Wes Washabaugh Email & Phone Number

Remote

Remote

Daytona Beach, Florida

Daytona Beach, Florida

Ormond Beach, Florida

• Partnered with small businesses to assess IT requirements and develop solutions.
• Designed, implemented, and instructed on the use of a mobile live-streaming solution to reduce the time it takes from training to field by 75%
• Developed new training application that allows management to increase productivity by more than 50%
• Advised on, installed, and instructed on the use of a video conferencing system

Ormond Beach, Florida

• Sole IT specialist at international flight school responsible for managing helpdesk, Linux/Windows servers; databases; networks; over 50 workstations, printers, VoIP telephones; and the company website. Additional.
• Improved customer satisfaction by 100% within first four months
• Managed one-person helpdesk and provided support via in-person, remote computer access, email and telephone
• Consulted management on cybersecurity, new technology purchases, and enhancement to the IT infrastructure as a whole
• Purchased and installed a security system with Network Video Recorder (NVR) for testing center
• Compiled the company’s first ever complete inventory and resource list in order to more efficiently track use of IT resources and streamline the ordering process for new supplies or equipment

Remote

• Provided verbatim transcriptions of Air Traffic Control audio recordings using transcription software
• Flexible and composed to perform under constant deadline pressure
• Upheld established protocols and style guidelines
• Prioritized duties in order to meet deadlines promptly
• Researched to solve spelling and grammatical problems
• Used real-world experience and mindfulness of dialects to understand accents and interpret practically indiscernible language

Atlanta, Georgia

• Designed both Technically Compliant and Secure Cloud Solutions, as well as value-based, on-demand services to facilitate the effective transition and migration of projects and programs into unique and adaptive Cloud.
• a Serverless App that collects, processes, and analyzes data utilizing real-time streaming
• a scalable, highly available, and secure 3-tier Web App
• a real-time Sports Voting App with Business Intelligence

Multiple Locations

• Prepared reports and made recommendations to senior management for changes to procedures and policies that are in the best interest of the FAA to ensure safety and efficiency
• Used Qualitative and Quantitative research methods to investigate incidents and accidents, analyze data, identify trends, and develop new procedures
• Transcribed audio for aircraft accidents and incidents
• Facilitated face-to-face training, and briefed employees and management on policies and procedures
• Created an official FAA form for tracking drone user requests with Adobe LiveCycle
• Developed an employee training tracker and electronic publication library in Microsoft Excel

Camp Pendleton, California

• Highly sought out Subject Matter Expert
• Considered an expert in my field and provided guidance and mentoring to more than 40 apprentice and journeyman air traffic controllers
• Training Team Leader (Project Manager) of a team which included 2 primary instructors and 6 students
• Developed training plans, facilitated classroom training, and conducted on-the-job training and simulations
• Responsible for more than 100 controller certifications on 9 different positions
• Programmer for the AT (Air Traffic) Coach radar simulator using PERL

Ormond Beach, Florida

• Maintained a safe, orderly, and expeditious airport environment to accommodate pilot training and client activities
• Fast-paced environment required split-second decision making and expert knowledge of rules and regulations
• Prevented a mid-air collision by observing an unsafe situation and taking immediate action to de-conflict two aircraft trying to land on the same runway at the same time

Multiple Locations

• Assistant Airport Supervisor responsible to the Airport Manager
• Daily interaction with various types of customers required the ability to translate technical language to ensure understanding
• Crew Supervisor responsible for 8 employees
• Safety Representative responsible for maintaining records of hazardous materials, attending safety meetings, and inspection of the work environment to ensure compliance with OSHA regulations
• Received numerous training courses in Computer Systems, Leadership, Supervision, Customer Service, Communication, and Instruction
• Received multiple awards for outstanding performance in my job and for being an exceptional sailor

Bachelor'S Degree, Computer Science

Technical Training, Amazon Web Services

Coursework: Linux (Linux+ Certification), Technical Communication, Python, SQL, Amazon Web Services