Gregory Kelley Email & Phone Number

Hopkinton, Ma, Us

Worcester, Ma

Manage a team of shared services resources to deliver a portfolio of high value programs and projects providing significant benefit in support of best in class healthcare delivery.

Marlborough, Ma

Lead the portfolio delivery of business intelligence reporting for all international divisions. Utilize Agile practices, Scrum and Kanban, to deliver projects efficiently. Engage business steering committees to secure budgeting, recommend release scheduling and prioritize the project portfolio backlog. Manage technical resource capacity and project allocations. Manage multiple projects to deliver planned benefits. Delivered a cell tower analytical tool that integrates publicly sourced Brazilian government telecommunications data with ATC internal data sources to provide the ability to detect lease non-compliance with carrier customers revealing significant revenue opportunities. Implemented the first Agile project management and development process within American Tower using Atlassian's JIRA.

Providence, Rhode Island Area

Directly project managed a portfolio of projects aligned to Front Store eCommerce business partners. Implemented Agile project management practices using RallyDev. Ensured resourcing, scheduling, budgeting and quality delivery of business critical high priority projects. Worked closely with business senior management to ensure project portfolio is aligned to business objectives. Delivered new customer loyalty coupon redemption functionality, enhanced product search and one-click checkout.

Providence, Rhode Island Area

Responsible for building and leading a large team of associates and hired services to deliver on a multi-million dollar mobile app project portfolio. Implemented agile practices to support delivering business aggressive product releases. Led the in-sourcing of company's smartphone applications (iOS and Android) from a 3rd party development partner. Successfully delivered significant new customer interaction features such as in-store beacon detection and user specific push messaging, consolidated multi-function bar-code scanning, and "best in class" loyalty program features. Also led the development of CVS Heath's first natively developed tablet application. This included an innovative, feature rich "photo realistic" UI, voice recognition and response, and web services that maintained a 4.5 star rating.

Providence, Rhode Island Area

Successfully led a multi tracked program to completely redesign the a Fortune 15 company website. This included new and enhanced user interfaces, new search capabilities, greatly improved product presentation and enhanced analytics. Managed a 50+ team of diverse technical and creative/UI professionals that delivered a full featured retail and pharmacy user experience that has realized an increase in overall user site traffic by 30%.

Greater Boston Area

Actively managed PMO staff to support product development and implementation. Developed and enhanced standard processes to ensure compliance with Design Control Process by merging IT and product development processes. Managed business project requests from business case development, executive approval, resourcing, scheduling, and program execution. Ensure sponsor expectations are aligned and managed.Manage FDA compliance program to transition largest product, Cystic Fibrosis assay, to an enhanced laboratory and systems platform for FDA 510k submission. FDA approval required to maintain $80M sales and retain existing competitive advantage.

Greater Boston Area

Managed a team of talented project managers aligned with operational resources to high complexity priority projects.Developed and implemented a robust project prioritization process to ensure highest value projects are resourced. Utilized S&OP portfolio assessment process to weigh project requests against strategic goals.Conducted executive level steering committee meetings to set priorities and ensure funding. Delivered a project portfolio that included PCI compliance, supply chain and delivery improvements, and data center relocations.Actively managed and communicated project delivery release schedules to ensure proper expectations where set and delivered on.Developed a Project Demand Management process to include work intake, effort estimation, prioritization, resource planning and project launch alignment by month. Also defined a new Shared Services engagement model used across the Information Systems organization to ensure cross domain initiatives where resource aligned and proper expectations set. Managed all requests for work from supported business units.Managed the annual budget process to identify and scope projects for next fiscal year.

Greater Boston Area

Responsible for the development of all strategic applications including new product development, policy administration, and agent servicing applications.Responsible for the management of a staff of twenty project manager, business analysis and software development professionals.Managed large project portfolio including prioritization, resourcing, and KPI reporting.Successfully implemented numerous projects including a new Life Insurance Claims Processing system. This system automated thousands of business rules, increased quality, and reduced from ten days to one day the time required to process a claim.Developed standard SLDC for use across the IT organization.

Mba, Information Systems

Bachelors Of Science, Computer Science

Masters Certificate In Project Management