Walter Stelz Email and Phone Number
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ABOUT ME:I’m a naturally born leader that loves to provide world class customer service, coach and develop others, and solve the most complicated business and technical problems! There is no mountain too large, giving up is simply not an option. My proven track record of being a fast learner, strategic thinker, passionate leader, and strong problem solver speak to that.The skills/experience that set me apart from the competition are:- Proven history in sales, strategy, leadership, business, and technology- Variety of roles I’ve conquered in only 2 companies- Ability to change leadership styles (analytical/driver/amiable/expressive)- Biometrics & Identity Management expert (AFIS, ABIS, Livescan, MobileID) with >13 years industry experienceACCOMPLISHMENTS:Result oriented mindset driving impactful results:- Achieved 227% of Sales Team Booking Target- New Business Strategy (est. $20M+ annual growth)- Optimized COGS (est. $2M+ annual savings)- Improved Customer Satisfaction (from <70% to >90%)- Led multiple organizations responsible for selling and delivering hundreds of large, complicated integration and software customization projects in more than 80 countries- Developed and executed strategies for optimizing revenue recognition and operational excellenceWHAT OTHERS SAY:Sean Bai, Cogent-“It's not often to find someone with a good balance of technical and business acumen, Walt is one of them.” “He understands the customer needs and designs the solution to meet the customer needs.”Jim Ziska, Cogent-“He has built a strong (and deserved) reputation as someone with vision, diligence and an acute attention to detail.” “Easily earning the respect of some of our most valued customers.”Industry SKILLS:AFIS Consulting | ABIS Consulting | Livescan Consulting | MobileID Consulting | Applicant Processing Systems Consulting | Fingerprint / Ten print | Latent | Facial Recognition | Iris | Jail | Booking | Intake and Release | Records Management | CJISTechnical SKILLS: Integration | Delivery | Professional Services | Operations Management | MSP | P&L | Strategic Planning | Technical Leadership | Revenue Recognition | Forecasting | Analytics | Solution Consulting | ROI | SaaS | PaaS | Enterprise Software | Cloud | Virtualization | HA | DR PERSONALITY: Expressive | ENFP | Green
Biometrics Consulting Partners
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Ceo And Co-FounderBiometrics Consulting Partners Aug 2023 - PresentGreater BostonAs the Co-CEO and Co-Founder of Biometrics Consulting Partners (BCP), I work closely with my partner and team to build this new start-up. This includes leading a small team spanning sales and marketing, technical writing, program management, and technical subject matter experts. Our business focuses on providing biometrics identification planning, procurement, integration, program management, technical writing, and strategic planning.Our customer base ranges from government agencies to companies building the technology to businesses looking to integrate it.Our domain subject matter expertise includes fingerprint, latent, face, and iris biometrics paired with ABIS, AFIS, Livescan, MobileID, Applicant Processing Systems, and custom software solutions (i.e. using SDKs to integrate biometrics in other hardware and software solutions). In addition to my leadership role, I am also a Principle Subject Matter Expert (SME) providing key inputs in all aspects of customer engagements.Industry skills applied:AFIS Consulting | ABIS Consulting | Livescan Consulting | MobileID Consulting | Applicant Processing Systems Consulting | Fingerprint / Ten print | Latent | Facial Recognition | Iris | Jail | Booking | Intake and Release | Records Management | CJISTechnical skills applied: Integration | Custom Software Delivery | Professional Services | Strategic Planning | Technical Leadership | Analytics | Solution Consulting | ROI | SaaS | PaaS | Enterprise Software | Cloud | Virtualization | HA | DR
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Sr. Director, Noram Law Enforcement & Defense (Former Gemalto / 3M Cogent)Thales Jan 2019 - Mar 2023Greater Boston AreaAs the sales executive leader accountable for our law enforcement, defense, and intelligence business, in our highly technical and complex professional services organization, I focused a great deal of my time leading activities from customer acquisition through maintenance (outside sales, sales consulting, inside sales, RFP/RFI strategy and proposal response, client negotiations, customer support, and various engineering activities).Key accomplishments and responsibilities: • Led team to exceed 2021 targets achieving 227% of our booking target and 112% of our revenue target• Hired, developed, and managed several in-sourced and outsourced high performance talent• Developed strategies to grow the existing and new business (est >30% 2019 and 3 year CAGR 15%)• Meet with existing and new customers supporting my regional sales managers• Championed activities to support a high level of customer satisfaction• Aligned strategies with senior executives in Sales, Marketing, Legal, R&D, Finance, Delivery, Business, and HRLeadership Skills:Pipeline Management | Revenue Recognition Strategy | P&L Management | Client Relations & Management | Team Management & Development | Cross Functional Team Leadership | Strategic Planning | Creative Problem Solving | Risk Analysis & Risk Mitigation | Change Management | Employee Retention | Lean Six Sigma | Business Continuity | Requirements Gathering & Negotiation | Executive CommunicationKey Technical Skills:Application, Product, and Solution Design | SaaS | PaaS | Cloud | Managed Service Provider (MSP) | Platform | Scripting | Virtualization | Linux | Storage | Servers | Networking | Advanced Excel & VBA | SQL | VMware | Data Center | Agile Methodologies | Information SecurityIndustry Skills:Biometrics | Identity Management | Automated Biometric Identification System (ABIS, AFIS) | Facial Recognition | Face in Video | Fingerprint | Palm Print | Latent | Livescan | FBI CJIS | NIST -
