Wes White Email & Phone Number

New York, Ny, Us

● Acted as the liaison between Product Teams and IT scrum teams to understand customer demand for new features and prioritize the product roadmap● Lead the execution of 1-3 application scrum teams through the agile lifecycle● Gathered/wrote business requirements, translated to stories, lead E2E testing, launch, and defect management● Reviewed data, stakeholder feedback, research and key insights to create compelling product proposals and to influence internal stakeholders. Managed multiple stakeholders to execute end to end and performance test scenarios● Continuously seeked to find meaningful balance between user needs, objectives, and technical feasibility, while managing product delivery timelines.● Lead the product towards creating maximum value for our clients. Create and maintain product roadmaps that align to the product vision. ● Synthesized large amounts of information in order to inform and make decisions quickly, take calculated risks, course correct and adapt, and constantly iterate approach. ● Conducted discovery for incoming requests and how the request will impact the system by understanding and determining job and data flows. ● Facilitated implementation of new functionality through training sessions, demos, and the development of appropriate documentation● Utilized JIRA, Confluence, Sharepoint, and Microsoft Teams, to manage business documents, backlog stories, and create a collaborative space between business and IT

New York, Ny, Us

Carmel, Indiana, Us

IT - Enterprise Shared Services - Finance, HR, Valuation● Followed the System Development Lifecycle (SDLC) to onboard financial products and service requests into the CNO Financial Platform● Supported users, processes, and controls in a complex enterprise level financial system environment● Collaborated with subject matter experts to create reusable requirement templates for new products developed by the company that reduced 300 hours of work down to 16-32 hours● Elicited business, stakeholder, functional, and technical requirements from all stakeholders to create comprehensive solution documentation for software development ● Leveraged SharePoint, HP Quality Center, Blueprint to manage business documents and requirements and create a collaborative space between business and IT

Carmel, In, Us

Research and Development● Collaborated with subject matter experts, corporate leaders, and stakeholders to elicit and capture functional requirements● Worked in an enterprise level Agile/Scrum environment● Leveraged Jama and Jira software to build and maintain project requirements, backlogs, and traceability to ensure functionality was implemented and tested● Analyzed requirements, user interface designs, and data structures to identify and resolve requirement/design inconsistencies● Worked with development teams to perform impact analysis on change requests to determine the consequences and aid leadership in making an informed decision● Provided visual solutions to the development teams by documenting laboratory business process flows in Signavio (BPMN)

New York, Ny, Us

Consumer and Community BankingDigital Sales & Services Technology - Financial Services Desktop● Followed the System Development Lifecycle (SDLC) and successfully delivered three projects into production for program level enhancements to an enterprise system● Worked in both an enterprise level Waterfall environment and Scrum Framework● Completed extensive Agile training and assisted with implementing methodologies● Gathered requirement specifications, created functional design documents per the business requests, created wireframes and mockups using Balsamiq, and presented the complete design to the development team for coding● Managed Microsoft SharePoint 2013 as a collaboration tool for global team members by uploading all associated project documents to the server - allowing team members to work simultaneously on a document, save previous versions, and track changes● Utilized HP Application Lifecycle Management to analyze, validate, and delegate software defects between QA teams, business teams, and development teams● Decreased the number of Production Support defects for an application with over 100,000 users by analyzing, validating, and recreating the defects in test environments and providing functional direction to the development teams● Created and delivered the Build Turnover Report to the development, quality assurance, and business teams to document the projects and functionality that was deployed into the code set within each IST, UAT, and warranty releases

Indianapolis, Indiana, Us

IT Governance and Software Asset Management● Assisted in procuring, documenting, and tracking all software licensing during the XP Elimination Project● Recorded software licensing cost avoidances internally to the Software Asset Management department● Provided customer service to internal Anthem associates throughout the enterprise wide procurement process● Assisted Dell Technicians in handling customer software licensing issues and helped troubleshoot resolutions

New York, Ny, Us

Global Technology Infrastructure● Followed the System Development Lifecycle (SDLC) to assist with on-boarding services to JP Morgan's technology intranet site● Participated in requirements gathering sessions, created design wire-frames using Microsoft Word 2010, completed intranet website builds for approved designs, and conducted gap analysis for site migrations● Worked with the Chief Development office team to create a plan to measure customer satisfaction and feedback on the Chief Development office materials and sites● Participated in design sessions to automate web metrics. Included database schema design and assisted with requirements for the front-end reporting design

Kokomo, In, Us

● Provide one-on-one support to students, faculty, and staff at the Computer Services Helpdesk● Assist students, faculty, and staff setting up software applications on laptops and workstations● Re-Image all campus computers for future semester needs● Resolve audio/video/print/network issues throughout campus locations● Answer basic questions relating to implementation of software and hardware● Experience with BMC’s Footprints – web based service desk application● Experience with Sharepoint – storing, sharing, and editing documents campus wide● Wireless connectivity and email setup for mobile devices including Android and Apple based operating systems

Indianapolis, Indiana, Us

Bachelor Of Science (B.S.), Computer And Information Technology

Education record