William Hamel Email & Phone Number

Track record of cultivating best practices in support of continuous improvement. I’m able to learn a current process and then suggest improvements via a variety of things; or technology (moving manual tasks to online digital processes) to looking at customer satisfaction metrics to make a more “customer/client centric customer service experience.I am a senior business analyst with several years of experience in the energy industry. I have a strong background in data analysis, business planning, project management and economic development. I am passionate about finding solutions that make a positive impact on the business and the community.Some of my key skills and achievements include:-Conducting complex modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis to support business operations and planning.-Developing, organizing and presenting performance reports for both internal and external use, using various tools and software such as Excel, PowerBi, PowerPoint, and SQL.-Leading projects or initiatives to improve operational performance, efficiency, safety, reliability and customer service.-Tracking, maintaining, analyzing and providing current information on the operation’s business scorecard or key performance indicators (KPIs).-Conducting research on economic issues, preparing technical reports and articles, providing advice on economic relationships, and studying the socioeconomic impacts of various policies and projects.-Coordinating meetings, special initiatives and industry groups to identify challenges and opportunities for local economic and workforce growth.I am a team player who values collaboration, innovation, integrity and community service. I am always eager to learn new skills and take on new challenges. I am looking for an opportunity to leverage my expertise and contribute to the success of your organization.Feel free to contact me and send a DM!

Listed skills include Customer Service, Sales, Management, Direct Sales, and 29 others.