William F. Email & Phone Number

Monterey, CA, US

I am a results-oriented IT leader and business partner who effectively contributes to growth, develops high performing teams, and integrates disparate businesses into a cohesive operating model. Seeking a new opportunity. Please contact me via LinkedIn or at WRFoster3@gmail.com

Atlanta, GA, US

• Highly influential in helping ASP transform from a small distributor to a proactive, scalable business. Directed Information Technology for: centralized distribution center with a staff of three. Guide IT and business.
• Managed a complete restructure of ASP’s IT system. Modernizing the infrastructure from dated on-site system to a scalable cloud infrastructure. Moved from a VMware based on-site system to an Azure cloud hosted system..
• Redeployed EDI as part of system move to Azure
• Integrate two company acquisitions into existing infrastructure and processes. Merged acquired company data into ERP
• Worked closely with Ownership/Management and ELT, shaping business objectives, and providing a technology roadmap to grow the business, 2020 was over 150% increase in sales from previous year’s results.
• Defined roles to align functions and talent with company’s vigorous growth needs. Exited under performing roles, on-boarded new staff to support objectives.

Dunwoody, Georgia, US

• IT – ERP Manager (2019 to 2020) Director Supply Chain & Logistics (2018 to 2019)Directed Information Technology for 72 North American facilities with a staff of 7 and an operating budget.
• Managed a deployment of Epicor P21 from go-live stage to stability across 72 locations achieving no down time in go-live and post go-live and reduction in production costs.
• Led a 6-person team and a group of contractors, using business objectives and a technology roadmap to grow the business with a 50% increase.
• Led department restructuring initiative that aligned functions and talent with company’s strategic business plan. Analyzed internal resources to identify gaps and onboarded new staff.
• Created and hired help desk team onshore and offshore with focus on end users allowing for transactions to flow efficiently.
• Re-negotiated contract renewal avoiding annual increase and securing a 20% discount.

Chattanooga, TN, US

• Led 2 direct reports. Reported to CEO and CFO.
• Prepared the company’s IT system for sale to Private Equity (PE), focusing on identifying and addressing security issues.
• Created a 3-year IT roadmap, including a hybrid architecture for on premises and off premises resources and improved virtualization.
• Oversaw an ERP integration with Magento Enterprise using SQL and an API among a small team of employees and contractors.
• Updated P21 and resolved bug issues in shipping automation with provider and ERP.
• Created a transition plan to improve backups and disaster recovery.

Chattanooga, Tennessee, US

• Set goals and managed a team of 9 people supporting Microsoft GP, SQL Server, Windows Server, and infrastructure for 1,000 daily users nationwide. Reported to VP of IT and managed a budget.
• Created a plan for disaster recovery across 3 branches of the corporation, addressing backup location, alternate service location, power supply, minimal necessary operations crew, and timeline for a return to full.
• Served on multiple initiative planning committees to transition and upgrade systems.
• Managed deployments and updates across 50 VMware servers and redundant SQL servers during scheduled maintenance windows.
• Collaborated on the move of a clustered high availability 2-terabyte database from SQL 2008 to SQL 2012 moving from 10 to 2 terabytes.
• Configured and rolled out JIRA ticketing system to meet audit guidelines and chain of custody for system changes.

Cleveland, TN, US

• Responsible for managing 2 direct reports, and for budgeting, planning, and streamlining all computer system and network infrastructure. Reported to CFO.
• Oversaw the complete rearchitecting of an unreliable 8-year-old computer system to serve two companies on same infrastructure, including planning, budgeting, build, and deployment of a new system on NetApp SAN and.
• Created a 3-year roadmap and budget for IT structure and costs.
• Reduced licensing costs by consolidating needs, standardizing equipment, and negotiating prices for tech resources.
• Maintained and relayed training material regarding policies and processes for employees.
• Leveraged technical specs to market and sell products nationwide, growing the market year over year.

Georgia, US

• Responsible for budgeting, road-mapping, and managing all computer system and network infrastructure. Reported to President.
• Configured and deployed NetApp SAN using Citrix XenServer and XenApp to transition computer system from single Windows 2003 RDP Server to Windows 2008 R2, using Citrix 6.5 increasing performance across 3 hosts on 9.
• Moved server system from a data center to an onsite infrastructure, saving all proprietary data with zero lost work days.
• Configured and deployed a wireless warehouse solution, saving 39 hours of billable consulting and $12,000 over labor and materials quote.
• Led successful WMS install and roll out over 5-month period.
• Planned barcoding and QR codes for products to assist in automation and smartphone marketing efforts.

Richmond, VA, US

• Managed daily database administration for computer system used in 10 locations across 3 states.
• Oversaw network security and implemented an offsite disaster recovery plan.
• Created document for sales team featuring products which increased sales.
• Established website and email contact campaign assisting in the growth of sales.
• Created a viable and profitable website for regular inventory, including search engine optimization.
• Managed print advertising and email campaigns to boost customer engagement.

Wilkesboro, NC, US

Population study and reporting