Tech Support
Current
Nov 2024 - Present
AeroLeads people directory · profile
Anna Danilina Email & Phone Number
Tech Support
at
Manychat
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Tech Support
Location
Metro Manila, Philippines
Company size
Who is Anna Danilina? Overview
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Quick answer
Anna Danilina is listed as Tech Support at Manychat, a with 161 employees, based in Metro Manila, Philippines. AeroLeads shows a matched LinkedIn profile for Anna Danilina.
Anna Danilina previously worked as Customer Success Specialist at Wannabelike and Marketing Specialist at Pantum International Limited. Anna Danilina holds Master Of Business Administration - Mba from Beijing Normal University, Zhuhai.
Company email context
Email format at Manychat
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Manychat
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Profile bio
About Anna Danilina
Dynamic Marketing Specialist with extensive international experience in the IT, technology, tourism, and entertainment industries. Adept at managing multi-channel campaigns, organizing high-profile events, and delivering exceptional customer support. Seeking new opportunities to leverage my skills in a challenging and growth-oriented environment. Willing to relocate and adapt to diverse tasks and settings.
Current workplace
Anna Danilina's current company
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Manychat
6 roles
Anna Danilina work experience
A career timeline built from the work history available for this profile.
Customer Success Specialist
Marketing Specialist
- Conceptualized and launched an online partner training system, achieving a 100% satisfaction rate among participants.- Facilitated company participation in major events including IT Partners 2024 (France) and Canton Fair 134 and 135 (China).- Authored and distributed 9 press releases and product descriptions, enhancing media coverage and brand visibility.
Aug 2023 - Jul 2024
Customer Support Agent | Tech Lead
- Successfully resolved over 18,000 customer requests via email and live chat, maintaining an 80%+ average customer satisfaction rate.- Developed and optimized automation structures for Facebook Messenger, Instagram, WhatsApp, Telegram, SMS, and email bots.- Participated in separating Tech Lead role responsibilities, resulting in faster ticket resolution and reduced average response time to less than 24 hours.- Onboarded and trained three new and one returning team member, improving team efficiency.- Maintained the current state and developed an improvement track for internal and external Knowledge Bases.
Apr 2019 - Jan 2023
Marketing Manager | Editor
Blossom Llc
- Led a comprehensive rebranding project, revamping the company's identity, visual presentation, website, and product packaging. Achieved 100% customer retention and doubled new customer acquisition.- Organized the company’s participation in Ava Expo 2016, Big Festival 2017, Detstvo 2017, Comic Con Russia 2017, Mir Detstva 2018, Kids Planet 2019, etc.- Developed two new lines of board games and a new line of DIY creative kits and comic books, contributing to a significant expansion of the product portfolio.- Optimized product layouts and packaging, resulting in over RUB 1,000,000 revenue increase year-over-year.
Feb 2016 - Jan 2019
Entertainment Specialist
Kandi Holiday
- Organized and led Kids Club activities in 4-5* hotels, including games, sports, and dance sessions.- Engaged with hotel guests of diverse nationalities and ages, facilitating entertainment and resolving conflicts.- Collected and analyzed guest feedback to improve entertainment programs.
May 2013 - Jun 2014
Team & coworkers
Colleagues at Manychat
Other employees you can reach at manychat.com. View company contacts for 161 employees →
SK
Sveta Koliada
Colleague at ManychatBerlin, Germany
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YG
Yury Gavrilov
Colleague at ManychatBarcelona, Catalonia, Spain
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AK
Anastasiia Kniazeva
Colleague at ManychatAmsterdam, North Holland, Netherlands
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SK
Sergei Kochetov
Colleague at ManychatBarcelona, Catalonia, Spain
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MH
Marina Hovhannisyan
Colleague at ManychatYerevan, Armenia
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NT
Nino Tkemaladze
Colleague at ManychatTbilisi, Georgia
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PY
Pavel Yakimov
Colleague at ManychatBarcelona, Catalonia, Spain
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TR
Tomasz Radzioch
Colleague at ManychatBarcelona, Catalonia, Spain
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AG
Andrei Glevchuk
Colleague at ManychatBarcelona, Catalonia, Spain
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MW
Muhammad Wasi
Colleague at ManychatNew Karachi Town, Sindh, Pakistan
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Sveta Koliada
Colleague at ManychatBerlin, Germany
View →
YG
Yury Gavrilov
Colleague at ManychatBarcelona, Catalonia, Spain
View →
AK
Anastasiia Kniazeva
Colleague at ManychatAmsterdam, North Holland, Netherlands
View →
SK
Sergei Kochetov
Colleague at ManychatBarcelona, Catalonia, Spain
View →
MH
Marina Hovhannisyan
Colleague at ManychatYerevan, Armenia
View →
NT
Nino Tkemaladze
Colleague at ManychatTbilisi, Georgia
View →
PY
Pavel Yakimov
Colleague at ManychatBarcelona, Catalonia, Spain
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TR
Tomasz Radzioch
Colleague at ManychatBarcelona, Catalonia, Spain
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AG
Andrei Glevchuk
Colleague at ManychatBarcelona, Catalonia, Spain
View →
MW
Muhammad Wasi
Colleague at ManychatNew Karachi Town, Sindh, Pakistan
View →
2 education records
Anna Danilina education
Master Of Business Administration - Mba
Bachelor'S Degree, Tourism And Travel Services Management
FAQ
Frequently asked questions about Anna Danilina
Quick answers generated from the profile data available on this page.
What company does Anna Danilina work for?
Anna Danilina works for Manychat.
What is Anna Danilina's role at Manychat?
Anna Danilina is listed as Tech Support at Manychat.
Where is Anna Danilina based?
Anna Danilina is based in Metro Manila, Philippines while working with Manychat.
What companies has Anna Danilina worked for?
Anna Danilina has worked for Manychat, Wannabelike, Pantum International Limited, Blossom Llc, and Kandi Holiday.
Who are Anna Danilina's colleagues at Manychat?
Anna Danilina's colleagues at Manychat include Sveta Koliada, Yury Gavrilov, Anastasiia Kniazeva, Sergei Kochetov, and Marina Hovhannisyan.
How can I contact Anna Danilina?
You can use AeroLeads to view verified contact signals for Anna Danilina at Manychat, including work email, phone, and LinkedIn data when available.
What schools did Anna Danilina attend?
Anna Danilina holds Master Of Business Administration - Mba from Beijing Normal University, Zhuhai.
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