Kelli Knight Email & Phone Number

United States

Plan, develop and execute the Management information systems in support of the VP of BCA Business Operations the Program Management Operations Council PMOC. Assists in managing the large amounts of data, information, and business requirements, and also provides the necessary alignment, visibility, integration, and coordination. Provide seamless, high quality support and integration for BCA Business Operations VP and leadership team. Lead management system focused on BCA Bus Ops priorities… Show more Plan, develop and execute the Management information systems in support of the VP of BCA Business Operations the Program Management Operations Council PMOC. Assists in managing the large amounts of data, information, and business requirements, and also provides the necessary alignment, visibility, integration, and coordination. Provide seamless, high quality support and integration for BCA Business Operations VP and leadership team. Lead management system focused on BCA Bus Ops priorities, helping run the business. Partner with BCA Bus Ops VP and Bus Ops Functional Excellence Director as a strategic partner on management system, actions/deliverables, become part of leadership team. Focus on process improvements – identify any gaps in management system; develop plan and make recommendations for increased efficiency. Show less

Washington, United States

The Business Operations Specialist works to understand business requirements and facilitates efficient and effective processes that enable BCC to deliver value across the enterprise. Work across level and function on various short and long-term projects. Provide impact to Boeing Capital business imperatives, lead through process management, and leverage business operations best practices. This includes content integration, process and events management, leadership reviews, facilitate robust… Show more The Business Operations Specialist works to understand business requirements and facilitates efficient and effective processes that enable BCC to deliver value across the enterprise. Work across level and function on various short and long-term projects. Provide impact to Boeing Capital business imperatives, lead through process management, and leverage business operations best practices. This includes content integration, process and events management, leadership reviews, facilitate robust onboarding support for new employees, program facilitator for the employee development program, capture improvements to process and/or technology, Business integration lead for executive leaders, managers and employees to meet requirements and enhance business processes, tracked and manage KPI’s, collect, manage and provide status for risk and opportunities, manage and coordinate project status reviews, Show less

1301 Sw 16Th Street, Renton Wa 98057, United States

Lead Customer Program Manager Coordinate pilot and training programs for Airlines. Develop and ensure global optimization and efficient utilization of the Maintenance and Flight training resources. Oversee the planning, organization and commitment of global training resources to assure a seamless customer experience and to ensure the Customer Training operations team business objectives are met or exceeded. Balance the day-to-day workloads of the CPM Americas team by effectively… Show more Lead Customer Program Manager Coordinate pilot and training programs for Airlines. Develop and ensure global optimization and efficient utilization of the Maintenance and Flight training resources. Oversee the planning, organization and commitment of global training resources to assure a seamless customer experience and to ensure the Customer Training operations team business objectives are met or exceeded. Balance the day-to-day workloads of the CPM Americas team by effectively delegating work, monitoring workflow, assisting in solving difficult issues mentoring current and training new employees.BKS Optimizer Project: Coordinate, communicate, plan, troubleshoot, investigate, resolve, and proactively work toward tangible results with the team and directly with stakeholders to implement this key tool and process for making game-changing improvements in automation and resource utilization. Anticipated benefits: $441,000 per year in regained productivityManage Customer Experience Management Project: Implement an electronic global T&PS customer feedback survey. Establish survey content, develop processes, and ensure compliance with GPO and regulatory requirements, document and training new processes. Ensure data is processed and shared with all T&PS leadership and management. Providing T&PS with a data gathering infrastructure. Offering aggregated feedback across BGS. Cost/time reduction as we will eliminate manual work. Moving us towards the digital transformation of T&PSManage Cancellation Policy Project: Reduce the cost impact and frequency of last-minute cancellations by developing and implementing a new cancellation policy and changing the current direct sale contracts. Coordinate and gain approval from T&PS Leadership, Contracts and Proposal Management, Boeing Sales, Legal and BCA Contracts. Business Impact: Collect upon uncaptured revenue of ~8M annually Show less

Renton, Washington

Contracts administrator for Flight Services.

The Marketing Manager, Events and Programs will develop and lead a number of Bluetooth SIG marketing initiatives and is responsible for the success, organization, and management of all internal and external/membership-facing SIG events.This highly visible role combines program marketing and project management skill sets, with responsibilities in developing and leading Bluetooth SIG marketing programs. Activities will be related to regional marketing initiatives, but involvement in… Show more The Marketing Manager, Events and Programs will develop and lead a number of Bluetooth SIG marketing initiatives and is responsible for the success, organization, and management of all internal and external/membership-facing SIG events.This highly visible role combines program marketing and project management skill sets, with responsibilities in developing and leading Bluetooth SIG marketing programs. Activities will be related to regional marketing initiatives, but involvement in global programs is also required with cross-functional working relationships extending across international teams and among leading industry players. Show less

Developed, coordinated and implemented external communication plans, advertising, sponsorships, exhibitions, conferences and company hosted events. Created, developed and managed marketing collateral, yearly event calendar, booth representation and exhibit design. Negotiated and implemented various contracts and exhibition sponsorships. Developed and maintained strong relationships with media, vendors and customers through a variety of tactics including media briefings,… Show more Developed, coordinated and implemented external communication plans, advertising, sponsorships, exhibitions, conferences and company hosted events. Created, developed and managed marketing collateral, yearly event calendar, booth representation and exhibit design. Negotiated and implemented various contracts and exhibition sponsorships. Developed and maintained strong relationships with media, vendors and customers through a variety of tactics including media briefings, editing and deployment of customer and media newsletters and press releases.Business Travels Include: North & South America, Europe, Africa, UAE, Asia and Australia. Show less

Pursued sales contracts for Alteon BBJ products and services including flight and technical training, materials, CBT courseware and related products. Drafted, presented and implemented contracts. Provided support to the sales and business development teams in developing new sales leads.Ensured customer satisfaction and maintained customer relationships through investigation and communication of client requirements. Coordinated with other organizations, vendors and… Show more Pursued sales contracts for Alteon BBJ products and services including flight and technical training, materials, CBT courseware and related products. Drafted, presented and implemented contracts. Provided support to the sales and business development teams in developing new sales leads.Ensured customer satisfaction and maintained customer relationships through investigation and communication of client requirements. Coordinated with other organizations, vendors and industry support, to develop and implement timely solutions.Business Travels Include: North & South America, Europe, Africa, UAE, Asia and Australia. Show less

Managed over 50 corporate training accounts (valued at over one half million dollars each) ensuring customer expectations and contractual commitments were met by providing leadership to personnel and managed special resources. Established on going customer relationships, coordinated special on-site events and utilized conferences and conventions to determine expectations and resolve key customer issues.Business Travels Include: North & South America, Europe, Africa, UAE, Asia… Show more Managed over 50 corporate training accounts (valued at over one half million dollars each) ensuring customer expectations and contractual commitments were met by providing leadership to personnel and managed special resources. Established on going customer relationships, coordinated special on-site events and utilized conferences and conventions to determine expectations and resolve key customer issues.Business Travels Include: North & South America, Europe, Africa, UAE, Asia and Australia. Show less

Marketing Management Certificate, Marketing

Public Relations Certificate, Marketing