I am a results-oriented IT leader and business partner who effectively contributes to growth, develops high performing teams, and integrates disparate businesses into a cohesive operating model. Seeking a new opportunity. Please contact me via LinkedIn or at WRFoster3@gmail.com

Highly influential in helping ASP transform from a small distributor to a proactive, scalable business. Directed Information Technology for: centralized distribution center with a staff of three. Guide IT and business process around financial tools, and operational improvements to increase profits and efficiencies. • Managed a complete restructure of ASP’s IT system. Modernizing the infrastructure from dated on-site system to a scalable cloud infrastructure. Moved from a VMware based on-site system to an Azure cloud hosted system. Changed IP scheme to improve network, silo, and location identification. • Redeployed EDI as part of system move to Azure • Integrate two company acquisitions into existing infrastructure and processes. Merged acquired company data into ERP• Worked closely with Ownership/Management and ELT, shaping business objectives, and providing a technology roadmap to grow the business, 2020 was over 150% increase in sales from previous year’s results.• Defined roles to align functions and talent with company’s vigorous growth needs. Exited under performing roles, on-boarded new staff to support objectives. • Organized and classified IT spend; reducing IT spend on Microsoft 365 by 8% and eliminating waste of unused services and maintenance.• Validated licenses for compliance. • Negotiated significant savings on recurring IT spend and reduced expected cost for new software• Moved company headquarters and separate warehouses to a single 340,000 square foot distribution center.• Sourced, planned, and deployed all IT infrastructure and multimedia resources for new company headquarters including but not limited to IT Data Closet, wiring, equipment, monitors, wireless Access Points for warehouse Wi-Fi and WMS for warehouse use. • Created and executed plans to standardize roll-out of ERP software upgrades and roll outs.• Automated business processes to eliminate manual work in Operations roles

IT – ERP Manager (2019 to 2020) Director Supply Chain & Logistics (2018 to 2019)Directed Information Technology for 72 North American facilities with a staff of 7 and an operating budget. • Managed a deployment of Epicor P21 from go-live stage to stability across 72 locations achieving no down time in go-live and post go-live and reduction in production costs. • Led a 6-person team and a group of contractors, using business objectives and a technology roadmap to grow the business with a 50% increase. • Led department restructuring initiative that aligned functions and talent with company’s strategic business plan. Analyzed internal resources to identify gaps and onboarded new staff. • Created and hired help desk team onshore and offshore with focus on end users allowing for transactions to flow efficiently. • Re-negotiated contract renewal avoiding annual increase and securing a 20% discount. • Reviewed the contract of credit card processing which addressed gateway cost and negotiated various processing and transaction fees for a significant savings per year. • Directed team to configure P21 ERP and automate tasks to improve transaction processing.• Rolled out the use of JIRA by IT PMO to enforce Agile and Waterfall delivery.• Managed deployment of API, EDI, and other connectivity to suppliers and customers before hand-off.• Created a plan to standardize roll-out of ERP software upgrades.• Guided selection criteria and key configuration decisions on forecasting software. • Developed strategy to correct customer account problems from go-live on Magento-based website.• Defined go-live clean-up reporting for consignment stock and critical reports for business needs portal in P21.

Led 2 direct reports. Reported to CEO and CFO. • Prepared the company’s IT system for sale to Private Equity (PE), focusing on identifying and addressing security issues. • Created a 3-year IT roadmap, including a hybrid architecture for on premises and off premises resources and improved virtualization.• Oversaw an ERP integration with Magento Enterprise using SQL and an API among a small team of employees and contractors.• Updated P21 and resolved bug issues in shipping automation with provider and ERP.• Created a transition plan to improve backups and disaster recovery.• Launched a Website including direct-to-consumer order fulfillment capability.• Realized 7% reduction in costs for IT contracts through vendor negotiation and contract consolidation. • Negotiated and consolidated license agreements with vendors to save money and streamline management.• Assured PCI compliance of credit card processing and identified an overall reduction of 1.2% in credit card processing fees.• Wrote additional proposals for process and cost improvements to automate ~26 work hours per week.

Set goals and managed a team of 9 people supporting Microsoft GP, SQL Server, Windows Server, and infrastructure for 1,000 daily users nationwide. Reported to VP of IT and managed a budget. • Created a plan for disaster recovery across 3 branches of the corporation, addressing backup location, alternate service location, power supply, minimal necessary operations crew, and timeline for a return to full operations.• Served on multiple initiative planning committees to transition and upgrade systems.• Managed deployments and updates across 50 VMware servers and redundant SQL servers during scheduled maintenance windows.• Collaborated on the move of a clustered high availability 2-terabyte database from SQL 2008 to SQL 2012 moving from 10 to 2 terabytes.• Configured and rolled out JIRA ticketing system to meet audit guidelines and chain of custody for system changes.• Responsible for identifying weaknesses and inefficiencies in IT processes and recommending solutions.

Responsible for managing 2 direct reports, and for budgeting, planning, and streamlining all computer system and network infrastructure. Reported to CFO. • Oversaw the complete rearchitecting of an unreliable 8-year-old computer system to serve two companies on same infrastructure, including planning, budgeting, build, and deployment of a new system on NetApp SAN and Hyper-V moving from Windows Server 2003 and 2008 to Windows Server 2012R2. • Created a 3-year roadmap and budget for IT structure and costs.• Reduced licensing costs by consolidating needs, standardizing equipment, and negotiating prices for tech resources. • Maintained and relayed training material regarding policies and processes for employees.• Leveraged technical specs to market and sell products nationwide, growing the market year over year.• Administered and managed Epicor P21, Active Directory, Windows Server 2012 R2, Hyper-V 2012R2 virtualization, Citrix XenDesktop 7, SQL 2012.• Rolled out Beta version of ECC Magento to Epicor P21 ERP to create a viable web presence.• Used Azure to move and deploy email offsite to Office 365.

Responsible for budgeting, road-mapping, and managing all computer system and network infrastructure. Reported to President. • Configured and deployed NetApp SAN using Citrix XenServer and XenApp to transition computer system from single Windows 2003 RDP Server to Windows 2008 R2, using Citrix 6.5 increasing performance across 3 hosts on 9 virtual machines. • Moved server system from a data center to an onsite infrastructure, saving all proprietary data with zero lost work days. • Configured and deployed a wireless warehouse solution, saving 39 hours of billable consulting and $12,000 over labor and materials quote.• Led successful WMS install and roll out over 5-month period. • Planned barcoding and QR codes for products to assist in automation and smartphone marketing efforts.• Created SQL processes to automate entry of UPS tracking numbers in the SQL database.• Wrote SQL reports for specific planning and executive needs to identify opportunities for sales and costs.• Managed a website utilizing Azure for hosting and integrated with the P21 ERP.

Managed daily database administration for computer system used in 10 locations across 3 states.• Oversaw network security and implemented an offsite disaster recovery plan.• Created document for sales team featuring products which increased sales. • Established website and email contact campaign assisting in the growth of sales. • Created a viable and profitable website for regular inventory, including search engine optimization.• Managed print advertising and email campaigns to boost customer engagement.• Directed the integration of an acquired company’s stock and pricing data into company’s system.

Population study and reporting