William Galloway Email & Phone Number

As a Freelance Ethical Hacker and Bug Bounty Hunter, I conducted comprehensive security assessments on a wide range of platforms, including web applications, networks, and mobile systems. Using advanced tools such as Burp Suite Pro and Nessus, I identified critical vulnerabilities and provided actionable recommendations to improve security postures. I developed and deployed custom Python and Bash scripts to automate vulnerability testing, increasing both accuracy and efficiency. In addition, my expertise in social engineering enabled me to conduct successful phishing simulations, helping organizations implement stronger defenses against insider threats and external attacks. My work contributed to the identification and remediation of significant security flaws in high-profile systems, ensuring their integrity and security.

New York, United States

At Bank of America, I played a pivotal role in designing and developing secure, scalable software applications with a focus on protecting sensitive financial data. I leveraged my expertise in C#, .NET, Angular, and SQL to build high-performance systems, while incorporating robust security measures throughout the software development lifecycle. My contributions led to the successful execution of key cybersecurity projects, and I was awarded Elite Status for outstanding performance in safeguarding critical assets. I also developed unit tests using NUnit and Jasmine to ensure the reliability of applications and collaborated closely with cross-functional teams to integrate security best practices, further enhancing the security of the bank’s digital infrastructure.

As a Cybersecurity Analyst at CyberNow Labs, I was responsible for conducting network penetration tests and providing real-time incident response. I used advanced tools such as CrowdStrike and SentinelOne to monitor for threats, mitigate attacks, and perform root-cause analysis of security incidents. My work involved conducting detailed threat analysis using SIEM and EDR platforms, where I focused on addressing advanced persistent threats (APTs) and ransomware. In this role, I ensured compliance with regulatory frameworks such as FISMA and HIPAA, performing forensic investigations to strengthen the organization’s overall security posture. My proactive approach resulted in the mitigation of multiple high-risk vulnerabilities and improved organizational defenses.

Greater New York City Area

In my role as an IT Business Analyst with Icon Information Consultants, I led the enhancement and security development of web reporting systems for Bank of America. I played a key role in implementing a Web Application Firewall (WAF) to safeguard customer-facing applications and conducted thorough penetration tests to identify and resolve internal vulnerabilities. By ensuring compliance with ISO 27001 standards, I helped reduce the overall attack surface by 30%. Additionally, I managed the remediation process for vulnerabilities found during security audits, significantly enhancing the security of critical systems.

Westbury, Ny

As a Network Support Technician, I was instrumental in the deployment and configuration of Cisco Meraki routers, switches, and firewalls during a major network infrastructure upgrade. My responsibilities included conducting penetration tests and validating the security of newly installed devices. I developed comprehensive testing processes to ensure the integrity and security of the upgraded infrastructure. By identifying and addressing security gaps during the implementation phase, I played a crucial role in enhancing the organization’s network security capabilities.

Greater New York City Area

In my role as an IT Support Specialist at DXC Technology, I was responsible for deploying and securing IT infrastructure for multiple departments. I worked closely with the cybersecurity team to implement and test endpoint security measures, including VPN configuration and multi-factor authentication (MFA) for remote access. My ability to troubleshoot and resolve security vulnerabilities in real-time contributed to reducing downtime and securing sensitive data. This role allowed me to apply my technical expertise to secure critical systems while maintaining operational efficiency.

Greater New York City Area

As a Network Engineer, I specialize in designing, implementing, and maintaining network infrastructures to ensure optimal performance, security, and reliability. With experience in configuring and troubleshooting network devices such as routers, switches, and firewalls, I excel in supporting large-scale networks and resolving complex connectivity issues. I’m passionate about enhancing system performance through proactive monitoring and strategic upgrades, while collaborating with vendors and IT teams to ensure seamless network operations.

New York, Ny

As a Customer Engineer at Unisys, I worked closely with Macmillan Publishing to provide technical support and solutions tailored to their IT needs. My role involved troubleshooting and resolving hardware and software issues, ensuring minimal downtime and optimal performance for end-users. I was responsible for maintaining systems, upgrading software, and collaborating with internal teams to enhance operational efficiency. I’m driven by a commitment to customer satisfaction, always aiming to deliver timely and effective solutions to complex technical challenges.

Greater New York City Area

In my role, I was responsible for the installation and configuration of various hardware and network devices, including desktops, scanners, VOIP phones, multi-function devices, Ethernet network connections, and printers. I provided comprehensive Windows user support using Remedy 8.1, assisting users in person, over the phone, and at remote sites via remote desktop. My expertise extended to Windows 7 and 8 imaging, as well as troubleshooting Office 2010 and 2013 and Windows Server 2008/2012 R2 environments. Additionally, I installed, supported, and troubleshot various in-house applications and web browsers such as Internet Explorer, Firefox, Chrome, Java, and Flash. My understanding of networking concepts like TCP/IP, IPv4, firewalls, and VPNs was critical in ensuring secure and efficient network operations. I also hold COMPTIA A+ and Network+ certifications, further validating my technical proficiency in these areas.

Certified Information Systems Security Professional (Cissp) Training

Associate In Applied Science (A.A.S), Computer Information Systems

Legal Studies, 48 College Credits

Activities and Societies: Triathlon Club, Rifle Team.

Computer Science