Will Morgan Email & Phone Number

Holmfirth, Gb

Greater Sheffield Area

- Strategic end-to-end account management of key clients including the largest across the IT Solutions business at ASK4. These clients are across multiple sizes and sectors, from property and capital to later living and manufacturing. - Selling enterprise grade services and products into existing clients across a variety of areas, including Microsoft 365, Azure, IT Support, Data Centre Services, Connectivity and Hardware.- Carrying out strategic account reviews with clients, managing stakeholders at all levels on an ongoing basis and acting as a conduit between the client and the ASK4 business. - Production & presentation of reporting and analysis of Service Desk/IT Estate metrics for clients.- Working with cross-functional internal teams to drive customer success, pulling in colleagues across operations, finance, sales and technical teams to ensure the right result for clients. - Ad-hoc project management as required, such as managing a complex series of site visits/installations for a key account. - Developing a solid and broad understanding of key systems, concepts and methodologies across the IT MSP landscape.- Sole responsibility for the account management of ASK4’s Data Centre Colocation & Transit clients. - Proactive operational support as required to ensure client satisfaction, including coordinating field engineers, licensing and critical hardware during outages. - Complaint & escalation management - navigating clients through service improvement plans, mitigating complaints & engaging in difficult conversations.

Greater Sheffield Area

We’re Kelham Island based IT & Tech Recruiters and we’re great at what we do. Why are we so good, because we listen and understand both clients and candidates needs, give honest advice and actually care about who we work with. Want to know what we do, take a look 👀Software Architecture & Development 👇This area includes opportunities across Web Development and Software Engineering (all technologies and hierarchy) to Testing and Software Solutions Architecture.Project & Programme Delivery (Change & Transformation) 👇This practice looks after opportunities across IT Project Management, PMO, IT Business Change and Business Analysis.Network, Infrastructure & Support 👇Within this space, we help individuals in Network Engineering, Infrastructure Focussed Solutions Architecture, DevOps and all levels of support desk.Data Science & Analytics 👇This area covers all opportunities across Data Science, BI and MI

Greater Sheffield Area

- Leading, developing and mentoring a team of Relationship Managers.- Driving forward a scheme of improvements to the Chamber's membership offer and function including repositioning, internal infrastructure and team restructure.- Overall responsibility for managing service provider commercial partnerships to maximise engagement and revenue.- Leading on some key strategic partnerships across the region on behalf of the Chamber.- Leading on business development strategy, including preparing management dashboards and month-to-month profit and loss.

Sheffield, United Kingdom

- Responsible for managing the day-to-day relationship of a diverse set of accounts, connecting & referring business, selling commercial training & business services.- Experience in engaging with stakeholders at all levels, business of all shapes, sizes and sectors with a particular focus with SMEs.- Constantly working to improve the Chamber's offering, spotting commercial opportunities and building strategic relationships.- Supporting other areas of the business and mentoring less senior members of the team.

Various

A part time job during university, delivering Amazon packages around South Yorkshire.

Sheffield, United Kingdom

• Research projects concerning different aspects of the Chamber such as events venues, business awards, Chamber structure, operations and potential speakers for events. • Re-categorisation of Chamber members based on their nature of business and how this could have been implemented. • Social media management including PR on behalf of members, Chamber membership benefit posts (inc. looking at ways of automating this) and creating records of PR done on the CRM. • Correspondence with members, PR agencies and events venues. • Data/spreadsheet manipulation to update the entire mailing list (removing duplicates and assigned account managers) and looking at ways of making the process easier.• Providing some live events support and interacting with members at events.

Bachelor Of Arts (B.A.) With Honours, Politics

Activities and Societies: Real Ale Society, Politics Society. 3 year bachelor's degree in Politics, focusing on key areas relevant.

A Level

Business Studies, English Language and Government & Politics.

Gcse