William Chisholm Email & Phone Number

United States

Greater Boston Area

Brockton, MA

Greater Boston Area

Managed a team that continuously monitors and manages Credit Risk in accordance with set policies; credit policies are enforced for at risk clients to minimize exposure. Collaborated with Business Units to identify/ request additional funding when credit exposure thresholds are exceeded.Managed a Sanctions Screening team which monitors and identifies.

Greater Boston Area

Shareholder Services manager in State Street's Institutional Transfer Agency. Transfer agents record changes of ownership, maintain the issuer's security holder records, cancel and issue certificates, and distribute dividends.My primary responsibility was the oversight of a team that processed subscription and redemption trades from investors, and the cash.

Boston, MA

Supervisor in an Institutional Transfer Agency supporting a global service team in Europe and Asia for the following functions:DealingReportingContract Note/ Statement DisseminationDividend ProcessingPayment ProcessingFX ProcessingCash Reconciliation

Boston, Massachusetts

Utilized DMAIC and DMADV project methodologies to document and improve processes.Created and updated project plans and timelines; Facilitated working sessions with SME's; Created meeting agendas; Documented and distributed meeting minutes to stakeholders.Documented process flows for analyzing the "As Is" and creating the "To Be" process in response to.

Boston, Massachusetts

Reduced cycle time of processing trades by leveraging macro automation of task.Created automated customized reporting for multiple clients, tailored to client's needs. Identified and communicated system issues to an external vendor for resolution. Tested program fixes or upgrades in a UAT environment. Authorized change control moves to Production on behalf.

Boston, Massachusetts

Monitored the daily process flow of capital stock trade processing ensuring accuracy, while ensuring deliverable deadlines are met.Monitored the identification and resolution of share and cash exceptions between Transfer Agent and Custody/ Fund Accounting to prevent aged exceptions. Ensured the proper coverage of desk functions within group. Acted as a.

North Quincy, Massachusetts

Processed capital stock trades for product types including 1940 Act funds, Trusts, ETF's and Alternative Investments. Reconciled cash and share exceptions within 24 hours between Transfer Agent and Custody/ Fund Accounting Provided customer service to ETF authorized participants, shareholders, and management companies.

Braintree, Massachusetts

Prepared incoming mail for imaging; sorted financial transactions. Processed and allocated subsequent investments.Prepared checks for deposit. Prepared Verification of Deposit requests from shareholdersProcessed new account set ups.

A+ Certification

Lean Six Sigma Black Belt Training

Mechanical Engineering

Education record