Wessam M.Mahmoud Email & Phone Number

Cairo, Eg

Cairo, Egypt

smartaviation.com.eg

Cairo, Egypt

widemarket.netfacebook.com/WideMarket.eg

Cairo Governorate, Egypt

ciafleasing.com

Cairo Governorate, Egypt

Co Founder of ITClinic (ITC) ,SOLUTION Information System (SIS) ,EAST Advanced Solution & Technologies (EAST)itclinic-eg.comsolutions-tech.neteast-technologies.com

Cairo Governorate, Egypt

Tasks & Responsibilities: o Applies network administration and application administration.o Monitors security & backs up procedure for all IT users.o Updates & maintains server.o Manages and applies security policies for all company.o Creates E-mail addresses, users and access management.o Installs and provides employees with computers & laptops.o Performs schedule back up of data on server.o Installs new servers.o Responds and resolves technical Support requests for users via E-mail or phone.o Keeps inventory records for all IT system and updates them.o Keeps records for all IT vendors and different IT PO & contracts.o Keeps records & monitors training plan for users & Technical staff.o Maintains current knowledge of the profession through written papers, presentation.o Creates and works instruction for IT activities.o Assists in the installation of network equipments.o Assists in evaluating, planning and determining new projects.o Plans the hardware procurement process. o Support & maintain company website and mail service o Work with other IT team to resolve software problemsMajor Achievements: o Involved with the premises Committee Designing the IT infrastructure distributed over 4 floors HQ building (BMS System , servers, switches, routers, communication links, firewall and backup) o Designing & Implementing of CIAF Management Board of Directors system.o Designing & Implementing of CIAF ERP System.o Designing & Implementing of CIAF mailing system.

Cairo Governorate, Egypt

Tasks & Responsibilities: o Investigate Computer H/W and S/W problems, locate and fix problemso Managing &Maintaining of Microsoft windows server2003 infrastructure. o Installation and administration of Active Directory & Domain Controller of Microsoft windows 2003 Server.o Managing & Applying security/policies for all domain clients.o Installation and administration of Microsoft Exchange 2003 Server.o Installation and administration of Microsoft ISA Server 2006.o Responsible for Backup/Restore Operation.o Design, implement and manage the Local area network (Wire & Wireless).o VSS Administrator, Share point portal Administrator, MS project Administrator.o Asterisk VoIP PBX Phone System Administrator (Wan/Lan).Major Achievements: o Designing and implementing branches VoIP system

Cairo Governorate, Egypt

System Administrator Part Time Job

Cairo Governorate, Egypt

Tasks & Responsibilities: o Responsible for a team of 2+ individuals including Windows 2000 &2003 Windows XP Administrators, LAN/WAN/Wireless and TCP/IP Protocol.o Investigate Computer H/W and S/W problems, locate and fix problemso Managing &Maintaining of Microsoft windows server2003 infrastructure. o Installation and administration of Active Directory & Domain Controller of Microsoft windows 2000 & 2003 Server.o Managing & Applying security/policies for all domain clients.o Installation and administration of Microsoft Exchange 2003 Server.o Installation and administration of Microsoft ISA Server 2000,2004.o Insulation and administration of Windows 2003 server &Windows 2000 to be used as a database server SQL or ORACLE – Web server (IIS)o Responsible for Backup/Restore Operation.o Design, implement and manage the network for all projects.o Member in CMMI team, in the Configuration Management process area.o VSS Administrator, TFS Administrator , Share point portal Administrator, MS project Administrator.

Cairo Governorate, Egypt

Tasks & Responsibilities: o Follow up the client troubleshootingo Troubleshooting and maintaining ( Hardware ,software and network).