Wesley Vance Email & Phone Number

Weatherford, TX, US

Cork, Ireland, IE

Technical Trainer Instruct students in the installation, configuration and troubleshooting of Tyco/Simplex Fire Alarm Control Units - both internal, external and customers. Training covers the all Fire Alarm Control Units (4007, 4010 and 4100). Installation of stand alone panels, Transponders units and ES Net Network running at 100Mb Ethernet and Fibre.

Houston, Texas, US

• Training Specialist/Training Coordinator
• Training Specialist - Deliver Asset Tracking and Temperature and Humidity Monitoring Training to VA client. Responsible for training in three VISN's for the VA consisting of 25 Hospitals located in the North East and a.
• Training Coordinator - As well as training I am responsible for coordinating training by a third party (sub-contractor) for there specific product in the same regions.
• Additional I assist in materials review, materials update when changes are release.
• Also I have been responsibility in editing PDF files for 508 compliance for individuals who are hearing or site impaired.

Aliso Viejo, CA, US

• Technical Training Specialist, Dallas, TX.Developed and delivered storage technology training materials covering QLogic products Fibre Channel, InfiniBand, iSCSI, FCoE (CNA), Data Migration and Fabric Cache Adapters.
• Extensive experience with Fibre Channel storage enclosures and switches.
• Delivered training to QLogic resellers, OEM, and customers in classroom, WebEx and Adobe Connect.
• Updated all InfiniBand training materials to latest software updates
• Work remotely with team located in another state.
• As a trainer, trained over 900 Field Engineers, Customer Engineers and End Users while driving increased revenue through increased knowledge

• Training Developer, Houston, TX.Developed training storage enclosures for my client (HP).
• Created training materials for HP on the MSA1500 controller and MSA20 storage.
• Develop labs that correspond to written course material with the following Operating Systems: Windows 2000, Windows 2003, Red Hat Linux and SuSE Linux.

• Global Learning Program Manager, 2001 - 2003Managed storage technology training development.
• Managed development of instructor-led and web-based training projects, procured, trained, and managed geographically dispersed, internal and external training staff; assured quality of deliverables; organized and.
• Managed schedules and deadlines; initiated and maintained strategic relationships and partnerships with product development teams.
• Partnered with other regional Global Program Managers to determine training needs of all groups at a global level.
• Managed six full-time developers and an associated budget over $650,000.

• Enterprise Training Delivery Specialist, 1996 - 2001Trained internal employees, resellers and customers on HP server products and associated technologies.
• Assisted in creation of training materials for (Compaq) HP MSA1000, and one of two main instructors who delivered training.
• Assisted in the development of the original HP EVA Array.
• Trained students on servers, storage tape drives, tape libraries, Fibre Channel attached storage. In addition to instruction on server technology including bus architecture, RAID and associated technologies, memory and.
• Delivered training programs using multiple training platforms, e.g., instructor-led, virtual classroom and laboratory environments.
• Provided on-the job technical coaching and mentoring to students to ensure end-to-end product support.

• Technical Support Engineer, 1993-1996Provided technical phone support to customers and authorized resellers on workstations, network computers and Servers.
• Team lead providing support and direction to junior members of group; acting supervisor.
• Performed step-by-step troubleshooting and analysis with customers and resellers on servers and all forms of disk and tape storage.
• Assisted with setup, installation of software, and configuration of all aspects of hardware and software.
• Resolved technical issues involving network servers running Microsoft NT, NT 4.0 and Windows 2000, as well as Novell NetWare, Lotus Notes and Citrix WinFrame.

Washington, DC, US

Electronics Tech. doing Inflight communications on Naval aircraft as Naval Aircrew. Quality Assurance inspector on all commutations and radio navigation aid for P3 aircraft.

General

General Studies

Digital Electonics Tech Cert.

Education record