My primary responsibilities encompass Training & Development and HR Operations.In Training & Development, I manage training registrations, monitor bond periods, and report training expenses to support budgeting efforts. I also source training programs for employees across various levels, from ground staff to mid-management, to meet their development needs.In HR Operations, I oversee the annual corporate insurance renewal by obtaining quotations, negotiating terms, and assisting employees with insurance claims. I also prepare monthly claims reports for management review. Additionally, I plan and implement employee engagement and wellness initiatives, including lunch-and-learn events, health screenings, financial literacy sessions, mental well-being programs, and ergonomics workshops.As part of the Global HR team, I manage the drafting of expatriate contracts and secondment annexes to support mobilization activities across Asia Pacific group companies. This includes handling extensions or early demobilizations aligned with evolving project timelines.

Single-handedly established and operationalized a new HR and Finance function to support the delivery of end-to-end HR services, from recruitment, payroll, training and development to manpower budgeting, salary reviews, performance appraisal. Under the Finance function, I extract reports from our operating systems and process Profit and Loss (P&L) data for analysis, reporting and decision-making purposes.During my tenure with Gaia, I implemented performance evaluation matrix & performance appraisal forms. The matrix incorporated key performance indicators (KPIs) and objective metrics to assess individual contributions, based on self and employer appraisal. Additionally, I streamlined payroll processes to ensure accurate and timely payroll execution.Furthermore, I crafted salary review and benchmarking guidelines based on market trends and industry standards to ensure competitive compensation structures. These guidelines were utilized bi-annually to align compensation with performance, skillset, and market value while ensuring alignment with organizational objectives and budgetary constraints.Besides this, I am also in charge of the general administrative functions, employee welfare, procurement of office equipment and e-commerce.

As an HR Shared Services Specialist, I am responsible for delivering exceptional HR support services to our client, Ministry of Education (MOE) on matters relating to Compensation & Benefits and Professional Development. My key responsibilities include:➢ Managing leave, computing balances, and processing leave commutations for seconded/departing officers.➢ Coordinating the collection, verification, and completion of annual declarations and private investment records for all teachers.➢ Overseeing the process and verification of the declaration amendments, over a span of 6 months. ➢ Computing Liquidated Damages (LD) for teachers in courses/work attachments and handling appointment formalities.➢ Monitoring and processing teachers’ study loans and repayments according to established protocols.➢ Facilitating smooth returns from Professional Development leave and coordinating postings with the deployment unit.➢ Organizing team bonding events for over 200 employees across various departments in the HPE (MOE) Division.

As an HR Shared Services Specialist, I am responsible for processing administrative Human Resource services to multiple ministries on matters relating to Compensation & Benefits for 6 months before transiting fully to Scholarship.My key responsibilities include:➢ Managing leave, computing balances, and processing leave commutations for seconded/departing officers.➢ Computing liquidated damages (LD), maintenance allowance, claims reimbursement for scholars of the ministries, and ensuring timely quarterly payments.➢ Coordinating with internal and external stakeholders to ensure prompt payment of university fees, medical screenings, and other necessary expenses.➢ Conducting bi-annual group orientations for 20+/- interns and facilitating their placements across various ministries.➢ Organizing team bonding events for a department of 50 employees under the MOF Division.

As an ISO HR officer, I am in charge of revising ISO documentation to uphold policy aligned with ISO 9001:2008 standards. As part of continuous improvement, I gather and evaluate departmental suggestions aimed at enhancing operational efficiency and effectiveness, and facilitate actionable suggestions into existing processes. To ensure alignment of company Standard Operating Procedures (SOPs) with ISO standards, I conduct on-site inspections and managed to achieve full compliance during internal & external audits.

As a logistician under the Combat Service Support (CSSCOM) division supporting 24th Battalion Singapore Artillery, I'm responsible for overseeing inventory management, field equipment maintenance, procurement, stock-taking, and taking on additional duties for Singapore Armed Forces (SAF) events. I manage and supervise the work, training and welfare of full time National Servicemen (NSF) to ensure day to day transactions are conducted in an accurate and timely manner, with optimal material support for mission success. Subsequently, I was deployed to Sembawang Airbase under 6/9 DA to support the Air Engineering and Logistics Group.During my annual audits, I have consistently attained the highest rating (Band 1) for three consecutive years.