Director Of Delivery | Director Of Prof Services | Sr. Solution Manager (Former Gemalto / 3M Cogent)Thales Jun 2017 - Jan 2019Pasadena, CaAs a senior leader our software and services delivery organization, I led multiple teams and activities from customer acquisition through maintenance (pre-sales engineering, sales consulting, RFP/RFI strategy and proposal response, client negotiations, project management, hardware and software integration, software customization, and customer support).Key accomplishments and responsibilities: • Hired, developed, and managed several insourced and outsourced high performance teams• Reduced cost of goods sold through tool, process, and training improvements• Restructured our technical offer process and drove move competitive customer offers• Grew new business opportunities and managed our new bookings pipeline• Analyzed and updated our revenue recognition and new business pipeline strategies• Forecasted organizational workload, and service delivery needs (headcount, services, and tools)• Aligned strategies with senior executives in Delivery, Business, Sales, Marketing, R&D, Finance, HR, and Legal
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Business Director | Business Manager | Business Services Manager (Former 3M Cogent)Thales Apr 2016 - Dec 2017Pasadena, CaAs the business manager for our existing customer base (reporting to the president of the business), I was responsible for the P&L of the maintenance, change order, and upgrade revenue streams. In this matrix organization, I was indirectly accountable for an organization >200 people.Key accomplishments and responsibilities: ● Owned and managed a $80MM Profit and Loss (P&L)● Developed and executed overall revenue and growth strategies● Increased global customer satisfaction rate from 70% to 90%● Collaborated with senior executives to align on key organizational strategies● Worked with marketing, product management, and R&D to strategically conceptualize and launch new product revisions ● Improved customer inventory tools and end-of-life/support strategies● Implemented tools to reduce ticket counts, ticket durations, and software defects● Implemented new internal/external service level agreements and created an escalation process that enhanced customer resolution experience● Worked with customers around the globe on new business opportunities
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Lean Six Sigma Black Belt Manager (Former 3M Cogent)Thales Feb 2015 - May 2017Pasadena, CaAs a division level lean six sigma business black belt and manger, I focused on identifying and executing strategies to improve growth, cash, and cost. I led dozens of green belts through their projects, and managed several critical black belt programs through their completion.Key accomplishments and responsibilities:● Division level business Black Belt focused on operational excellence that improved contribution income by more than 5% using the Lean Six Sigma (LSS) toolsets and methodologies● Developed and implemented a model to forecast the entire professional services organization’s customer project capacity and highlight team and project risks● Led business level strategic planning sessions for our senior executive leadership team● Maintained a project hopper of >300 projects to achieve aggressive growth, cost, and cash goals● Led >25 LSS projects a year, focusing on Business Process Redesign and DMAIC methodologies
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Integration Manager | Engineering Manager | Technical Lead Manager (Former 3M Cogent)Thales Dec 2013 - Feb 2015Pasadena, CaliforniaAs the integration manager, I managed a high performance team of technical project managers, integration engineers, and DBAs. The team was accountable for designing, customizing delivering, and gaining customer acceptable of highly performance biometric identification systems to customer across the globe.Key accomplishments and responsibilities:● Directly achieved >$13MM in annual professional services revenue, and provided key contributions to >$80MM● Developed a baseline for our platform applications and best practice configurations● Created and led an engineer training program for new support, development, and technical leads● Worked with key customers on resolving technical issues● Provided subject matter expertise in biometrics (fingerprint, iris, video, and facial recognition)
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Technical Project Manager | Lead Integration Engineer | Technical Lead (Former 3M Cogent)Thales Nov 2010 - Dec 2013Pasadena, Ca
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Server Analyst IiRogers Corporation Mar 2010 - Nov 2010Rogers, Ct -
Server AnalystRogers Corporation Mar 2008 - Mar 2010Rogers, Ct
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Communications SpecialistRogers Corporation May 2006 - May 2008Rogers, Ct
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Technical SupportRogers Corporation Sep 2001 - May 2006Rogers, Ct
Walter Stelz Skills
Walter Stelz Education Details
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Computer Information Systems
Frequently Asked Questions about Walter Stelz
What company does Walter Stelz work for?
Walter Stelz works for Biometrics Consulting Partners
What is Walter Stelz's role at the current company?
Walter Stelz's current role is Dynamic Executive-Leader | Biometrics Consultant | AFIS | ABIS | Livescan.
What is Walter Stelz's email address?
Walter Stelz's email address is wa****@****ion.com
What is Walter Stelz's direct phone number?
Walter Stelz's direct phone number is (860) 774*****
What schools did Walter Stelz attend?
Walter Stelz attended Bryant University.
What are some of Walter Stelz's interests?
Walter Stelz has interest in Volleyball, Soccer, Travel, Bass Fishing.
What skills is Walter Stelz known for?
Walter Stelz has skills like Integration, Process Improvement, Six Sigma, Management, Security, Project Management, Visio, Requirements Analysis, Product Management, Business Strategy, Cross Functional Team Leadership, Software Development.
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