Gene Cook, Dba, Shrm-Scp, Sphr Email & Phone Number

Phoenix, Az, Us

Phoenix, Az, Us

• Oversee and manage the Talent Operations team functions to support corporate, international, and supply chain business units• Support the business units in scheduling domestic and international interviews, offers, salary negotiation, background checks, hiring, and documentation• Manage working relationships with multiple third parties and external vendors to ensure positive candidate experience during pre-boarding• Manage internal system communication with multiple business functions to ensure successful hires• Maintain company standards of each business unit’s SOPs, SLAs, and Compliance• Strategize and develop working solutions within the pre-boarding space for the business units• Manage Talent Acquisition’s Analytics & Power BI dashboards, data, and reports• Spearhead internal projects to further develop TA services for its stakeholders• Oversee and manage all new job creation for the business units• Maintain and collect proper documentation for pre-hires• Ensure background checks are cleared, compliant, and meet company standards• Train new business stakeholders involved in the hiring process to execute their elected roles and responsibilities in the functional work teams• Develop and maintain TA Ops metrics• Support IT and PO to enhance and implement ATS on a smaller scale• Partner with HR Operations, Shared Services, Payroll, and Global Mobility teams to ensure hiring accuracy• Support Internal Mobility as needed

Arizona, United States

Complete hiring processes and documentation for US/Canada Supply Chain Centers:• Maintain, verify, and account for all hiring processes and documentation in the West Region to meet Legal and Compliance standards• Post new job openings for all Business Units• Initiate offer letters to reflect proper compensation and benefits, and assist with salary negotiation• Gather required documents from respective parties and initiate background/education checks for the West Region (7 Distribution Centers)• Train new business stakeholders involved in the hiring process to clearly understand their roles and functions using ATS, background checks vendor, and pre-boarding• Ensure every background check is thoroughly cleared, compliant, and meets company standards• Manage working relationships with multiple third parties and external vendors to ensure positive candidate experience pre-boarding• Proactively develop working solutions within the pre-boarding spaceSpecial Projects: Analytics & Power BI dashboards, data, and reports:• Assist Talent Intelligence with building and managing all TA’s dashboards and reports• Brainstorm and develop solutions best for end-users• Developed a permanent solution to a persistent problem for Talent Intelligence and end-users

Phoenix, Arizona, United States

• Manage the recruiting and staffing process for 100+ stores and 15+ area managers across Utah/Arizona markets• Forecast, develop, and execute comprehensive sourcing plans for assigned markets to create candidate pipeline consistent with business trends• Averages 100+ hires per month per market• Participate in continuous improvement projects for recruiting process, candidate engagement, and community outreach programs• Act as staffing consultant to area managers and conduct store visitations• Manage high-volume requisition workload across multiple platforms• Oversee all recruiting/staffing budgets for the year and order all recruiting supplies• Identify and partner with additional job boards or vendors• Partner with new management for ATS training, staffing/recruiting best practices, interviews

Scottsdale, Arizona, United States

• Full cycle recruiting for SoCal region with six different markets/sites• Partner with hiring managers to plan and conduct a variety of hiring events style for the Region• Strategic sourcing through different job boards (LinkedIn, Indeed, ZipRecruiter, etc.)• Perform new strategic recruiting ideas and maintain data of performance for analytics• Heavy recruiting focus on combinations of quality, competencies, skills, abilities, andcultural/value fit for the company with short deadlines• Build relationship and network with hiring managers, vendors, contractors, and candidates• Directory for new hires with HR, Training, Benefits, and Perks related questions

San Jose, California, United States

• Act as leadership member of a high-volume recruiting team (200+ hires for Special Events per quarter)• Manage and delegate teams of Recruiting Coordinators locally and out-of-state• Train new hires in the Recruiting department and conduct performance reviews• Create SOP, and continuously analyze, modify, generate, and develop current work process, procedures, and flow for the local Recruiting team to achieve maximum efficiency• Manage average of 15-20 requisitions at any given time and open/close requisitions within 7 - 30 days, utilize Applicant Tracking System (ATS) through Salesforce• Utilize job board like Indeed, ZipRecruiter, LinkedIn, Career Builder, Monster, ASIS, iHire, Handshake• Facilitate candidate-facing aspects of the recruiting process, provide candidate feedback and liaised between candidate and Hiring Manager, providing quality candidate experience• Partner with Hiring Managers, Diversity/College Recruiters, Career Counselors, perform community outreach with JobCorp, local colleges, and organizations• Recruit diverse roles/positions ranging from entry-level security to senior manager of operations, entry-level admins to executive assistants, and Corporate roles• Assess and evaluate the candidate’s quality, traits, competencies, skills, knowledge, and abilities• Perform administrative tasks such as reports, scheduling, project coordination, budget assessments, ads posting, basic coding, formulating excel/sheet, inputting data, process orders/requests, booking travels and requesting temporary day offices• Assist with QBR reports and provide salary/compensation survey data• Initiate, conduct, and manage in-house hiring events, open houses, or through Indeed services• Utilize social media such as Facebook, Instagram, Snapchat, and Twitter as recruitment strategies to increase candidate flow, posting ads on Craigslist• Demonstrate full cycle recruiting through strategic sourcing, screening, interviewing, offers, hiring, onboarding, & more

Bakersfield, California Area

• Recruit, interview, hire, terminate staff and perform exit interview as needed for restaurant development and sustainability, utilize TALEO system for recruiting• Train and develop employees ranging from new hires to newly promoted General Managers• Delegation and deploy staff, manage work performance and quality• Conduct performance review, corrective actions, follow-ups, and coaching on the spot• Experience with LOA, time card, payroll adjustments, and store investigation• Manage cash handling of the store, balance cash at EOD, perform asset protection training, conduct internal audits, follow code of conduct• Follow food safety management, enforce OSHA safety protocols, maintain public awareness of food origin, build networking relationship with vendors, manage workplace conflict • Adapt to the dynamic work environment while maintaining focus on attention to details• Assess internal talent and create Individual Development Plan (IDP) or Performance Improvement Plan (PIP) depending on the situation• Enhance guest experience in terms of food quality, customer service, and ambiance • Utilize profit and Loss, KPI, monthly/quarterly budget and plan to maintain positive cash flow• Previous leadership of new store opening in 2016 and hired 100 employees to support• Forecast sale volume to build a weekly schedule, coordinate monthly meeting, perform other admin duties

Bakersfield, California, United States

Bakersfield, California, United States

Bakersfield, California, United States

Bakersfield, California Area

• Maintained a safe and healthy work environment by following occupational standards, policies, and regulations• Provide customer service, assist with concerns, handled questions and inquiries• Frequent opening/closing of the shop, handled a large amount of cash, preparation, and pre-stock• Operate in a fast-paced environment, averaging under one minute per drink• Assist training new hires, expand knowledge of coffee and tea, demonstrate quality control

Doctor Of Business Administration (D.B.A.), Business Administration, Human Resources Management, Magna Cum Laude

Activities and Societies: Delta Mu Delta, Honor SocietyACBSP

Master Of Business Administration (M.B.A.), Human Resources Management And Services, Cum Laude

AACSB

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Honor societyAACSB