Senior Account Manager – Retirement Services
Current• Partner with Investment Professionals, Plan Sponsors, Third Party Administrators and Recordkeepers to facilitate regulatory guidance, issue resolution, distribution processing, enrollment materials and ad hoc reporting upon request. • Collaborate with Third Party Administrators with annual compliance testing by providing annual recordkeeping reporting which includes participant aggregate rollup reports, Schedule A, Schedule C and loan reports along with reminding our mutual Plan Sponsors to provide annual salary and census information. • Accurately answer participant inquiries about loans, loan refinancing, hardship distributions requirements, in-service distribution, and available options when separating from service. • Consult and provide guidance on new business acquisitions through plan design, generation of legal contracts, plan interface, preparation and distribution of disclosure notices, processing of received plan deconversion reports, plan sponsor onboarding and scheduling, and conducting virtual participant enrollment meetings. • Proactively work to retain existing business by advocating on behalf of the Investment Professional and Plan Sponsor to the Recordkeeper for plan pricing reductions or through benchmarking reporting for product conversions.