's University.• Introduced automation of student arrival process, including refurbishment of financial aid process.• Managed projects related to enhancement of the Student Information System, resulting in a 60% increase in efficiency. • Partnered with General Faculty Council on meeting program needs, program integrity, and program retention goals, increasing enrolment 15%.• Initiated Strategic Enrolment Management Committee for ensuring that goals related to strategies, applications and retention were met, achieving 5% annual enrolment increase for incoming cohorts.

Edmonton, Canada Area

Provided support and advice for staff and senior administrators in matters surrounding the ERP system and SQL relational database.(This work continued under Aspire Solutions.)

Edmonton, Canada Area

Employed change management principles to facilitate the amalgamation of two departments into one Enrolment Services department. Supervised eight staff members to provide operational efficiency and service excellence to students, faculty and the community at large.

Edmonton, Canada Area

Engaged four departments of approximately 25 staff in managing change of amalgamating into one larger department. This resulted in increased operational efficiency of managing resources, strengthening communication and progression on large departmental projects.

Edmonton, Canada Area

Edmonton, Canada Area

Edmonton, Canada Area